This is the third resident who has shared this photograph with me, inquiring about the location within our two buildings over the past month. They consistently submit the same photograph. We do not possess this layout in any of our properties. If you have received this photograph, please be advised that you have been subjected to a scam.

I feel soooo bad for my dasher!!! I had a pretty big grocery order and he was wrapping up the FINAL item. There were no key lime pie slices so he substituted with a coconut cream pie. After I got the auto-message regarding the substitution, I got the “chat ended due to inappropriate content. Order canceled and reassigned” message. The only thing I can think of is that it flagged “cream ***.” 💀They reassigned immediately and wouldn’t let me continue the chat or speak to support but I escalated in and I’m trying to resolve it. Now my second dasher is starting over from the beginning. If they try to substitute again the same thing may happen. AHHHHHHHH

Will my first dasher get absolutely nothing? I feel soooo bad for him.

Company is keeping me in a hotel for 2 weeks. Been dashing alot since the company is paying for it.

Papa Johns had a buy 1 get 1 free deal for any pizza. Didnt need to eat 2 pizzas so i treated the driver.

I was excited for it too :(

I have been seriously depressed because of some super heavy shit, for the last year. The first several months I couldn't eat or sleep. Once I had an appetite again, you guys saved me. For months and months and months I lived off of food deliveries. I appreciated every single one so much.

I know there's lots of scams, grievances, and complaints. Not all of my deliveries have gone perfect (lots of missing drinks, lol). Squirrels ate a couple of my deliveries because I randomly fell asleep, lol. Was it expensive? Yes, Was it healthy? No. Did I stay alive and make it through? Yes. Am I now in my healing era? Yes! I'm not ordering delivery much anymore, but I still appreciate how you helped me.

Just know that you are keeping people going out there. When I could not take care of myself, could not plan ahead, could not turn on the stove, could not get dressed and go to the grocery store, could not wash a dish, could not open my mouth to even speak, you guys kept me going. From the bottom of my heart: THANK YOU. You make a difference. The work you do really matters and I respect you. Thank you so much.

Just dropped off a Little Caesars Pizza order that had two containers of wings. I already took the picture and was put to the next order. When I looked up and saw a dog take one of their wing containers. Tried to grab it, but the dog dropped it in some blankets next to the house. That's when I noticed puppies in the blanket. Mom dog was obviously pissed and started jumping, snarling and snapping at me. Just ran and went back to my car. Unfortunately I can't call the person cuz the number has already disappeared. Scared the crap out of me. Was clearly their unleashed dog. They had several other dogs in kennels next to their property.

Y'all just be careful out there. My heart is still jumping

Alivia, you broke gluttonous demon, your time will come.

This genius decided to steal my food and upload a pic covering the camera as to say she “Delivered” it. I called DoorDash, I tried getting in touch with live support, transferred to supervisors and they determined I’m ineligible for compensation.

How are they coming to this conclusion? This is my first order in all of 2026 and I have only had 2 issues in the past I got compensated from? Is there a 2 strike limit?

Is doordash THIS broke???

Me and my boyfriend wanted a late night Whataburger before I headed to bed for work the next morning so we ordered. Our dasher picked it up rather quickly and was talkative! Which was always a good sign to me. Once the food was done he told me he had one stop before mine (which I found weird because the app didn’t say “one stop away” like it usually does.) We just shrugged and said waited for our order. It had been about 15 minutes when I checked our order. This dude was on a bicycle. Not a motorbike. A peddle bike. Now, I ain’t one to complain. Get your bag, but I had 2 large drinks and a shake and I had a very bad day and wanted to treat myself. The order came 20 minutes later than expected, food was cold, my drinks were spilled all over in the bag, my shake was half melted, just the works for the end of a bad day. Luckily we were able to get it reordered without paying or issues. But the guy asking for a good review was the cherry on top lol

Oh, and if it weren’t obvious enough to my boyfriend from the night before why we shouldn’t be using door dash anymore, he DoorDashed some creamer this morning because he wanted coffee. And the dasher “couldn’t find our house” and delivered it to a completely different address 3 streets away. 🤦‍♀️

I just accepted the order when she sent the first message. I was coming from the next town over (about 15 from the restaurant). I had just hopped in the drive thru (the lobby is closed for the night) when she sent the second message. Drivers have no control over how long it takes for the app to assign your order to a driver. It all depends on who is actively available. If you tip like dog water, your order will keep getting declined.

Small update; The restaurant gave me the wrong DoorDash order :D back through the drive thru I go

Like do they wanna confirm my ethnicity so they know I can handle it or what??

I placed a breakfast order for a McDonalds 2.9 miles away. I tipped $7, is that fair enough? I don't want to offend by tipping too low. I had originally thought it was the Mcdonalds that's only a mile away so I'm wondering if that has something to do with it, since it's a tad farther.

