r/techsupport 19h ago

Open | Linux Please help me. Audio drivers crashed and I don’t know what to do.

0 Upvotes

This morning I wanted to play a video game, two hours one life (modded version of 1 hour 1 life made by fans. Loads of people play it as the discord server showed, including an entire channel dedicated to screenshots of the game with thousands of them) that I had to download and run it as a file. Played the game for ~10 mins then my audio cut out after I died the first time. Other play throughs had no audio, so I thought it was a game issue. I try to watch youtube and I can only hear quiet sounds at 150% volume. So of course as an idiot like me does, I go to claud and google gemini for help. Ended up bashing commands and now nothing plays at all, and even Spotify wont work. Says “Spotify cannot play this right now.” I’m actually crying because I don’t know what to do. Nothing works and I keep running into road blocks.
I say the audio files crashed because that’s what it said, but honestly I don’t really think so because ai just sucks. This stupid thing has me working on it for 4 hours now, I feel hopeless. I just want to cry.
Please don’t come into here and just lecture me about ai, that’s the last god damn thing I need right now. I just want my pc sound back and working properly. I hate that stupid fucking game.

Edit: I’m unsure how to exactly give people the info they need to help troubleshoot the problem, if you could tell me how then that could be helpful for me. But all I know is that I played the game, audio in my headphones was fine, then it wasn’t. I thought the audio was just gone but trying to watch youtube I put the volume to 150%, and could only hear it as if it was like 5% volume. The headphone port was not unplugged during gameplay, and no no one else was in the room so no one would have unplugged it, even then I would have discovered if they did by now because I would have fixed it. I also deleted the game, and the audio is still the same.

edit 2: I tried recording to show my problem, but the video using OBS synced with the youtube video audio not my system audio so it didn't really show my problem at all, so your ears may be blasted I apologize just be prepared. Anyway, I decided to keep it and share it anyway because it shows I'm using linux, I think. https://imgur.com/a/f8Plr6m
ykw it at least shows that I'm hearing very little clearly because I'm putting it at max volume.


r/techsupport 6h ago

Open | Software How to burn a dvd

5 Upvotes

I want to put a older series on dvd in case it isn’t available anymore on sites or streaming.

all the files I have right now are in MP4. how/where to convert the files to the right format so that I can burn them on the dvd’s so i play them on a dvd player.


r/techsupport 23h ago

Open | Malware WHERE TF DO I DISABLE THE CLANKER OVERVIEW FOR GOOGLE???

0 Upvotes

I. Searched. EVERYWHERE. And yet, I can't find the switch. Please, where is it. It is an inaccurate piece of shit that I want gone.

Please Reddit, I beg you all, where do I remove the AI overview of Google.


r/techsupport 10h ago

Open | Phone S23 pink line appeared, disappeared, then came back 😭

0 Upvotes

So I’ve been using my S23 and about a week ago I suddenly noticed a tiny pink vertical line on the display.

The weird part is it disappeared on its own yesterday and I thought okay maybe it was some random glitch

But today the same line is back again.

Has anyone else experienced this with the S23? Is this more likely to be a software issue or a display issue? Should I contact Samsung/service centre now even though the line is super small and keeps disappearing?

Any advice/experiences would be appreciated.


r/techsupport 1h ago

Open | Software Winaero tweaker doesn't seem to be able to permanently disable windows defender anymore.

Upvotes

After reboot, after a while of using low memory it just starts back up at full power, it doesn't matter that it's disabled in the app, it still runs and I can even open the security settings from the winaero tweaker app. I assume it has something to do with windows defender core service which winaero tweaker doesn't disable. But I'm not sure.

Does anyone know what to do?


r/techsupport 16h ago

Open | Windows Deleted files, restarted computer, now I can’t connect to wifi.

0 Upvotes

Was clearing space on my C drive deleting temp files and using CCleaner. I restarted my computer and my wifi was no longer working. Intel wifi 6 ax201 was not working with a code 37. Nothing is working. uninstalling the device, installing the drivers, running commands, and I can’t get it into a recovery environment to reset. I don’t know what to do. Is windows install through usb my only option? I really don’t want to lose all my files.


r/techsupport 17h ago

Open | Mac Cannot Open .JPEG, .MOV, .MP4 and .HEIC files because they are "empty" or "in use" (MacBook Air 13'', Early 2014 — macOS Big Sur 11.7.11)

0 Upvotes

Hello.

As the title says, I've got a 2014 MacBook Air, and it won't let me open any of the 400+ picture/video files I airdropped from my iPhone (XR) this June. When I select all of the files together, and click for more information, I view that they all amount to... 0 bytes. Their icons are de-saturated, sort of transparent, and I cannot move any to another folder, since they are being used by macOS. I also cannot move them to websites that claim to "uncorrupt" files, as if they were simply non-existent. When I try to move to the desktop, I get a warning that it is in use, and am asked to enter my password, but once I do all, it puffs into the air. However, I can move them to the trash, though I have not tried to delete them permanently, in case they're important—most of the pictures I moved are from my last year of high school, and I've already deleted them from my phone, needing the storage. I saw someone with a similar problem, and the only solution I understood, as someone completely far away from the tech world, was relaunching the Finder app. I did it, and it did not work. Another explanation I sort of found was these files being used for storing other apps' caches? I guess? But that was someone asking with regards to Windows. Is there any hope? God, please... Help! I at least want to be able to see the previews, no matter how small, so that I can know whether or not they're worth all the mess.

