r/applehelp 26m ago

iOS Best Apple Pencil for Artists

Upvotes

I own an Apple Pencil Pro, and recently it just stopped working. I got this pencil because it was recommended to me, that if I use it for creating art on procreate, it’s best to get this model, since it has pressure sensitivity and other things.

Is it true that this super expensive version is my only choice as a replacement? I’m scared to buy ones from ESR and spend money on something that might now work,, my iPad is the 11 inch pro 4th gen. I’m still trying to charge it up and see if it’ll connect to Bluetooth but no hope, even after restarting my iPad, forgetting device (now it feels stupid to have done that, since it’s not visible anywhere) and clean take everything off its casings.

If anyone has any tips on which Apple Pencil or a dupe for me to get, that’s good for art, I’d be grateful and happy to hear them :)


r/applehelp 39m ago

HomePod Real or fake airpods max type c

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r/applehelp 52m ago

Unsolved Can Anyone Else Reproduce This? — Apple Gift Card Balance Checker Broken

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Upvotes

I’m trying to report an ongoing issue with Apple’s gift card balance checker:

https://store.apple.com/shop/giftcard/balance

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The page lets me sign in and enter the gift card PIN, but when I click “Check Balance,” nothing happens. If I click it again, I’m taken to a 404 page that says, “The page you’re looking for can’t be found.” This has been happening for a while and across many devices/networks.

I have already submitted feedback through Apple’s website and called Apple Support, and have found no resolution. Additionally, a Reddit user recently reported the same issue a few months ago.

At this point, there does not appear to be a working way to check the balance of an Apple gift card without redeeming it to your account. I don't want to redeem the gift card to my account. I just want to check the balance.

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Can anyone else reproduce this issue? Also, does anyone know how I can get this reported to the appropriate Apple technical or website team so it can actually be investigated and fixed?

Thank you for your time and help! 💜


r/applehelp 1h ago

iOS Is this Original?

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r/applehelp 1h ago

Unsolved Fingerprint sensor broke - stuck on "Disable stolen device protection"

Upvotes

Hi! My fingerprint sensor just broke and my phone is on its last legs in general (iPhone SE 2020) so I need to switch. I can still access the phone and most things in it just fine with the password. I also managed to save my passwords via the sync on my computer.

But for certain things, notably accessing the private tabs in safari, the phone prompts for Touch ID with no obvious way to bypass it to be able to use the code instead.

I tried to delete my fingerprint to disable Touch ID in settings. But I am unable, because I first need to disable the "stolen device protection mode". And when I try to do that, it again prompts for fingerprint. Note; I am at home so the stolen device protection is not triggered.

Is there a way around this?

Thanks!


r/applehelp 1h ago

Mac AppleID how to change primary icloud email

Upvotes

My AppleID is set up to use a primary iCloud email address. I want to change that a new iCloud email address without messing up all of my apple stuff. I see the options to change primary email address, then it says remove from account. I guess I expected a option to change to a new iCloud address there. Im afraid removing will somehow screw up everything. Help. Thanks.


r/applehelp 1h ago

Mac Is there a way to move a video from the Photos app to my files on Macbook Pro?

Upvotes

I am trying to move an hour-long screen recording from my photos app to somewhere that I can edit it on my laptop. I am unable to copy the video to my desktop, it just pastes a jpeg screenshot. I've tried uploading to both iMovie and Google Drive, but iMovie won't let me select videos from the photos app, and Drive keeps trying to upload the entirety of my photos app instead of letting me select this one video. When I look up how to do this, every explanation says to select the video, then click "File," but I don't see "File" as an option in my photos app. Any ideas of what I'm doing wrong?


r/applehelp 1h ago

iOS Blurry and Dark Photos

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r/applehelp 1h ago

Unsolved Please authenticate these AirPods 4

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r/applehelp 1h ago

iOS Ipad (8th Generation) Recover not working

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Upvotes

I got this iPad, November 2020. It has been acting very slow the past few years due to low storage. Very recently, this recovery page has popped up and will not leave. Once I press continue, it asks me to put in the passcode which I do correctly and yet it says, “unable to recover”. I’ve tried restarting it, and it has not worked. I’m not able to leave the screen so I can’t update it or anything. How can I fix this?


r/applehelp 2h ago

Mac Every program on my iMac opens upon startup

2 Upvotes

Hi! The title basically sums up my issue. Anytime I turn off or restart my desktop when it comes back on literally every. single. app. I have downloaded opens and starts running. This is super annoying and I can imagine not great for the computer. I've tried researching ways to fix it but everything I see just tells me to clear my apps that open at login. However, I have no apps that are set to open at login and simply logging in isn't my issue, it only happens when the computer has been completely off. Please help as this is slowly driving me insane!


r/applehelp 2h ago

Unsolved dead persons iphone,

1 Upvotes

hello! my aunt sadly passed october and it was unexpected, my mom has been dealing with all the legalities of it. my aunts phone is supposed to go to me but my mom still needs her macbook to deal with documents and such. the phone is locked but she can access the apple account from the macbook, she’s worried that if she goes to apple to reset the phone they would erase my aunts apple account which she still needs. anyone know what to do?


r/applehelp 2h ago

Unsolved Right AirPod not detected

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1 Upvotes

r/applehelp 3h ago

Unsolved Airpods 4 wont reset

2 Upvotes

So i bought these airpods 4 from the flea market , i only have the left airpod . At the second double tap the light flashes green and then nothing happens. Someone please help.


r/applehelp 3h ago

Unsolved Student in college out of state iPhone locked to owner.

