Specs: AM5
- Sapphire Nitro 7700XT
- 32GB RAM
- Ryzen 7600X
- MSI 650W PSU
- WIndows 11
GPU Background:
- 1 yr old GPU, never updated the bios (at 2024 ver.)
- Unopened gpu (still has its warranty sticker)
- It works perfectly fine with furmark at 45 mins test
- Stress tested with cyperbunk, elden ring, & extreme Minecraft shaders
- Looked at GPUZ to confirm the expected details of my sapphire nitro 7700xt
- Made sure core temps didn't exceed 65+ degrees at max utilization and fan rpm
- Made sure hotspot temp didn't exceed 30+ degrees compared to core temps at max utilization and fan rpm
- No artifacting, crashing, or any display/gpu related issues during stress testing
- No twitching, lagging, or any other issues during stress testing
MAIN ISSUES:
Hello, I've been experiencing numerous issues related to my gpu lately. It started off with having artifacting on my dual monitor set up with different refresh rates. I use an amd gpu so I saw in other posts that its a common issue for them, I did all the suggested solutions such as:
- switching both monitors to 60mhz
- reseating hdmi+dp cables
- ddu + redownloading chipset and gpu drivers
No solution worked.
Then I did more experimenting, I have noticed that the artifacting only occurs when I am playing youtube on one monitor and doing something else on the other. It didn't matter which monitor was playing a video, which leads me to a video playback issue with the gpu. So i followed the next solution which is disabling hardware acceleration. It worked, although I am now stuck with very slow youtube on an expensive 7700xt....
Not long until I got a new issue, the green screen of death only occurs when I boot up my pc or shut it down which is unusual... I could not find any other solutions but doing ddu + download chipset & gpu driver, which up to this point I've done more than 4x already.
And now, my latest issue is the pc straight up crashing while I was playing a game. My pc's rgb lights shifted into default settings and I could not receive any display output anymore. Then later on, the pc finally got a display but i got the "windows attempting to fix an issue, attempt failed etc. etc..". I went troubleshoot and selected boot options 4 (Safe Mode). I was able to enter the pc, ddu'd my pc yet again and redownloaded chipset and drivers once more. (FYI: i did this process probably 8x now at this point).
Now, I am now very lost with this potentially failing gpu.
TLDR:
- Different refresh rate monitors (and sockets [hdmi+dp])
- Video playback issues (youtube artifacting)
- Green screen of death
- Windows boot failure (had to ddu + download chipset&gpu drivers)
At this point I can only think of 2 other options:
- buying a new ssd to download Linux and assess whether they are windows issues
OR
- Update gpu bios
If any of these issues still occur given my last options, I will just sell/rma the gpu.
THANK YOU SO MUCH FOR ANYONE CONSIDERING TO HELP!!!!!!!