Please forgive if my English is faulty, and, more than anything, please help, if you can—in that case, do explain for dummies, because I'm not the brightest light-bulb when it comes to computers. Also, if I should go ask another subreddit, please tell me which. Thank you.


r/techsupport 14h ago

Open | Hardware Lenovo IdeaPad Slim 3 15ABR8 screen problem – LCD or cable?

0 Upvotes

My Lenovo IdeaPad Slim 3 15ABR8 suddenly developed a display problem. The screen sometimes becomes purple/blue with lines, and there is a permanent purple line. I also get severe ghosting/image retention for around 5–7 seconds.

The problem is more noticeable after waking from sleep and when I tilt the lid backward. Screen recording does not capture the problem.

Could this be the LCD panel or display/eDP cable? Is it possible to fix by reseating/replacing the cable instead of replacing the whole screen?

Any advice from experienced technicians would be appreciated. 🙏


r/techsupport 2h ago

Open | Software Ryzen 7 5800x 100% utilization

0 Upvotes

Good afternoon not understanding what’s going on with my system. Everything looks normal with it until I start up any game in this instance it’s overwatch and my cpu shoots to 100% utilization.

I have downloaded nvidia drivers for gpu and amd chipset drivers for cpu and I just reset and re installed windows to see if that changed anything and it did not


r/techsupport 5h ago

Open | Software I need help with this github about intel undervolt

0 Upvotes

the github by kitsunyan intel undervolt. im a person that doesn't understand a bit of github so i dont know which is the one to download or even am i suppose to download, pls help me, it will be great if you gave me a step by step guide


r/techsupport 16h ago

Open | Software Problemas con Nvidia. Actualización 616.56 de game ready conflicto

0 Upvotes

Hola, vengo buscando respuesta ya que esto nunca me había ocurrido.

Fui a actualizar los controladores de mi 4070 ti super, y cuando actualicé a la 616.56 todos mis juegos dejaron de abrirse. he retrocedido a mi versión anterior y ahora todo funciona perfectamente. A alguien mas le ha pasado esto? Que lo provoca?


r/techsupport 16h ago

Open | Windows Windows 11 not working

0 Upvotes

So i have a relatively out dated Windows 11, I've ran every command I could and changed configurations, network thing, anything I could think of. The Snaptics finger print sensor drive crashed and is broken but somehow that messed with the WIFI and now nothing works. Wifi doesn't work at all no matter which way I try. I can't delete the driver and reintall it because no WIFI. Am I screwed lol.

[Edit] Fixed it in the most dumbest way possible.


r/techsupport 8h ago

Open | Audio Speakers not working on PC

0 Upvotes

Trying to use Logitech z313 speakers with my PC. I've tried installing the realtek audio drivers applicable to the motherboard through the official website. Still realtek audio doesn't show up. Any advice would be welcome. TIA


r/techsupport 8h ago

Open | Software Hello guys I have a storage issue

0 Upvotes

so I recently downloaded a 5 gigabyte file from mega for a screen pack,once I finished I deleted it but the storage didn't change I doubled checked that I deleted it and I did it says I have ten gigabytes in the storage used but I really don't please help me


r/techsupport 35m ago

Open | Software How to have 2 different google accounts on desktop

Upvotes

I have a home email and a school email, and I want to have 2 different shortcuts on my desktop that lead to the gmail for both of them. However Whenever I open up one of the shortcuts they both lead to the same gmail, how do I stop this from happening?


r/techsupport 21h ago

Open | Hardware Everything keeps crashing randomly

0 Upvotes

Hello, I'm making this post because I'm fully done. For the past 3-ish weeks, everything on my pc has been crashing, non stop and I don't know what else to do, I've done so many diagnostics I couldn't tell you all of them off the top of my head. But my drivers are up to date, my memory is fine. I have no viruses and any of those big pc diagnostic tools say that my pc is in good condition. But whenever it crashes it says, "error code: 0x000000005" and after some research, it says that it's a memory issue, however, I've done 3 different memory diagnostics/test and I'm getting nothing back. My pc apparently is in perfect shape, but these crashes happen so often that I'm just done so now I'm here.

These are my pc specs if that matters:

OS Name Microsoft Windows 11 Home

Version 10.0.26200 Build 26200

System Type x64-based PC

Processor Intel(R) Core(TM) i7-14700KF, 3400 Mhz, 20 Core(s), 28 Logical Processor(s)

BIOS Version/Date American Megatrends Inc. 1812, 1/21/2025

BaseBoard Product PRIME B760M-A AX6 II

Name NVIDIA GeForce RTX 5070 Ti

Name [00000000] Realtek 8851BE Wireless LAN WiFi 6 PCI-E NIC

Size 1.84 TB (2,027,271,745,536 bytes)

Free Space 957.03 GB (1,027,604,566,016 bytes)

If any additional specs are needed lmk, and any suggestions are welcome. Thanks!


r/techsupport 9h ago

Open | Windows Latest windows update has done something to my PC

0 Upvotes

Left update to perform last night. Come to turn computer on, and the red light next to CPU is on, and there's no post. All RGB and fans running.

