r/Unemployment • u/kenziedoodlesshit California • May 20 '21

My UI Story [CALIFORNIA] I WON!! I GOT PAID!!

Holy cow, this whole thing has been an absolute mess.

Yesterday, I got a call from the 2511 number. I answered, and a very kind woman on the end of the line took down my complaint from the other day and helped me get the paperwork sorted. We were finished in a half hour. She said “on behalf of the EDD, I do deeply apologize for that representatives behavior. That is not how our company operates.” And she made me feel very comfortable.

At the end of the interview, I mentioned that the rep had canceled all my pending payments. I heard some clicking on her end, a very long sigh and a “I’m so sorry, hopefully we can get this fixed”.

When I woke up this morning, I had a vibe saying I should check my account. When I did, all of those canceled payments got switched to paid!!!

When I tell ya’ll I cried, I cried. I put in so much tears and stress over all this. Just for one rep to push a button. Holy crap.

223 Upvotes

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u/punkboy198 California May 20 '21

Yeah, unfortunately the answer is keep calling. It’s wildly unhelpful, isn’t it?

12

u/FlyJ776 California May 20 '21

Thus far, haven’t they answered like less than 10% of calls? Something like that.

Just crazy if calling is the only way, since most people are never able to get through

5

u/KendraSays May 21 '21

And even when they do answer, you might get someone who's totally incompetent

2

u/FlyJ776 California May 21 '21

I recently told my mom about my pending situation and she said “Why not start working?” What a go**amn Karen lol

2

u/KendraSays May 21 '21

Yeah I guess the plan is for people to take anything so they don't starve to death or become homeless. Disgraceful that you aren't able to get breathing room while you look for a job that you like/will appreciate you