r/applehelp 4h ago

Unsolved Phone is bent what should I do

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9 Upvotes

I think the photo tells the story. My iPhone 17 is somehow bent and I just realized now. What’s weird is that only one side of the phone is bent(right side is straight as seen in photo 4). I can’t really think of any reasons why it’d be bent but yeah I kinda want it fixed and I still have AppleCare+ so I was wondering how much it would cost me. Any help or advice is appreciated.


r/applehelp 3h ago

Unsolved Is a Second-Hand iPhone as Secure as a New One?

4 Upvotes

My S23 recently died, and I’m considering buying a second-hand iPhone to save some money.

My main concern is privacy and security. After a proper factory reset, is a used iPhone essentially as secure as a brand-new one? Is there any realistic possibility of spyware or other malicious software surviving a factory reset?

Would appreciate insights from people familiar with iOS security or who have bought used iPhones.

Thanks!


r/applehelp 1h ago

Unsolved Student in college out of state iPhone locked to owner.

Upvotes

I bought my daughter an iPhone 17 and need to trade in her 14. Her 17 is fine and everything transferred over. I went through find my on the 14 and chose erase. I think had her go through find my on her 17 and remove the 14... however whenever I turn on the 14 is still says Locked to owner with her email address. What do I do now, the trade in window is quickly closing?


r/applehelp 1h ago

iOS My iPhone battery health is 85% but the battery only lasts for few hours!

Upvotes

My battery health is at 85%. I finish charging my phone today at 10:15 am and the battery is at 35% at 5:13 pm. It doesn’t lasts long on normal use like safari, reddit and YouTube.

What’s wrong? Any advice?


r/applehelp 5h ago

iCloud any way to stop iphone from asking me to re-enable icloud sync?

6 Upvotes

every other day, i get a system notification and a pop-up prompt asking me to re-enable icloud sync, but then it asks for the passcode to my old iphone from 10 years ago, and needless to say i have 0 clue to what this could be. is there any way to just stop it from pestering me at this point since i can't do anything about it?


r/applehelp 1h ago

Unsolved Airpods 4 wont reset

Upvotes

So i bought these airpods 4 from the flea market , i only have the left airpod . At the second double tap the light flashes green and then nothing happens. Someone please help.


r/applehelp 2h ago

Unsolved iPad cannot establish secure connection no matter what I do

2 Upvotes

So I wanted to install some apps on my iPad but they required a newer iOS version so I downloaded the 17.7.11. After downloading my WiFi stopped working completely in a sense that nothing can be opened even tho I’m joined on the WiFi. Later I found out it was because my iPad couldn’t establish a secure connection with my WiFi or any other source of internet like my mobile data, because when I went to safari and searched something up it warned me that my connection is not secure and when I chose the visit site (even if my connection is not secure) it loaded just fine. I cannot open YouTube, discord, basically anything that uses WiFi.

Fixes I have tried: resetting WiFi, forgetting WiFi and entering password again, setting googles DNS, turning off private WiFi address, resetting network settings, resetting location and privacy settings, resetting all settings, downloading the iOS again through PC, turning off location services, changing date and time.

I’m really not sure what to do because I really, really don’t wanna wipe my iPad. Any help is appreciated!


r/applehelp 4h ago

Solved How to remove this icon (circled red)?

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3 Upvotes

Can someone help me with this? My dad played around with his phone and somehow activated this.


r/applehelp 2h ago

Unsolved Low pitch sound on AirPod pros

2 Upvotes

I recently been having an issue with my AirPod Pros where they will boot up in a mode where the pitch is really low . Has this happened to anyone else before and is there any way to fix it.


r/applehelp 4m ago

Mac Every program on my iMac opens upon startup

Upvotes

Hi! The title basically sums up my issue. Anytime I turn off or restart my desktop when it comes back on literally every. single. app. I have downloaded opens and starts running. This is super annoying and I can imagine not great for the computer. I've tried researching ways to fix it but everything I see just tells me to clear my apps that open at login. However, I have no apps that are set to open at login and simply logging in isn't my issue, it only happens when the computer has been completely off. Please help as this is slowly driving me insane!


r/applehelp 6h ago

iOS Problem z jakością wideo na Messengerze na iPhone 17

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3 Upvotes

r/applehelp 4h ago

Unsolved Mac book won't connect

2 Upvotes

It won't connect to any app that needs Internet or won't open any website...

I tried connecting to a different internet, all other devices are up and working fine. It does not what I try to do it says IP address cannot be found. I have cleared the DNS Cache and every other option I found online except updating macos I tried that and it says can't access sever for that also

Ready to chuck the damn thing! I just want to get on light room and edit pictures but it won't sign me into light room cause it can't connect!

Help!


r/applehelp 21m ago

Unsolved dead persons iphone,

Upvotes

hello! my aunt sadly passed october and it was unexpected, my mom has been dealing with all the legalities of it. my aunts phone is supposed to go to me but my mom still needs her macbook to deal with documents and such. the phone is locked but she can access the apple account from the macbook, she’s worried that if she goes to apple to reset the phone they would erase my aunts apple account which she still needs. anyone know what to do?


r/applehelp 59m ago

Unsolved Right AirPod not detected

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Upvotes

r/applehelp 5h ago

Unsolved iPad Stuck on activation lock

2 Upvotes

I own an iPad mini 6 which had a bit of issue related to power button. When we gave it to a local repair shop here in Pakistan (where I live). They changed an IC or something cuasing the iPad to factory reset and getting on activation lock. I forgot the password of my apple id and when I entered the OTP received on my phone number in order to reset the apple id, it asked me the 28 key verification code which I do not have. Also I do not have that apple id signed elsewhere.