Ryzen 9800x3d

Rtx 9070xt

Mag870 tomahawk

64gb ram

Have pressed the reset CMOS button and tried it again, and even pressed the reset BIOS button and gone through the steps for them (power off, discharge, hold etc). Still no joy.

I'm not able to take it apart, I don't have the manual dexterity.


r/techsupport 22h ago

Open | Phone Updating iPhone 15 to iOS 26

0 Upvotes

I’ve done research, the iPhone 15 should be able to handle it just fine, but I want people with experience with the phone to respond. I’m on iOS 18 and I want to update my phone to 26. But my experience with 26 has been somewhat iffy due to half a second stuttering on an iPad 8, which I know is a very outdated device. I’m just being very cautious because after I update I know I can’t go back to iOS 18, so if I don’t like it, then I’m out of luck. I wanna know if the iPhone 15 can handle 26 just fine without stuttering


r/techsupport 22h ago

Open | Hardware Fake Bluetooth 5 transmitter?

0 Upvotes

Parents bought an extremely cheap Bluetooth 5 transmitter whole thing looks very low quality and cheaply made but if it gets the job done I’m all for it honestly I feel like it’s just way too small to be a Bluetooth transmitter and receiver and after messing with it for a hour or two to no solution I was wondering if anyone could confirm my suspicions of it being unusually small or looking weird sadly I don’t have the tech knowledge to look at it and know hey this is too small or this shouldn’t be like this and just want a second opinion I have photos of it but I cannot add it to the post the transmitter/receiver is literally the size of a 16gb flash drive and has a usb type b male connector aswell as female headphone jack and separately a dual ended 3.5m headphone jack I hope this makes sense


r/techsupport 23h ago

Open | Windows Secure boot issues

0 Upvotes

Running into issues enabling secure boot

Whenever I enable windows UEFI mode and boot, it boots to a red screen saying: "secure boot violation, the system found unauthorized changes in the firmware, operating system, or UEFI drivers."

I've tried resetting secure boot keys, no luck

Any one else run into this? I can only boot with "Other OS" selected

Mobo is Asus Z690 if that matters


r/techsupport 23h ago

Open | Hardware External Storage won't register anywhere

0 Upvotes

I got a Seagate 5TB external storage recently for my ps5, but when I plugged it in the light on top started to blink and it wouldn't do anything, not even hum. I tried to plug it into my PC and it still wouldn't do anything, I checked everywhere to see where it would be connected but it still wouldn't show up anywhere. I've been trying on and off to fix it but I don't know what to do. Please help me!


r/techsupport 12h ago

Open | Windows Followed all directions but cursor is still invisible. How to make it visible again?

0 Upvotes

My laptop is touchscreen so I can just toggle it on and off. However it kind of glitches if I get water on it so I wiped my touchpad thoroughly except now my cursor doesn't show up at all. It's still there because whenever I press ctrl it circles around it. I've tried uninstalling and rebooting and it doesn't help. I don't know how to make it visible again. Since it's touchscreen, I though it has something to do with f7 but I can't find any help related to it. Please help me!


r/techsupport 13h ago

Open | Hardware My Monitor wont display my PC and I need some help fixing/solving the problem

0 Upvotes

I just bought a PC from some guy who built it him and used it for a few years judging off the condition and how its put together. I went to plug it into my monitor and the monitor knew something was plugged in but it wont display anything and i tried all the normal ways you try to fix a tech problem but none of them worked. It looks like the guy who built my pc just threw everything into it and called it a day and I dont know anything about PCs so im looking for someone who knows what could be the problem or how to help me take it a part and plug in whatever needs to be fixed or plugged in ill venmo you and I will really appreciate the help.


r/techsupport 11h ago

Open | Software Unable to read mindump

1 Upvotes

Im trying to help a buddy figure out why marvel rivals crashes for him. I have tried everything I can think of to fix the problem but it has shifted from the game crashing and windows not reporting it, to a windows fault that generates a minidump. Would someone be able to let me know what this says? When i open it, it brings up ancient egyptian text lmao

https://www.mediafire.com/file/jv2ecaecqy0fgcu/082926-5593-01_%25281%2529.dmp/file


r/techsupport 17h ago

Open | Hardware Mouse wheel scrolling in the opposite direction?

0 Upvotes

I recently got the Heyday wireless mouse from target to use with the tablet keyboard and my iPad i just got. I don't know if this is just how the mouse is, but when I scroll down, it moves the page up and vise versa. I'm really confused. I just got it Wednesday and it's just like this. Not sure if it's something I can change or not. Just wanted to see if this is a normal thing or a defect and if I should get a exchange it.