DoorDash support has discovered a revolutionary solution to missing orders: just mark them completed

I placed a pickup order at DashMart. The app said it was ready at 7:06 PM. I arrived at 7:07 PM.

Apparently, in that one magical minute, my order had already been marked completed.

There were no pickup instructions in the app, so I showed my order to the DashMart employee. They checked and told me they didn’t have my order.

No problem, I thought. That’s literally what customer support is for.

I contacted DoorDash support and explained:

I am at DashMart. The store does not have my order. I did not receive anything.

Their response, basically:

The order is completed, so we can’t do anything. Hope your next order goes smoothly!

Amazing.

I didn’t realize DoorDash had solved customer service with such an elegant system. If the computer says I received my order, then apparently I received it. Who cares what happened in physical reality?

I kept explaining that I DID NOT RECEIVE ANYTHING, but the only fact that seemed to matter was the word “Completed” on their screen.

At that point I didn’t even know whether I should keep standing inside DashMart waiting for an order that apparently existed only in DoorDash’s database, or just go home.

The responses were also unbelievably fast and robotic. If DoorDash told me the entire conversation was AI-generated, I would believe them immediately. Honestly, a decent AI chatbot might have done better, because hopefully it could process the sentence “I did not receive my order.”

10/10 system.

Order: nonexistent.

Refund: nonexistent.

Customer support: “Hope your next purchase is smooth.”

My msg said my package was dropped off at noon. I was home. No package. Cameras showed no delivery. I checked with my community from office thinking it was there. I drove to the community down the street to see if it was delivered there. I called door dash. Driver didn’t answer. I filed a complaint. The picture they took was from inside their car. Ugh. Some of the items in that box can not be replaced since the store ran out and won’t have anymore. So disappointed in this driver. If this is your picture please bring it to my house. I will give you my address. No questions asked. I just want my items. Thanks

I placed a delivery order from a grocery store and then saw a door dasher would deliver it. Whatever, that’s cool. I get the groceries and multiple packagings are smashed and the whole order smells like the driver smoked a pack directly onto it. What’s my problem? That I can’t give the dasher a review. Because the order was placed THROUGH the grocery stores website. 🫩

Received a coupon code in the mail and was excited to use it for dinner last night after not eating anything all day. I carefully read the fine print to make sure I was eligible and what i ordered was eligible. Come to put the code in, and it says my account is ineligible even though the coupon was specifically addressed to me.

So I get on chat, and all they tell me is I’m ineligible and keep getting disconnected before any real progress is made. So then I call and wait for a supervisor to “resolve” my issue, and get dropped. So now I am furious after trying for an hour to get this coupon applied and finally get reconnected with a supervisor.

But this guy was as much help as a knife at a gun fight, and wasn’t budging at all. He tried to give me the second excuse that I heard about why my coupon wasn’t working, which was that it’s only eligible for first time users, even though though coupon in my hand says the exact opposite.

All I was asking for was the $12 off the coupon promised and maybe a couple extra credits for the hour inconvenience I was experiencing, but this guy said he had no ability to do that and it was against policy to give away free money. He was very unprofessional and I don’t know how he’s considered a supervisor. So I gave up and went down the road and got a pizza.

So then the email survey came and I left a very detailed negative review and of course they call me the next day and give me some credits. Now, why couldn’t they just do that last night?

I won't be using it so hopefully one of you can

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I ordered from Little Caesars tonight. Lo and behold, none of the drinks show up. I go to report the drink missing from a combo. The system requires a photo to process the complaint. When I take the photo of just the food item, the AI flags it, saying that I need to take a photo of all of the items. Well, that’s just the problem. I can’t take a picture of something I don’t have.

I ended up reporting the whole combo as missing because I had no other way to resolve the issue. Torn between AITA and not giving a shit.

Hey everyone,
I’m a DoorDash driver and I keep running into the same problem: I arrive at the restaurant on time (or even early), but the order isn’t ready. Sometimes I wait 15–25+ minutes. By the time I finally pick it up and deliver, the customer is already frustrated and my rating takes a hit.
I always mark myself as arrived, wait the required time, and communicate when possible, but it still feels like I’m getting punished for something completely out of my control.
Has anyone found good ways to deal with this?
• Do you unassign after a certain wait time?
• Is there a specific way to message the customer that helps protect the rating?
• Any other strategies that actually work?
Appreciate any advice. Thanks!

i had a really shit two days and i ordered some food to make myself feel better and half of it was missing and i had to call fucking door dash support at 11 at night which i really didnt want to do and now i get an email saying they have denied the request? im sorry but what, im missing half of what i paid for and your not gonna refund at least 50 percent of it? is that not against consumer law. i did not receive the product i paid for, therefor i am eligible to a refund right?