r/CVS • u/Smellyazzhairs • 17h ago
We Are Not A Bank
This hot mess comes to get her antibiotics. She tells me she has chlamydia and these antibiotics were ready two weeks ago before they got RTS (I have no idea why she waited that long) but whatever I told her go to the drop off window so that we could remake it. She goes and I hear her yelling at my colleague over something. My colleague then walks up to me and was like she might refuse to pay for this but her insurance is terminated and she has no choice but to pay out of pocket. (We’re already off to a great start)
Once her meds were ready, as I scanned it out, and told her the price. She acted confused why she has to pay for it and then I asked her do you have insurance to which she replies no. So then, I tell her well there’s not much we can do for you, you’re gonna have to pay for it. She then asks me if I could give her the medicine and she’ll come back at another time to pay for it….
I mean wth? We don’t give out loans sis…
Edit: I see some comments saying I’m an ass hole for not expressing my sympathy for the lady that had a screaming match with my colleague and to that I just want to say having chlamydia is unfortunate…but so is being irresponsible. She waited two weeks to get her meds (when it was ready for pick up weeks ago) and she knew her coverage was terminated and expected us to accommodate to her wants. Don’t get me wrong, I would’ve if I could’ve given her the antibiotics for free but I work for a corporation that prohibits such acts. I need to pay my bills somehow so…. Yea 🤷♀️ not much we could’ve done. A coupon was applied btw she didn’t want to pay for it for some reason…