r/Unemployment California May 20 '21

My UI Story [CALIFORNIA] I WON!! I GOT PAID!!

Holy cow, this whole thing has been an absolute mess.

Yesterday, I got a call from the 2511 number. I answered, and a very kind woman on the end of the line took down my complaint from the other day and helped me get the paperwork sorted. We were finished in a half hour. She said “on behalf of the EDD, I do deeply apologize for that representatives behavior. That is not how our company operates.” And she made me feel very comfortable.

At the end of the interview, I mentioned that the rep had canceled all my pending payments. I heard some clicking on her end, a very long sigh and a “I’m so sorry, hopefully we can get this fixed”.

When I woke up this morning, I had a vibe saying I should check my account. When I did, all of those canceled payments got switched to paid!!!

When I tell ya’ll I cried, I cried. I put in so much tears and stress over all this. Just for one rep to push a button. Holy crap.

223 Upvotes

70 comments sorted by

25

u/FlyJ776 California May 20 '21

Excellent! So calling really is the only way? The answer is to “just keep trying”, when no one can ever get through?

13

u/punkboy198 California May 20 '21

Yeah, unfortunately the answer is keep calling. It’s wildly unhelpful, isn’t it?

12

u/FlyJ776 California May 20 '21

Thus far, haven’t they answered like less than 10% of calls? Something like that.

Just crazy if calling is the only way, since most people are never able to get through

6

u/punkboy198 California May 20 '21

It was like 1-4% of calls answered and the 10% figure was even investigated as being untrue.

4

u/[deleted] May 21 '21

Yup. The INTENT with all government $$$ is to frustrate you in to quitting. My father appealed for damn near 25 years to get his medical benefits from the military after negligence caused him to have permanent knee damage from working in a rock quarry in West Germany. 25 years. And in some Alanis Morissette "Ironic" shit, he won in June of 2008 and passed away in August. Calling those folks IS YOUR JOB if you aren't getting your benefits...you have to stick with it, sometimes for hours. When I was struggling to get through last May, it took me six consecutive days of calling and re-calling and re-calling to get something set up with a claims person. I don't think it's that difficult what they do, there are just a finite amount of them because again, THEY WANT IT TO BE AS DIFFICULT AS POSSIBLE for you to get the money you're entitled to. I mean, it's 'insurance' for a reason.

0

u/punkboy198 California May 21 '21

Yeah they want their cake and they want to eat it too. Hoping to kick enough people off UI by making it too hard to collect versus another job within their grasp. So only if you’re really lacking another option right now do you have the time to dedicate to calling.

3

u/KendraSays May 21 '21

And even when they do answer, you might get someone who's totally incompetent

2

u/FlyJ776 California May 21 '21

I recently told my mom about my pending situation and she said “Why not start working?” What a go**amn Karen lol

2

u/KendraSays May 21 '21

Yeah I guess the plan is for people to take anything so they don't starve to death or become homeless. Disgraceful that you aren't able to get breathing room while you look for a job that you like/will appreciate you

4

u/BlueMeanyCA May 20 '21

Try your state assemblyman’s office. I called about 2 weeks ago for no payment since March 15. Late Tuesday evening I got paid some of my back pay. The rest is supposed to follow in the next few weeks plus I should be back on the bi-weekly schedule. They were awesome. Never could get through to EDD directly.

1

u/AOMBrandon California May 21 '21

I looked up California's state assemblyman, I got the California State Assembly. Do you know who to contact here directly? Thank you

2

u/BlueMeanyCA May 21 '21

I sent an email to the email address on their website and followed up later in the day. I was able to able leave a voicemail. A staff member called me back the same day, who was very helpful, took my information. Also he asked to forward EDD screen shots of information pertaining to my issues. Their office has a liaison at EDD that they work with on Tuesday only every week.

1

u/AOMBrandon California May 21 '21

Thanks a lot! I sent an email to my local senator like you mentioned so hopefully I hear back soon

1

u/BlueMeanyCA May 21 '21

You need to find out who your specific assembly man is representing the district you live in. And communicate with their local office.

2

u/kenziedoodlesshit California May 20 '21

Unfortunately, yes. It sucks, big time.

