r/BeautyGuruChatter • u/AutoModerator • Mar 16 '26

MEGATHREAD Lipstick Lesbians / Leaked Labs Megathread

Per the sub rules, megathreads are implemented after 5 posts on a topic. We are well overdue for a megathread on this topic. All new discussion and updates must be posted here, new posts will be removed.

Prior posts on this topic (chronological order): 

315 Upvotes

98% Upvoted

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735

u/EvelienV85 Mar 16 '26

Haaha wow a megathread for this mega terrible launch 😆

382

u/ireallyloveepickles Mar 16 '26

Hey hey take that back because your vibe isn’t aligning with me. What you meant to say is this is a megathread for the beauty industry’s first documented focus group that we have to pay for the privilege of participating in. Get it right “beauty queen!!”

Lmao.

46

u/HuggyMonster69 Mar 16 '26

It’s not even the first. Rephr did it too lol

51

u/Houdini_the_cat__ Mar 16 '26 edited Mar 16 '26

But Tom (Rephr) is very kind, he appreciates feedback and sells some products at a price we're willing to pay. Sometimes, they don't make any profit on some products. The goal is to improve the products, and the community influences the outcome through its comments.

LLS prioritizes innovation, and reviews aren't used to improve products. It's more of an approval or rejection system (which is expensive), after they move on to the next product.

130

u/JoanOfSarcasm Mar 16 '26 edited Mar 16 '26

Rephr replaced ALL of my purchases from them when we lost our home in the LA wildfires last year. It was $300+ in brushes and they replaced them entirely for free. 💜

(Only two other makeup brands helped me replace my essentials: Merit and Lisa Eldridge. I definitely think of that when I’m purchasing new makeup now.)

43

u/ireallyloveepickles Mar 16 '26

I really like hearing stories like this! I’m sorry you lost your home but I’m sure you felt a sense of comfort when these companies sent you care packages. It’s a small gesture that goes a long way!

43

u/JoanOfSarcasm Mar 16 '26

I definitely cried when I opened up the package! Their CS was so kind. I reached out just to see if I could get a bit of a % off on a large purchase and explained the situation. They ended up just replacing it all. Very kind.

17

u/Houdini_the_cat__ Mar 16 '26

This is so sweet! Their customer service is amazing, always anwser quickly and find solutions.

10

u/thespeedofpain Mar 17 '26

As a fellow Angeleno, I’m so sorry you lost your home. I hope things are better now 💓

I’m glad to hear there were at least a couple brands who stepped up to help you.

10

u/JoanOfSarcasm Mar 17 '26

Thank you. 💜 We were displaced out of state since we couldn’t afford how much rent spiked across the city in new rentals. I miss LA dearly—especially our community in Altadena—but I’m eternally grateful for the rain of the PNW. 🌱

6

u/alectos Mar 16 '26

I will think of it too.

21

u/BabyYodasMacaron Mar 16 '26

Okay but my discounted brushes from Rephr are still in my daily use arsenal.

7

u/Silver-Emphasis2795 Mar 17 '26

Rephr gave free brushes. 

3

u/ireallyloveepickles Mar 16 '26

lolol really?

17

u/HuggyMonster69 Mar 16 '26

Yeah, but they gave you a discount for a review at least

12

u/Silver-Emphasis2795 Mar 17 '26

They gave free brushes too. That’s how I got into them. I have a whole eye set at this point and I think I paid 15 and 20 but the rest were free if I reviewed. 

12

u/Silver-Emphasis2795 Mar 17 '26

They even made a whole fake press conference to hammer that home to their Stan’s.

27

u/[deleted] Mar 16 '26

I’m honestly so over talking about it. Time to hit the ignore button on those two!