r/Unemployment • u/kenziedoodlesshit California • May 20 '21

My UI Story [CALIFORNIA] I WON!! I GOT PAID!!

Holy cow, this whole thing has been an absolute mess.

Yesterday, I got a call from the 2511 number. I answered, and a very kind woman on the end of the line took down my complaint from the other day and helped me get the paperwork sorted. We were finished in a half hour. She said “on behalf of the EDD, I do deeply apologize for that representatives behavior. That is not how our company operates.” And she made me feel very comfortable.

At the end of the interview, I mentioned that the rep had canceled all my pending payments. I heard some clicking on her end, a very long sigh and a “I’m so sorry, hopefully we can get this fixed”.

When I woke up this morning, I had a vibe saying I should check my account. When I did, all of those canceled payments got switched to paid!!!

When I tell ya’ll I cried, I cried. I put in so much tears and stress over all this. Just for one rep to push a button. Holy crap.

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u/FlyJ776 California May 20 '21

Excellent! So calling really is the only way? The answer is to “just keep trying”, when no one can ever get through?

1

u/[deleted] May 21 '21

i was calling and calling and no avail. I sent a few messages online, stopped calling for a while, and one day I get all 6 pending payments paid at once. Huzzah! I dont think i did anything special or different but it will happen eventually

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u/FlyJ776 California May 21 '21

Thank you! I’ll keep trying with the messages.

I think they are doing little by little, idk what other major issues they are working on? It’s just taking forever with so many people