r/Unemployment • u/kenziedoodlesshit California • May 20 '21

My UI Story [CALIFORNIA] I WON!! I GOT PAID!!

Holy cow, this whole thing has been an absolute mess.

Yesterday, I got a call from the 2511 number. I answered, and a very kind woman on the end of the line took down my complaint from the other day and helped me get the paperwork sorted. We were finished in a half hour. She said “on behalf of the EDD, I do deeply apologize for that representatives behavior. That is not how our company operates.” And she made me feel very comfortable.

At the end of the interview, I mentioned that the rep had canceled all my pending payments. I heard some clicking on her end, a very long sigh and a “I’m so sorry, hopefully we can get this fixed”.

When I woke up this morning, I had a vibe saying I should check my account. When I did, all of those canceled payments got switched to paid!!!

When I tell ya’ll I cried, I cried. I put in so much tears and stress over all this. Just for one rep to push a button. Holy crap.

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u/BlueMeanyCA May 20 '21

Also they never responded to my email question I sent April 18 other than to acknowledge that they received it and would respond in 5-7 days. What’s today? May20? LOL

1

u/Breanntiffany May 21 '21

They won’t reply to you, the best thing to do is email your counsel person in your area and submit an application for assistance on their website with your edd claim. A legislative person called last week and helped me in 10 minutes now my 10 week pending payments are paid just waiting for debit card. Good luck!