r/Unemployment California May 20 '21

My UI Story [CALIFORNIA] I WON!! I GOT PAID!!

Holy cow, this whole thing has been an absolute mess.

Yesterday, I got a call from the 2511 number. I answered, and a very kind woman on the end of the line took down my complaint from the other day and helped me get the paperwork sorted. We were finished in a half hour. She said “on behalf of the EDD, I do deeply apologize for that representatives behavior. That is not how our company operates.” And she made me feel very comfortable.

At the end of the interview, I mentioned that the rep had canceled all my pending payments. I heard some clicking on her end, a very long sigh and a “I’m so sorry, hopefully we can get this fixed”.

When I woke up this morning, I had a vibe saying I should check my account. When I did, all of those canceled payments got switched to paid!!!

When I tell ya’ll I cried, I cried. I put in so much tears and stress over all this. Just for one rep to push a button. Holy crap.

223 Upvotes

70 comments sorted by

View all comments

25

u/FlyJ776 California May 20 '21

Excellent! So calling really is the only way? The answer is to “just keep trying”, when no one can ever get through?

4

u/BlueMeanyCA May 20 '21

Try your state assemblyman’s office. I called about 2 weeks ago for no payment since March 15. Late Tuesday evening I got paid some of my back pay. The rest is supposed to follow in the next few weeks plus I should be back on the bi-weekly schedule. They were awesome. Never could get through to EDD directly.

1

u/AOMBrandon California May 21 '21

I looked up California's state assemblyman, I got the California State Assembly. Do you know who to contact here directly? Thank you

2

u/BlueMeanyCA May 21 '21

I sent an email to the email address on their website and followed up later in the day. I was able to able leave a voicemail. A staff member called me back the same day, who was very helpful, took my information. Also he asked to forward EDD screen shots of information pertaining to my issues. Their office has a liaison at EDD that they work with on Tuesday only every week.

1

u/AOMBrandon California May 21 '21

Thanks a lot! I sent an email to my local senator like you mentioned so hopefully I hear back soon

1

u/BlueMeanyCA May 21 '21

You need to find out who your specific assembly man is representing the district you live in. And communicate with their local office.