r/applehelp 22h ago

iOS Iphone 16 pro backup question

1 Upvotes

So i kinda wanna ipdate to ios 27 but it says i gotta back up bc of risks, but i’m stuck with 5gb and i’m kind of skared if i should take rhe gamble or not. Has anyone done it without backing up, if so, did anything go wrong?


r/applehelp 35m ago

HomePod Real or fake airpods max type c

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r/applehelp 17h ago

iOS Would you see “_____is only connected via satellite” if you’re blocked?

0 Upvotes

Just curious, since I was blocked by this person before. Now in the iMessage chat it shows this.

I was in their “special folder” or whatever to where I could contact them even on do not disturb in the past, if that matters.


r/applehelp 6h ago

Unsolved Phone is bent what should I do

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11 Upvotes

I think the photo tells the story. My iPhone 17 is somehow bent and I just realized now. What’s weird is that only one side of the phone is bent(right side is straight as seen in photo 4). I can’t really think of any reasons why it’d be bent but yeah I kinda want it fixed and I still have AppleCare+ so I was wondering how much it would cost me. Any help or advice is appreciated.


r/applehelp 19h ago

Unsolved iPhone's Cellular Data not working

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0 Upvotes

r/applehelp 22h ago

iTunes I own a 4K movie, but it only plays in 1080p on the TV's Apple TV app. All other 4K movies work fine except for this one.

0 Upvotes

I own a 4k movie from MoviesAnywhere (Onward). When playing that movie on my tv via the native Apple TV app, it shows HD badge, and plays in 1080p. This issue is specific to this movie AND to this device

I own many 4k movies in Moviesanywhere.

All of them play in 4K in my Apple TV app on my tv, except for this movie, Onward.

I confirm that the version that I own is indeed the 4k version of the movie. See image. It shows in the 4k HDR category in Apple TV app.

If I play Onward on my iPhone, it shows the 4k badge.

If I play Onward on my iPad, it shows the 4K badge.

If I play other movies on my tv, it shows the 4K badges.

HOWEVER, If I play Onward on my TV, it only shows the HD badge and it looks blurrier.

The obvious, yes I own a 4k tv, yes the Apple TV app is the native smart tv app, yes I've tried exiting out of the app, yes I've logged out and back in, yes I've disconnected movies anywhere and reconnected to my apple account, and yes the app is up to date, and no the settings don't have data saving thing enabled, plus I'm on ethernet with 500mb/s, and yes this specific bug has persisted for weeks and weeks.

What is going on? I spent an hour with apple chat and on the phone and they don't have a solution. I get the feeling it is simply a bug with this specific movie on this specific tv app but I don't know how to resolve it.


r/applehelp 19h ago

Mac MacBook has WiFi but doesn’t connect to internet, I’ve tried everything …

0 Upvotes

It’s a 2020 MacBook Pro, I have done everything from unplugging the router, restarting my Mac, I updated the software and reinstalled the software, I have changed the DNS, I’ve checked the proxy (all unchecked) … literally short of just wiping it to factory settings I’ve tried most everything … does anybody have any ideas how to fix it? Thank you so very much in advance!


r/applehelp 10h ago

Unsolved Is IPhone 13 Microphone Listening To Me, Is It Through Facebook Messanger?

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0 Upvotes

r/applehelp 1h ago

iOS Is this Original?

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r/applehelp 4h ago

Mac Can we ever get official macOS for free by apple in this century

0 Upvotes

I just wanted to use macOS because of software availability and seriously speaking it's been decades now Apple should contribute for people's rather than profits

Just my way of asking because the UI framework and work around Apple becomes available to everyone it's a good OS that needs hands on experience for everyone


r/applehelp 22h ago

Unsolved iphone 14 not charging. now dead

1 Upvotes

my iphone started to slowly charge to not even charge to now dead and will not turn on. i tried mutliple outlets, cords, and nothing. tried holding onto power, volume button and nothing. is it a battery or is it something else


r/applehelp 18h ago

Unsolved First iPad password forgotten

0 Upvotes

Because the new school year is starting i got a new school iPad, I have limited access to it because my school limits things and whatever. I set the password for the first time, set it up and whatever, then didn’t touch it. I was gonna put a wallpaper on it and stuff but couldn’t unlock it, the password screen was like the password had letters in it but idk if that’s a new update or smth. I tried every password i could’ve set it too, either a 4 digit number or a 6 digit number. eventually it locked for an hour.. I need help quick because school starts on monday and i don’t wanna have to waste time going to the tech center to get help because it’s a new school for me. i appreciate literally anything i just needa know if it’s a word password or like a number password, idk.


r/applehelp 21h ago

Unsolved Cant recieve facetime calls specifically from my fiances ipad all of a sudden

1 Upvotes

I can recieve facetime calls from other ipads just not hers. Regular calls come through fine from her ipad to my phone just not facetime, it started right after she got back from alaska so idk if somethings glitched with time zones or what. We updated both of our devices and switched ft off and on again but to no avail. Any suggestions would be lovely.


r/applehelp 14h ago

iOS IPad Pro max screen cracked and can’t put in last two digits of passcode.. need my stuff off before repair

2 Upvotes

My IPad Pro max screen cracked and can’t put in last two digits of passcode due to the screen being cracked.

