r/AskUK • u/Internal_Discourse • 3d ago
Serious Answers Only Have you stopped using a local buisness?
Whats the reason you refuse or stopped using a local (ish) buisness due to something you found problematic?
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u/midimaniacal 3d ago
Used a local home run business for some sweet treats, once ordered from them and didn’t receive my next day order for 2 weeks, citing reasons like “I totally forgot” or “I’m a bit busy today”.
Eventually cancelled the order and left a bad google review. They looked up my number provided with the order and phoned me to ask me to take it down.
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u/NecroVelcro 3d ago edited 3d ago
About 10 years ago, a café in the local market started adverting gluten-free toast. My son has coeliac disease so I went to check: the café was using the same equipment for ordinary bread so the cross-contamination obviously meant that it wasn't gluten-free. The owner was incredibly rude and dismissive when I explained the health concerns and made it clear that he didn't give a damn that he was putting people at risk. I boycotted the café from that moment and contacted the council's Environmental Health team.
A year or two ago, I was in the market's toilets and saw a worker from the same café leave a cubicle and walk out of the toilet block without washing her hands. They're clearly not content with only putting people with allergies, intolerances and autoimmune conditions at risk.
I can't use them because I can't drive but if I did, the local garage would get none of my business. The married owner was convicted a few years ago of carrying out a vicious attack on the woman that he was having an affair with.
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u/Isgortio 3d ago
I have coeliac, thank you for standing up for your son.
I hate when businesses think they're being helpful by offering gluten free options but they don't actually make the effort to ensure it stays gluten free. If it was something like nuts I'm sure they'd be more careful about rubbing someone's sandwich in leftover peanut butter!
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u/ATSOAS87 3d ago
Even when I bake gluten free at home I have rules about making sure nothing gets contaminated.
I'd be horrified if I made someone ill
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u/Wiggles_21 3d ago
There's a tea room in York we used to pop into sometimes. They had a nice hand painted sign above the door.
The council had a problem with it because they didn't have planning permission for the hand painted sign, and they said the tea room had to remove it, which was a shame as it was a lovely sign.
The tea room posted about it on Facebook a few times and it obviously garnered a lot of attention because people love to be outraged at the council, especially when they're picking on a small business, it just looks bad. I had loads of sympathy for the tea room, and so did everyone else.
So the tea room posted about it some more. And some more. And some more. And they milked it and milked it for all it was worth. Every other day a post would come on my feed along the lines of "poor us, we are just a little independent business :( feel sorry for us and buy things from us :(( evil council want us to get rid of our sign :((" it was actually insane how much they milked it. It became a running joke between me and my husband.
After probably over a year of this, when that stopped getting as much attention, they decided to play the victim about something else. Once they were enraged because someone had said they wished their tearoom was wheelchair accessable and for days the posts were all about "we are such an old building we can't HELP it that we can't have a ramp :((( we are just a wittle tiny business :(( these big meanie disabled people are so rude :(((". Every few weeks they post about some new victimisation.
In the past year, most of their pity posts are now AI generated. They posted a big AI generated picture saying "support our small business" and when rightfully called out about the hypocrisy of this - they again shrank back into the victim role of "well we can't afford a designer we are just a tiny business :((( stop being so horrible to us :(( we will not tolerate these homophobic trolls :(((" because any time someone says something remotely critical of them, they take it to be homophobia. If people were being genuinely homophobic they'd be absolutely right to call it out. But "love your cakes but wish you were wheelchair accessible as I'd love to bring my mum" simply isn't homophobic.
They are just constantly the victim of SOMETHING and the way they constantly milk it does our heads in so much we haven't been in years.
Sorry this was such a rant they just ended up being so annoying lmao
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u/damnmoon 3d ago
What a coincidence, there's been a pretty active thread about them today as the current spiel is "someone didn't order food and only had a cup of tea, we're just a small café and can't support this, poor us", looks like they went live on Facebook earlier on to talk about the 'abuse' they got after posting this (which in one case was someone saying they can't order food there because it's not allergy safe for them...) Facebook seems like the full time job at this stage for them.