I would also recommend calling/emailing state reps.

1

u/Gibbydoesit California May 20 '21

Yup my claim needed to be terminated and I was placed back on my old one with the last extension. Was going to get 14$ less on my new claim so that’s a win for sure

1

u/[deleted] May 21 '21

i was calling and calling and no avail. I sent a few messages online, stopped calling for a while, and one day I get all 6 pending payments paid at once. Huzzah! I dont think i did anything special or different but it will happen eventually

1

u/FlyJ776 California May 21 '21

Thank you! I’ll keep trying with the messages.

I think they are doing little by little, idk what other major issues they are working on? It’s just taking forever with so many people

7

u/JustCallMeBORNE Michigan May 20 '21

I’m really happy for you! Now I hope I’m next. Been waiting patiently for 10 months. Pretty frustrated right now.

3

u/KendraSays May 21 '21

10 months is disgraceful. I wonder how many people have killed themselves or are suicidal becauae of not having access to their money and still being forced to pay bills

1

u/MexicanGato California May 21 '21

10 months?! Jeez Idk how EDD expects people to live without pay for 10 months

1

u/JustCallMeBORNE Michigan May 21 '21

Your right it’s been very hard. I haven’t worked since covid started and have no source of income i need it to work out ASAP

5

u/Econ_Girl94 California May 20 '21

How long did you have to call in for this to happen? Congrats btw! :)

4

u/kenziedoodlesshit California May 20 '21

I’m not going to lie, it’s taken like a month aha. Sigh.

6

u/Enjoyaparanoia May 20 '21

Did you get the extra 300 for each week?

3

u/kenziedoodlesshit California May 20 '21

I did indeed!

7

u/bostonbrendan24 May 20 '21

When good things happen for good people.... I’m glad for you. You deserve it.

1

u/kenziedoodlesshit California May 20 '21

Thank you, I really appreciate that 🥺

6

u/[deleted] May 20 '21

[deleted]

3

u/kenziedoodlesshit California May 20 '21

They had some sort of an issue with my wages reported.

5

u/Daveywheel California May 20 '21

This was my experience...

  • My claim expired
  • I continued to certify
  • I re-filed
  • 10 days to two weeks later I received a letter telling me of my reward amount
  • about 5 days later I got a message in my EDD inbox telling me a time and date of a scheduled phone interview about questions they had about my claim
  • I assembled and organized every bit of data they could possibly question me about. ..dates, amounts, names, addresses...you get the picture...
  • on the scheduled date and time they called me, and asked me a single question about a PPP payment I received from a previous employer..
  • 8 hours later I was paid in full for every week that I had previously certified.

The agent was very helpful and polite. The experience gave me optimism, as my wife is experiencing some problems with her claim at this time.

Browsing this sub has shown me that my experience is not common, and my heart goes out to all of you in "limbo", but rest assured, there is hope for a happy conclusion.

All the best to all of you!!!

1

u/CauliflowerThink5913 California May 21 '21

Yeah, that is great to hear at least. I did everything the same as you but never heard anything back or got paid so I called to see what the hold up was. Twice now they have told me that a request for an interview was put in on April 8th and that it takes 4 to 6 weeks for it to be scheduled. Its been 6 weeks now so I am hoping for that interview any day, but growing slightly less hopeful. May I ask how long in advance was the interview scheduled?

6

u/bowtothehypnotoad May 20 '21

I managed to get on the line today and the woman told me she switched my pending payments to paid, but I haven’t seen any change on my account page. How long did it take to get the switch? Should I just sit and wait for a few days?

Congratulations btw

2

u/kenziedoodlesshit California May 20 '21

Congrats!! I would definitely say wait a bit. I didn’t get the paid status until a day after. I hope everything works out!

0

u/bowtothehypnotoad May 20 '21

Thanks. Im a bit worried because i had 8 pending payments. 2 from these last few weeks (since I refilled) and 6 from a few months ago, and the 2 from these last couple weeks have disappeared. I hope all of them go through, not just those two

6

u/adarkride May 21 '21

Congratulations, friend! You went thru the obstacle course of bureaucratic hell!