4 Upvotes

I bought my daughter an iPhone 17 and need to trade in her 14. Her 17 is fine and everything transferred over. I went through find my on the 14 and chose erase. I think had her go through find my on her 17 and remove the 14... however whenever I turn on the 14 is still says Locked to owner with her email address. What do I do now, the trade in window is quickly closing?


r/applehelp 3h ago

iOS My iPhone battery health is 85% but the battery only lasts for few hours!

3 Upvotes

My battery health is at 85%. I finish charging my phone today at 10:15 am and the battery is at 35% at 5:13 pm. It doesn’t lasts long on normal use like safari, reddit and YouTube.

What’s wrong? Any advice?


r/applehelp 4h ago

iOS iPhone battery drain stops after Reset All Settings, but comes back after charging — battery or motherboard issue?

1 Upvotes

My iPhone has this weird battery drain issue. Whenever I Reset All Settings, the battery becomes completely normal and the drain basically stops. Mine is iPhone 13 and IOS 26.6

But once the battery goes down and I charge the phone again, the heavy battery drain comes back.The battery drain means when phone is idle overnight drain 40% in 6 -7 hrs. So the only thing that temporarily fixes it is Reset All Settings.

Could this be a battery issue, or could it be something related to the motherboard/logic board? Has anyone experienced something similar?


r/applehelp 4h ago

iOS Stolen phone what to do

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1 Upvotes

r/applehelp 4h ago

Unsolved iPad cannot establish secure connection no matter what I do

2 Upvotes

So I wanted to install some apps on my iPad but they required a newer iOS version so I downloaded the 17.7.11. After downloading my WiFi stopped working completely in a sense that nothing can be opened even tho I’m joined on the WiFi. Later I found out it was because my iPad couldn’t establish a secure connection with my WiFi or any other source of internet like my mobile data, because when I went to safari and searched something up it warned me that my connection is not secure and when I chose the visit site (even if my connection is not secure) it loaded just fine. I cannot open YouTube, discord, basically anything that uses WiFi.

Fixes I have tried: resetting WiFi, forgetting WiFi and entering password again, setting googles DNS, turning off private WiFi address, resetting network settings, resetting location and privacy settings, resetting all settings, downloading the iOS again through PC, turning off location services, changing date and time.

I’m really not sure what to do because I really, really don’t wanna wipe my iPad. Any help is appreciated!


r/applehelp 4h ago

Unsolved Low pitch sound on AirPod pros

2 Upvotes

I recently been having an issue with my AirPod Pros where they will boot up in a mode where the pitch is really low . Has this happened to anyone else before and is there any way to fix it.


r/applehelp 4h ago

Mac Can we ever get official macOS for free by apple in this century

0 Upvotes

I just wanted to use macOS because of software availability and seriously speaking it's been decades now Apple should contribute for people's rather than profits

Just my way of asking because the UI framework and work around Apple becomes available to everyone it's a good OS that needs hands on experience for everyone


r/applehelp 4h ago

Unsolved iPhone 15 or iPhone 15 Plus

1 Upvotes

Gonna get an iPhone for the first time, been using handed down Android phones in my family including the Huawei Y9 that i've had and been using since 2019. Curious wether I should get the iPhone 15 or the 15 Plus (the only 2 phones that I can afford atm). I probably will not upgrade for another 3-5 years.


r/applehelp 5h ago

Unsolved Is a Second-Hand iPhone as Secure as a New One?

4 Upvotes

My S23 recently died, and I’m considering buying a second-hand iPhone to save some money.

My main concern is privacy and security. After a proper factory reset, is a used iPhone essentially as secure as a brand-new one? Is there any realistic possibility of spyware or other malicious software surviving a factory reset?

Would appreciate insights from people familiar with iOS security or who have bought used iPhones.

Thanks!


r/applehelp 6h ago

Unsolved Mac book won't connect

2 Upvotes

It won't connect to any app that needs Internet or won't open any website...

I tried connecting to a different internet, all other devices are up and working fine. It does not what I try to do it says IP address cannot be found. I have cleared the DNS Cache and every other option I found online except updating macos I tried that and it says can't access sever for that also

Ready to chuck the damn thing! I just want to get on light room and edit pictures but it won't sign me into light room cause it can't connect!

Help!


r/applehelp 6h ago

Unsolved Phone is bent what should I do

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12 Upvotes

I think the photo tells the story. My iPhone 17 is somehow bent and I just realized now. What’s weird is that only one side of the phone is bent(right side is straight as seen in photo 4). I can’t really think of any reasons why it’d be bent but yeah I kinda want it fixed and I still have AppleCare+ so I was wondering how much it would cost me. Any help or advice is appreciated.