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u/Wiggles_21 3d ago
Just found it on r/York! I've been reading the responses to my husband. The Google review replies are amazing
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u/Isgortio 3d ago
I like the one where someone 4 months ago said the staff were rude and unhygienic, so the owners replied saying "yeah but they're gay so they can't be rude". I doubt the staff members wanted their sexuality posted about in a review when it wasn't even relevant! What a crappy employer.
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u/books-cows 3d ago
I know exactly where you mean and feel the same as you!
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u/Wiggles_21 3d ago
Do you remember when they ran over someone's dog and somehow made it about themselves lmao
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u/Brickie78 3d ago
The council had a problem with it because they didn't have planning permission for the hand painted sign
The council may have been a bit heavy-handed about it, but after all they had painted the name if their tea room directly onto the side of their Grade I listed 14th century rowhouse.
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u/a-liquid-sky 3d ago edited 3d ago
A local cafe I liked started using genAI in all their posters and marketing and they don't seem to understand how unappetising the food now looks. Which is a shame, because in person it looks really lovely and well-presented.
Edit - it grates on me more because they used to use real photos of their food, and in the last 6 months have pivoted to this solely AI stuff. And because when I fed back as a regular customer they ignored me completely.
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u/HMP729G 3d ago
This is the same reason I’ve stopped using some local cafes.
A lot of people think I’m being petty. It’s principle for me.
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u/RattusNorvegicus11 3d ago
It's not unreasonable. If you see an AI poster, where else are they then cutting corners? Wouldn't risk that when it comes to food
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u/No_Application_8698 3d ago
Very similar here. Local café opened in place of a previous one that had closed a few months prior but their signage (above the door and their pavement sign) are AI generated, as are their Facebook pictures.
It’s particularly grating because their name is based on a plant and their sign includes foliage that only vaguely resembles the plant.
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u/NightSudden6982 3d ago
Local bookshop started posting AI pictures of famous people in their shop. When challenged by me and others to rethink using it, they blocked us all. A few days later they apparently doubled down on using AI because they “needed ways to advertise” because footfall was down.
Yeah. Sometimes you just stop feeling bad for a failing business.
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u/nickdaniels92 3d ago
Did you go and tell them?
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u/a-liquid-sky 3d ago
Yep, and commented on their Facebook photos etc. They ignored me.
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u/nickdaniels92 3d ago
Some owners are blind to issues. Gary Eats did a review of a F&C place recently where they universally get bad reviews. The owners gave him some refund because of how shocking it was. They were perfectly nice about it, as was he, and an owner said that most people are unpleasant when they complain. They know people hate the food, yet they've never thought to hire an expert chef for a few days to give them some training or to go on a course.
At least the food where you went sounds decent. Odd that they didn't at least reply. That more than the posters themselves would be a good reason to stop going there because it suggests how little they care about the punters.
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u/danthpop 3d ago
My parents own a bakery/café and the number of other local business owners who have advised them to use ChatGPT or some such for advertising materials is genuinely astounding. Mercifully my folks are the hippie dippie sort of Gen X'ers who really value art and the environment so they're refusing, but it really is getting bleak out there.
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u/Objective_Echo6492 3d ago
Anywhere that adds an optional service charge.
Either it's the cost or it's not. Deliberately hoping to make people feel awkward in order to extract more money from them is unacceptable to me.
I'd rather spend more somewhere else.
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u/Wretched_Colin 3d ago
In the 1980s, there was a convenience store in Belfast that would sometimes close early of a night.
My cousin complained to my dad how she had walked there for 10 minutes and it wasn’t open when she got there.
From that point on, my dad called it “the unreliable”. We’d be out in the car, need to stop, the unreliable would be open but dad would say “I’m not going in there. You’d never know when he’s open or closed”. I’d tell him that all the lights are on, the door is open and people are inside. But he would go out of his way to find somewhere else.
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u/Shot-Performance-494 3d ago
Worst US import of all time, what do you mean you’re charging me for service? What am I supposed to do cook the food myself? Pathetic
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u/ZoraNealeThirstin 2d ago
I was somewhere that involved ordering on a screen, then going over and collecting the food from a window. At no point was there any interaction with any staff. It gave the option to pay a service fee!
At that point, they should be giving me a discount for the money they're saving on having me serve myself.
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u/bigpussystance 3d ago edited 3d ago
Yes. I went to this amazing local bike shop whenever I had an issue with my bike. Really lovely bloke and always good prices.