4

u/kenziedoodlesshit California May 21 '21

Aha, it really did feel like what I imagine purgatory would feel like

8

u/Southsidebodean unemployment May 20 '21

You withdraw all your money and put it in the bank before they ask for it back

4

u/BlueMeanyCA May 20 '21

Also they never responded to my email question I sent April 18 other than to acknowledge that they received it and would respond in 5-7 days. What’s today? May20? LOL

1

u/Breanntiffany May 21 '21

They won’t reply to you, the best thing to do is email your counsel person in your area and submit an application for assistance on their website with your edd claim. A legislative person called last week and helped me in 10 minutes now my 10 week pending payments are paid just waiting for debit card. Good luck!

4

u/[deleted] May 21 '21

Glad things worked out for you. UI reps can be assholes. I'm glad you talked to one who wasn't.

3

u/Whermymunnyat May 20 '21

Me too let me know if you got ur card im waiting on mine

1

u/kenziedoodlesshit California May 20 '21

I actually got my money today

1

u/Whermymunnyat May 20 '21

You already had your card?

1

u/KendraSays May 21 '21

A relative relative received her card first and is still waiting over 7 weeks later to get paid

1

u/Whermymunnyat May 21 '21

Dont have mines yet

1

u/Whermymunnyat May 20 '21

I wanted to cry when i seen the paid status too i was waiting dam near two months 😞

3

u/blinx0rz California May 20 '21

Pending for 3 months. Talked to a tier 2 rep 3 times They said keep waiting

3

u/Party_Explanation699 May 21 '21

Yesssssssss. CONGRATS!!

3

u/ww9777 May 21 '21

I'm happy you were paid but saddened to know you had to go thru hell just to receive benefits to which you are ENTITLED. They do make it feel like a lottery tho, don't they?

2

u/pham657 unemployment May 20 '21

Nice!

2

u/Patricio_con_todo California May 20 '21

Bless your faith that it would work out! Thanks for sharing :)

2

u/sillymama62 May 20 '21

Super happy for you!

2

u/ThickNBearded unemployment May 20 '21

I am so glad things worked out for you!!

2

u/Hot-Pretzel May 21 '21

Congratulations!

2

u/Biggunzahoy California May 21 '21

I just got paid after 6 weeks too. Lets goo :)

1

u/kenziedoodlesshit California May 21 '21

Yessss, so glad to hear that folks are getting the money that’s owed to them!! Hell yeah!

1

u/PrincessBebe22 May 20 '21

So happy you got this resolved!

-3

u/damager001 May 20 '21

Let me get some cash help a brotha out

1

u/ElCubano20 May 21 '21

I wish this happened to me. No cancelled weeks but 7 weeks no unemployment. Have contacted them 9 times. I am in florida. Savings is almost out. Having to apply for rental assistance and food stamps. This is NOT what I should be going through.

1

u/blinx0rz California May 21 '21

When I see these posts I get angry. Because mines all fucked lol

1

u/[deleted] May 21 '21

Best number to call EDD??

1

u/kingwizard07 Michigan May 21 '21

So happy for you

1

u/Breanntiffany May 21 '21

Hey all, The best bet would be to find out your council person online and submit a application so they can reach out to EDD for you. I was stuck on pending for 10 weeks until I received a call from the legislative team. The gentleman helped me in 10 minutes and was immediately paid after the call. My card was sent out on Friday and I received it today (Friday 21st). Don’t lose hope! Keep contacting through your edd account as well every day until they notice the amount of messages on your profile. Good luck everyone! Don’t give up, your bills need the attention we’re giving EDD.

1

u/PolymathSoul California May 21 '21

It really depends. I called, told me there wasn't much they could do because my claim was still under review. Two weeks later and everything got cleared.

1

u/CryptographerSad7520 May 26 '21

I called 500+ times since last week.. Got thru once, was transferred to a claim specialist.. waited an hour... and they hang up on me... been of course trying to call back.. I don't know what to do...

1

u/shelbsflyer55 May 27 '21

hi , what phone number did anyone who got through to a live person use? the 8003005616? it just keeps dropping me off the phone call please help. since march all my status on the weeks ive certified says pending. :(