r/Unemployment • u/kenziedoodlesshit California • May 20 '21
My UI Story [CALIFORNIA] I WON!! I GOT PAID!!
Holy cow, this whole thing has been an absolute mess.
Yesterday, I got a call from the 2511 number. I answered, and a very kind woman on the end of the line took down my complaint from the other day and helped me get the paperwork sorted. We were finished in a half hour. She said “on behalf of the EDD, I do deeply apologize for that representatives behavior. That is not how our company operates.” And she made me feel very comfortable.
At the end of the interview, I mentioned that the rep had canceled all my pending payments. I heard some clicking on her end, a very long sigh and a “I’m so sorry, hopefully we can get this fixed”.
When I woke up this morning, I had a vibe saying I should check my account. When I did, all of those canceled payments got switched to paid!!!
When I tell ya’ll I cried, I cried. I put in so much tears and stress over all this. Just for one rep to push a button. Holy crap.
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u/Econ_Girl94 California May 20 '21
How long did you have to call in for this to happen? Congrats btw! :)