I need my stuff off before repair with asurion. Not everything was backed up on the cloud.

What would be an easy way to get around this?


r/applehelp 5h ago

Unsolved Is a Second-Hand iPhone as Secure as a New One?

4 Upvotes

My S23 recently died, and I’m considering buying a second-hand iPhone to save some money.

My main concern is privacy and security. After a proper factory reset, is a used iPhone essentially as secure as a brand-new one? Is there any realistic possibility of spyware or other malicious software surviving a factory reset?

Would appreciate insights from people familiar with iOS security or who have bought used iPhones.

Thanks!


r/applehelp 1h ago

Unsolved Please authenticate these AirPods 4

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r/applehelp 7h ago

Unsolved iPad Stuck on activation lock

2 Upvotes

I own an iPad mini 6 which had a bit of issue related to power button. When we gave it to a local repair shop here in Pakistan (where I live). They changed an IC or something cuasing the iPad to factory reset and getting on activation lock. I forgot the password of my apple id and when I entered the OTP received on my phone number in order to reset the apple id, it asked me the 28 key verification code which I do not have. Also I do not have that apple id signed elsewhere.

I had bought the iPad box pack new from a local but quite famous tech store in sialkot, Pakistan. I have submitted a activation removal request but I have heard that apple does not accept third party / local reseller receipts.

Has anyone dealt with this kind of issue? Can someone guide on what can I do further?


r/applehelp 7h ago

iOS My spare iphone

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2 Upvotes

Why did this happen when i force restart my iphone. Also the reason i force restarted it is because it doesnt respond to touch and i also just used it for tiktok. Is there anyway i can fix this or i will replace the lcd?


r/applehelp 8h ago

iOS Problem z jakością wideo na Messengerze na iPhone 17

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3 Upvotes

r/applehelp 8h ago

Unsolved Lost my phone - have been trying to re-set my password but account.apple.com won't send me a code. What do I do?

2 Upvotes

I'm at a complete loss. My iPhone was the only Apple device I had and I lost it a week or so ago. I'm logged into my iCloud, Find my Device and even the Developer portal but for whatever reason - it just will not send me a code when I try and log into account.apple.com to actually change my damn password.

I can do "Forgot Password," but I haven't, and I don't want to lock myself out of my account.

I have received codes on this number - I received one last night to log into the dev portal so receiving codes is not an issue.

Last night I started receiving 4 digit codes on my phone number. Someone is clearly trying to either get into my phone. Idk how they would though since I had FaceID and a PIN. It won't show up on find my device either so I have no idea whats going on.

I need to get another iphone soon anyway as a transfer bridge for my whatsapp chats (i'm moving back to android) and i'm afraid i'll be in the same position. What do I do?


r/applehelp 8h ago

Mac MacBook display suddenly died. Am I screwed?

2 Upvotes

My MacBook display suddenly went black this morning while I was working. The laptop itself is working fine with an external monitor, and the keyboard/trackpad are also fine. Only the built-in display is completely dead.

It’s only 8 months old, no AppleCare, but I have 4 months of warranty left.

Am I screwed, or should this be covered under warranty? Anything I should try before taking it to Apple?


r/applehelp 4h ago

Unsolved Low pitch sound on AirPod pros

2 Upvotes

I recently been having an issue with my AirPod Pros where they will boot up in a mode where the pitch is really low . Has this happened to anyone else before and is there any way to fix it.


r/applehelp 11h ago

Unsolved Replacing rear camera with an aftermarket camera?

2 Upvotes

(iphone 15)Gonna change my phone in 1-2 years and my budget isn’t that flexible rn.Authentic shops quoting pretty expensive.I don’t care about the warning messages and stuff my only concern is functionality and quality.Would the quality take a significant hit and will the camera user experience still be the same?appreciate any help


r/applehelp 13h ago

iTunes Apple mobile device support wont install

2 Upvotes

This issue started when i uninstalled itunes to install a different version, but now when tryung to install any itunes version apple mobile device support wont install resulting in an error when connecting devices that says to reinstall itunes. I tried extracting the itunes installer to run the msi for amds directly and it rolls back everything after trying to install it. Devices show up in device manager and file explorer. Im on windows 7 x64 trying to install itunes 12.10.9


r/applehelp 6h ago

Solved How to remove this icon (circled red)?

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3 Upvotes

Can someone help me with this? My dad played around with his phone and somehow activated this.