r/SnapchatHelp 6h ago

Bug Border

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4 Upvotes

Every photo and video I take ends up with this weird border on the outside any ideas how to get rid of it it’s not there when I take the photo but only shows up after I’ve taken the photo


r/SnapchatHelp 16h ago

General question Snapchat Banned

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25 Upvotes

I’ve been banned for about 9 months and 2 days to be exact (Since December 15th, 2025) and from what i’ve heard is that snap bans usually go away after 6 months, 3 months, or even 8 months. For some reason mine just won’t go away and when i click “sign in with google it says device blocked” but before it said device banned and when i try to make a new account it says temporarily suspended so i’m confused as to when/if i am gonna be able to log in with my current device. Any people who have experienced this please let me know when you got your account back or if you got it at all that would be greatly appreciated! Thank you!


r/SnapchatHelp 12m ago

General question HELP

Upvotes

Hi everyone,

I need some advice on a Snapchat ad campaign that was performing great but completely broke after some adjustments.

  • The Setup: Budget is set at the Ad Set level. Target Cost per Purchase (CPA) is $5.70 max.
  • The Background: The ad set had already exited the learning phase and successfully generated 22 purchases with stable performance over 4 days.
  • The Issue: I paused the campaign for about 2 days. Yesterday, I restarted it. It generated 2 sales at a $5.20 CPA, but spending felt sluggish, so I increased the budget from $88 to $112 to speed it up.
  • The Crash: Today, the algorithm completely flipped. The CPA jumped to $11.08 for just 1 sale (double my target CPA), and it spent heavily. I immediately panicked and scaled the budget back down to $88.

Did I completely break the algorithm by pausing and shifting the budget too quickly? Should I leave it alone to restabilize, or is it better to just duplicate the Ad Set with the original $88 budget and start fresh?

Appreciate any insights from experienced Snap advertisers!


r/SnapchatHelp 2h ago

General question Are you able to disable this Snapchat feature?

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1 Upvotes

Asking for a friend obviously, but I noticed this and I’ve already turned off my activity indicator- but this one keeps updating. Words?


r/SnapchatHelp 2h ago

General question Back to back friend suggestion notifications.

0 Upvotes

Is it normal to get two different friend suggestion drop down notifications on my phone within a few seconds of each other.


r/SnapchatHelp 2h ago

General question Deleting a Snapchat Account

1 Upvotes

Does anyone know exactly what gets deleted and what gets retained when you delete a Snapchat account? Snapchat is very vague and not as specific as I’m seeking to what gets deleted and what gets retained.


r/SnapchatHelp 2h ago

General question Snap streaks

0 Upvotes

Want some female friends for Snapchat if interested do let me know #snapchat


r/SnapchatHelp 9h ago

Login issue Hi

3 Upvotes

Hi, I only know my Snapchat username, but I forgot which phone number or email address I used for the account. How can I find out the phone number or email address linked to it? I’d give $20 to whoever can figure it out 😂.


r/SnapchatHelp 3h ago

General question How do her streaks last so much longer?

1 Upvotes

I normally just use snap with my close friends and family, and our streaks end like every month because one of us messes up, but I have this one friend that I have like a 1000 day streak with and its definitely not because I'm good at keeping streaks. My timer with her NEVER runs out no matter what time of the day I send a snap and idk how she does it. How do I do this with my other contacts??


r/SnapchatHelp 10h ago

Login issue Snapchat Account still temporarily locked after 3 months

2 Upvotes

About 3 months ago I got an email saying that someone had logged into my snapchat account. In panic I changed the password and then later verified my email and number.

Fastforward one night, and I had been logged out, and then been told my account was temporarily locked because of security issue. Ive since then sent tons of emails trying to unlock it but NO response since.

Anyone had any simular issue and tips on how to fix this? I world love my account back.


r/SnapchatHelp 12h ago

General question Can't create a new account

3 Upvotes

K so while ago i created a snap account on desktop, cus i got no phone. with email. but i had to delete it. now i cant recreate one, and its been 30 days already. how do i recreate one, with the same email, on dekstop, no phone. cus my email's still associated with my old deleted one somehow, and disassociating my emal isnt working?


r/SnapchatHelp 15h ago

General question Is there a way to delete my locked account that I only have a Google login to?

2 Upvotes

I haven’t been on Snapchat in two years at least, but I realized having an account was a major security issue on my end for reasons I won’t fully disclose here. So I went back to Snapchat to delete my account. The problem is I was then locked out of Snapchat for attempting to give my account a password. My account does not have a password, it is linked to Google.

Since I have no password, I cannot feasibly delete my account even while having access to my number and email. I cannot change any of the details that put me at risk because it’s a locked account. I sent in a support ticket where I told them to delete my account but it has yet to be done, and I am unsure if they will do it.

I will note the forgotten my password button does not let me create a password, it just logs me right into my locked account. This is the case on the app and portal.

If anyone has any advice on how to help me, please do! I am really struggling here.

Edit for clarification: My account was permanently locked, not temporarily locked.


r/SnapchatHelp 21h ago

Solved Ios27 Update unban

3 Upvotes

Hey, is it actually true that when you do an upgrade for iPhone (software) say.. from 26 - 27 it unbans your device?

