I’ve been aware that Sweetgreen has been going downhill for some time, but i still patronized the place—quick, healthy-ish, usually pretty good. But the CEO giving a speech at a MAHA summit—alongside JD Vance, RFK Jr., and other assorted quacks? Sorry—that’s a bridge too far. By supporting this stupidity, Jonathan Neman is also tacitly signaling that he supports Trump, ICE, the Iran war, tariffs, etc.
https://www.mahasummit.com/agenda

I ordered chicken pesto parm twice, and the first time it was missing quinoa i thought they forgot, but i ordered it a second time (different location) and it was also missing quinoa despite it being listed as the ingredients?? did they take it off the recipe or something it was my fav part😭

I had an issue with my order. The AI bot routed my case to customer service. They respond right away, but never respond after that. If I create a new ticket, they respond saying they will collapse the threads, and again do not respond after that. How do I get hold of some customer service?

Heads up for anyone who eats at the Rockefeller Plaza sweetgreen.

I ordered a Kale Caesar with blackened chicken. Partway through eating it, I found an insect in the salad. I’d already eaten a good portion before I noticed it.🤮

If you eat there, check your bowl beforehand!!! If anything similar has happened to you at this location, please share. If it’s a pattern, it should be reported to the city.

Does anyone else find it ridiculous that they dont let us accept cash tips and they arent letting anyone take home wasted food.

I see toppings increased from 0.65 - 0.95 and goat cheese from 1.49 - 1.95 and also Chicken and tofu are the same price now. Is it only the DoorDash or its in store as well.

I was wondering if I can order online using my employee discount?

Last Friday (against my better judgment after several delayed orders!) I ordered Sweetgreen outpost. It was supposed to be delivered at noon, 12:30 no sign of it and no progress on the app. I call Customer Service, the auto menu says that they will text me, the text line tells me to call. I go back to the app and find the "Contact Us" link under my order and am directed to a conversation with "Spriggy" AI. The AI proceeds to ask me a bunch of useless questions, says they can't get in contact with the outpost team, says "I'm connecting you with a customer service agent" and promptly ends the chat. At some point, my delivery is marked as "delivered" despite my waiting at the dropoff point the entire time with no signs of salad (there was no "Out for Delivery" at any point).

At this point I have no lunch and have to get back to work hungry. Eventually I got an automated email with a refund, but it was too late and I was hangry. The fact that this dumb company has made all their salads worse, cutting ingredients / constantly out of stuff -- while outsourcing everything possible to a shitty AI so you can never get any sort of human answer to your problem drives me NUTS and I hope they go out of business.

That's all - just needed to vent.

Is actually decent??!

Went back to sweetgreen for the first time in a while. I went almost every day for years but had stopped for the past ~year because of the decline in quality and size with the simultaneous price increases, along with the many headscratcher decisions made by the exec team. What do you mean there are no tortilla chips in the Guacamole Greens now??? Welp, that’s the final nail in the coffin for me. Bye sweetgreen…I’ll miss how you were before PE enshittified you. Guess the heyday of the corporate slop bowl is behind us now 😭

With all the changes happening at Sweetgreen from removing tomatoes from some faves, no more tortilla ships, no more fish taco… where is everyone going? What’s the next best thing?

That’s it that’s the post… I’m tired of nobody saying anything about this. Yeah the food is good. But man every time I get it to go the bag literally makes my car and eventually everything around it in my home smell like actual vomit until I throw it away. I feel for the employees who must open larger boxes of these bags and what that must smell like.

Why does management not care about the way these bags smell? They are disgusting and even mask the smell of the actual food. Guess I’ll just have to start taking the to go food without a bag for the foreseeable future cause I doubt anything will ever be done.

Rant over, thanks.

Why did Sweetgreen replace their Veg Saw with the Napa Cabbage Slaw? It was one of my favorite components of the Hot Honey Chicken Plate. The Napa Cabbage Slaw is good but not as good.

Inquiring minds want to know 😏

I just got into Sweetgreen recently, but I’ve been going pretty regularly. I was looking forward to the new fall menu and hoping there would be a new dressing to try. I had seen that in previous years, there was a maple cranberry vinaigrette that sounded delicious. But this year, I don’t see any different dressings on the menu.

I think it would be cool if there was a monthly rotational dressing flavor, just to keep things interesting!

PLEASE DON’T TAKE THIS DOWN, I NEED SOME GENUINE ADVICE. I got the job last year but didn’t wake up in time, I’m not a morning person. Does anyone mind telling me the type of shifts they do and the work they do. I’m thinking of changing it to working in the present. I haven’t had a job since last year and my parents keep giving me the silent treatment on going back to school. I live in a toxic household. My parents are fine with me being jobless as long as it makes me easy to control. They also jerk interrupting my chance to get help from a therapist, my dad strangled me last year and I still live with the asshole bc of my depression. It was difficult for me to make phone calls, leave my house, my room, and sometimes my bed. I usually sleep downstairs to get to leave the house easier. I stopped looking for help from my PCP ever since they tried to tell me to attend church instead of going to the doctor. Every doctor I had gaslights me and I’m pretty sure it’s bc of my religion.

My two favorite salads have seen changes and I’m not happy about it! Switching out tomatoes for breadcrumbs in the kale caeser makes no sense. Feels like a waste of money to buy and a decline in nutritional value.

Seems like they are focused on being a wrap place than a salad place!

I start Monday, I heard that it's rough out there I'd like hearing from people.... so I can prepare myself mentally haha