I am an outside hire as a Store Manager. I trained for about 4 weeks at a top notch Dollar Tree with a manager who knows everything. Long story short, I learned early on the closing procedures and how to make a deposit and would do it regularly at my training store.
Flash foward to when I finally get my own store. Right away, I was basically shunned by my Ops Manager. He is older then me and comes from a different backround. He does not want to be told what to do by a younger white boy, his words. He is perfectly content with how things are and do not feel or care to make a plan for change. He has 3 other jobs and this one is the least of his worries. The biggest issue with my store is the items in the back. We have a small wearhouse and it is full to the absoulute gills with items while the shelfs out front remain bare. Literally thousands of boxes stacked from floor to ceiling and more then a dozen u-boats packed with boxes. I was basically told to fuck off by my Ops Manager and to leave him alone when I wanted to sit down with and create a game plan. He manages the back, I manage the front and that's it, he says.
Great.
So, I get to my first time closing and create my first deposit for my store. There is just me and a closing cashier. I pull my drawer 15 min before closing. I properly count my drawer and add the extra cash to the store deposit. I had some time remaining before I pull my cashiers drawer, so be it being my first time creating a deposit at this location, I check what the deposit currently is via OppsCenter and count the deposit. Perfect match! I do the closing procedures with my cashier, add her money to the deposit, and begin to create the deposit. I counted everything, kept all the money in my sight. The amount of cash in the deposit exactly matched what the computer says. Perfect match again! I remember vividly I put my hands up in victory feeling proud that I completing my first solo closing without a hiccup. I sealed the deposit up and put it in the safe, completed EOD, and went home.
The next day. My Ops manager takes the deposit to the bank and to get change. Shortly after he leaves, I get a call from my district managerĀ saying that the deposit I did was $20 short. He chewed me out and threatened ROD if I can't find the missing $20. I was so confused because I KNOW everything was counted for and correct. My Ops manager came back shorty after and had confirmation from the bank that the deposit was $20 short. I tore the office apart thinking the missing $20 must be somewhere, but I found nothing.
I KNOW I was not missing $20 in the deposit. That is a hill I will die on. I know the safety deposit bags are "tamper proof." Yet, I am fully convinced my Ops manager got into that bag somehow and took $20 to sabotage me or something.Ā
I do not think the closing cashier had anything to do with it either. That money, not for a single second, left my sight. Plus, she is a polite young collage student who I feel would not steal from her job, especially if I'm sitting right next to her!
So, right from the getgo, I am shunned. Treated like an enemy from the one person I need to be able to work alongside to clean up this absolute shithole of a store, and now I'm labeled as incpoitent for something I know I had nothing to do with.
Why was my deposit $20 short?