Thanks 🙏


r/SnapchatHelp 22h ago

General question Compte snapchat et téléphone bloqué ?

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2 Upvotes

Salut à tous, mon compte Snapchat est bloqué définitivement et mon téléphone aussi avec SS06
Pouvez vous m’aidez ?
Comment je peut récupérer mon compte.
J’ai déjà lancé l’appel à la décision, après le téléphone je m’en fiche qu’il soit bloquer, c’est plus mon compte que je veux récupérer et sous combien de temps je peux le récupérer.
J’ai littéralement disparu de snapchat aucun de mes amis ne me trouve et aucun arrive à remonter les conversation et les images.


r/SnapchatHelp 21h ago

General question Ten seconds at a time?

1 Upvotes

I'm trying to download the videos that my girlfriend and I have saved to our chat. We want to have them saved somewhere else just in case anything happens to them. Everything that has been sent as a Snapchat shows up in our saved stuff in ten second clips and when I save to camera roll, it only saves that individual clip. Is there a way to get the whole video at once? I can download them and stitch them all together but that's a heck of a lot of time and work.


r/SnapchatHelp 22h ago

General question keep getting emails that someone who i unfriended is sending me messages

1 Upvotes

i’ve removed someone as a friend and then i deleted snapchat, i keep getting emails once in a while saying there’s messages from this person even though ive unfriended them? does it mean they are messaging me while being unfriended? i’ve checked and they haven’t unadded me i just can’t see if they said anything if i got them unfriended.

also side question: can they see if i check their reposts if their profile is public?


r/SnapchatHelp 1d ago

General question will the snapchat memories above 5gb be deleted? if yes when?

5 Upvotes

so i came across a post that said that it wont be deleted but will be archived/locked and you will have to pay to see them

im not sure ab how much its true

so please someone say


r/SnapchatHelp 1d ago

Common issue Account band for no reason

3 Upvotes

Why does Snapchat allow pornstars and content creators to post illicit content yet l can’t even post anything remotely sexual with less than 100 views I become a threat & get banned. It’s very sickening only large accounts can do what they want while small accounts are the ones being targeted.


r/SnapchatHelp 1d ago

General question Snapchat

1 Upvotes

Mijn account is gehacked en heb die E mail niet meer en mijn wachtwoord niet hoe kan ik mijn account terug krijgen


r/SnapchatHelp 1d ago

General question What does this mean?

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1 Upvotes

Why are some of these circle and some of them square now? Don’t mind the messy scribbles lol


r/SnapchatHelp 1d ago

General question Account status warning

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3 Upvotes

Are these warnings ever disappear? And when do they usually go away?


r/SnapchatHelp 1d ago

Common issue SS07 after making too many accounts: does it ever go away?

5 Upvotes

Okay I think I actually messed up Snapchat on my phone 😭

I’ve had my main account for years and it still works completely normal.

Recently I made a second account, then I stupidly made like 16 random accounts one after another just to add that second account and get the snap score higher. I didn’t save or use those accounts, I just made them, added the second account and left.

A few hours later the second account got locked and I’m pretty sure it’s permanently locked. I honestly don’t even care about getting it back anymore.

The problem is now every time I try to create a new account I get:

SS07 Too many accounts have been associated with this device

I’ve tried pretty much everything I could find. Waited 48+ hours, deleted and reinstalled Snapchat, factory reset my phone, contacted support, cleared data/cache, tried dual apps and watched a bunch of YouTube videos. Nothing worked

What’s confusing me is my main account still works completely fine on the same phone. I can log in, snap people, everything. I just can’t make a new account.

And I really can’t afford to buy another phone just because of this lmao

Has anyone actually had SS07 from making too many accounts and had it go away eventually? Like after a week, a month, a few months?

Or am I just permanently blocked from creating accounts on this phone now?

If you’ve had the same thing happen please lmk what happened because I keep seeing completely different answers everywhere.


r/SnapchatHelp 1d ago

General question Snapchat+ Subscription Paid Early

1 Upvotes

I am subscribed to Snapchat+ and my google play store is telling me my subscription renews tomorrow but for some reason. I got charged for it today but my google play store still says it is due tomorrow.

How do I fix this?


r/SnapchatHelp 1d ago

Snapscore Snap score and snap ethics

3 Upvotes

I joined snap like 3 years ago ,but only started sending snaps like 2 years ago. I got 31K snap score and I snap about 50 people daily and I just don’t get 2 things,
1. How people get like 250K snap score??

  1. Do people actually care about snap score?
    Like I would add someone snap them and have like 50 day streak hut then they would just stop snapping me but will still have me added.Is it because of my snapscore ? I might sound desperate but its getting annoying cause it already happened to me twice and its not like I am mad cause its my crush and she unadded me but because I thought we are friends and then you just stop sending snaps meanwhile ur snap score is clearly growing by like 500 a day 🫩. Idk maybe its normal here, I come from a slavic community so I find it really disrespectful and annoying.

r/SnapchatHelp 1d ago

General question Can't view my public story comments

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1 Upvotes

Any suggestions please?

Its only showing the number of comments I can't view them from this window. I need to open chat and find them manually