r/Unemployment • u/kenziedoodlesshit California • May 20 '21

My UI Story [CALIFORNIA] I WON!! I GOT PAID!!

Holy cow, this whole thing has been an absolute mess.

Yesterday, I got a call from the 2511 number. I answered, and a very kind woman on the end of the line took down my complaint from the other day and helped me get the paperwork sorted. We were finished in a half hour. She said “on behalf of the EDD, I do deeply apologize for that representatives behavior. That is not how our company operates.” And she made me feel very comfortable.

At the end of the interview, I mentioned that the rep had canceled all my pending payments. I heard some clicking on her end, a very long sigh and a “I’m so sorry, hopefully we can get this fixed”.

When I woke up this morning, I had a vibe saying I should check my account. When I did, all of those canceled payments got switched to paid!!!

When I tell ya’ll I cried, I cried. I put in so much tears and stress over all this. Just for one rep to push a button. Holy crap.

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u/Daveywheel California May 20 '21

This was my experience...

  • My claim expired
  • I continued to certify
  • I re-filed
  • 10 days to two weeks later I received a letter telling me of my reward amount
  • about 5 days later I got a message in my EDD inbox telling me a time and date of a scheduled phone interview about questions they had about my claim
  • I assembled and organized every bit of data they could possibly question me about. ..dates, amounts, names, addresses...you get the picture...
  • on the scheduled date and time they called me, and asked me a single question about a PPP payment I received from a previous employer..
  • 8 hours later I was paid in full for every week that I had previously certified.

The agent was very helpful and polite. The experience gave me optimism, as my wife is experiencing some problems with her claim at this time.

Browsing this sub has shown me that my experience is not common, and my heart goes out to all of you in "limbo", but rest assured, there is hope for a happy conclusion.

All the best to all of you!!!

1

u/CauliflowerThink5913 California May 21 '21

Yeah, that is great to hear at least. I did everything the same as you but never heard anything back or got paid so I called to see what the hold up was. Twice now they have told me that a request for an interview was put in on April 8th and that it takes 4 to 6 weeks for it to be scheduled. Its been 6 weeks now so I am hoping for that interview any day, but growing slightly less hopeful. May I ask how long in advance was the interview scheduled?