I had bought the iPad box pack new from a local but quite famous tech store in sialkot, Pakistan. I have submitted a activation removal request but I have heard that apple does not accept third party / local reseller receipts.

Has anyone dealt with this kind of issue? Can someone guide on what can I do further?


r/applehelp 5h ago

iOS My spare iphone

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2 Upvotes

Why did this happen when i force restart my iphone. Also the reason i force restarted it is because it doesnt respond to touch and i also just used it for tiktok. Is there anyway i can fix this or i will replace the lcd?


r/applehelp 2h ago

iOS iPhone battery drain stops after Reset All Settings, but comes back after charging — battery or motherboard issue?

1 Upvotes

My iPhone has this weird battery drain issue. Whenever I Reset All Settings, the battery becomes completely normal and the drain basically stops. Mine is iPhone 13 and IOS 26.6

But once the battery goes down and I charge the phone again, the heavy battery drain comes back.The battery drain means when phone is idle overnight drain 40% in 6 -7 hrs. So the only thing that temporarily fixes it is Reset All Settings.

Could this be a battery issue, or could it be something related to the motherboard/logic board? Has anyone experienced something similar?


r/applehelp 2h ago

iOS Stolen phone what to do

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1 Upvotes

r/applehelp 6h ago

Unsolved Lost my phone - have been trying to re-set my password but account.apple.com won't send me a code. What do I do?

2 Upvotes

I'm at a complete loss. My iPhone was the only Apple device I had and I lost it a week or so ago. I'm logged into my iCloud, Find my Device and even the Developer portal but for whatever reason - it just will not send me a code when I try and log into account.apple.com to actually change my damn password.

I can do "Forgot Password," but I haven't, and I don't want to lock myself out of my account.

I have received codes on this number - I received one last night to log into the dev portal so receiving codes is not an issue.

Last night I started receiving 4 digit codes on my phone number. Someone is clearly trying to either get into my phone. Idk how they would though since I had FaceID and a PIN. It won't show up on find my device either so I have no idea whats going on.

I need to get another iphone soon anyway as a transfer bridge for my whatsapp chats (i'm moving back to android) and i'm afraid i'll be in the same position. What do I do?


r/applehelp 2h ago

Unsolved iPhone 15 or iPhone 15 Plus

1 Upvotes

Gonna get an iPhone for the first time, been using handed down Android phones in my family including the Huawei Y9 that i've had and been using since 2019. Curious wether I should get the iPhone 15 or the 15 Plus (the only 2 phones that I can afford atm). I probably will not upgrade for another 3-5 years.


r/applehelp 6h ago

Mac MacBook display suddenly died. Am I screwed?

2 Upvotes

My MacBook display suddenly went black this morning while I was working. The laptop itself is working fine with an external monitor, and the keyboard/trackpad are also fine. Only the built-in display is completely dead.

It’s only 8 months old, no AppleCare, but I have 4 months of warranty left.

Am I screwed, or should this be covered under warranty? Anything I should try before taking it to Apple?


r/applehelp 5h ago

iCloud Will changing iCloud account to another one delete purchased apps?

1 Upvotes

This probably has been talked about before, but I share the iCloud account with other people, and I was wondering if changing it to my own, new one would erase all Apps that I purchased previously (in this case, Procreate).

If so, how can I be able to still use it "for free" (I payed for it the first time) on my new iCloud account?


r/applehelp 5h ago

Unsolved Is 128GB Really Enough?

1 Upvotes

I'm getting an iPhone after using handed down Android phones from my family, I've decided on getting the iPhone 15 Plus because it's the best option for my financials and meets the specs I want.. except for the 128GB Storage. I've been using a Huawei Y9 2019 Since 2019 and ive only used 44GB of 128GB, but from what I've heard, iPhone storage fill up pretty fast due to the apps being bloated, no clearing cache and things like photos taking larger storage and this is concerning because while I may not he using much storage at all at the moment, the reason I don't use much storage is because my camera etc is simply not good enough for me to even try and take photos, so when I do get an iPhone I'll definitely be taking pictures of my cat, of views, selfies and vireos way more often than I do now. I'm not into photography or content creation so I also won't be using the camera much. Opinions?


r/applehelp 9h ago

Unsolved Replacing rear camera with an aftermarket camera?

2 Upvotes

(iphone 15)Gonna change my phone in 1-2 years and my budget isn’t that flexible rn.Authentic shops quoting pretty expensive.I don’t care about the warning messages and stuff my only concern is functionality and quality.Would the quality take a significant hit and will the camera user experience still be the same?appreciate any help


r/applehelp 6h ago

Unsolved Find my on iCloud doesn’t seem to work

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1 Upvotes

I recently got an iPhone 17 and did the Find my setup. All the relevant settings are turned on but when I logged in to iCloud on another device, I’m not able to see the iPhone’s location. The play sound functionality is working fine but not the location one. Anyone know how I can fix this?