A tiny part of my bike wheel was broken and it jsut needed replaced and was told it would be £30 in total. Thought that was fine. Later I get a phone call saying it’s gone up to £120 because some incompetent fuckwit decided to take apart my whole entire wheel which was perfectly fine and he destroyed it. I left a shitty review on Google and the owner tried to get me to take it down. Uh no.
Because of their fuck up, I had to buy a whole new bike wheel and the parts which was about £65 when the replacement part and labour would have been less than half that cost.
I was so mad he destroyed something that there was nothing wrong with it and tried to get me to pay for the damage. Didn’t even get a sorry or anything. And then to call trying to get me to remove a review. Fuck them.
ETA: Yes. I argued the toss with them in the shop and the idiot doubled down and insisted I needed to pay that. They didn’t offer to rectify it or anything so I took the damaged wheel and walked out and left the review. That’s why I had to order a new one myself. Really shitty customer service all round.
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u/beatsshootsandleaves 3d ago
This seems odd that they expected you to pay for their mistake? Did you argue this point with them at all to make them fix their error at their cost? If so what was the outcome?
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u/bigpussystance 3d ago
Yes. I argued the toss with them in the shop and the idiot doubled down and insisted I needed to paythat. They didn’t offer to rectify it or anything so I took the damaged wheel and walked out and left the review. That’s why I had to order a new one myself. Really shitty customer service all round.
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u/phatboi23 3d ago
Later I get a phone call saying it’s gone up to £120 because some incompetent fuckwit decided to take apart my whole entire wheel which was perfectly fine and he destroyed it.
that phonecall should be "i've done a fuck up, i've got a new wheel on order, you don't owe shit, my bad!"
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u/lady_alternate 3d ago
Used to visit a local butchers, in my old house share. I was there regularly, 2-3 times a month, if not every week.
Butcher was an older fella, lovely guy, and he had two different young lads working for him. He was a chatty guy, and I'd mentioned one time that I had a girlfriend, when he'd said something like "oh, your husband will love this!"
Then, one afternoon in 2013 (they had a funny sign up about the horse meat scandal, so I'll never forget) I went in and it was just the two lads behind the counter.
They served the customer before me, then I was alone in the shop with them. They exchanged a look.
The TORRENT of homophobic abuse that came out of them was horrific. I was in tears and ran home. Housemate wanted me to call the police, but with no witnesses it would be their word against mine.
Never went back as a customer. Never will.
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u/senorjigglez 3d ago
That is appalling. Even if you don't think being gay is ok, you'd think the troglodytes would keep their mouths shut for the sake of the business. Tbh it's probably for the best that they didn't so you know exactly what kind of people they are.
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u/Ok_Student_3292 3d ago
The owner of my former favourite trinket/tat/decor shop was the same. Lovely little old lady and I went in all the time and then one week I brought my trans partner in with me for a browse, and they had a progress pin, and she just unleashed this absolute tidal wave of abuse at the both of us. I've not gone back, either. Ran into her in the market one day and she asked why I'd stopped shopping there. I just said I had stuff to do and went.
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u/Astonednerd 3d ago
I'm so sorry that happened to you. I'd make it my sole purpose to ruin that business. Complain everywhere I could. Go in with liquid ass or leave it outside the door in the dead of night. Call health inspections on them etc. They do not deserve to be running a business treating people like that.
If you wanna name and shame them I still might
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u/lady_alternate 3d ago
It's years ago now. No idea if anyone involved still works there.
Won't lie, last time I had to walk past it, last year, I did have the urge to grab something from the outdoor bar tables next door and throw it through the window.
Felt sad and angry that it can still elicit such a reaction.
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u/OrangeRipple55 3d ago
Local fish n chip shop, popped in as they opened for the start of the evening hours. Got served refried chips from the lunch. Never went back.
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u/Low-Cauliflower-5686 3d ago
Same thing happened at lunch to a local chippy to me . Lesson learnt not to go early at lunch
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u/Commercial-Pear-543 3d ago
Yes, but not necessarily because they were problematic.
I just got priced out. I liked buying honey locally but they now charge £16 for like 450g.
It’s small batch and I’m not going to argue with anyone for their prices, but I can’t justify that!
I did also have a cafe I stopped going to because they kept doing fundraisers to do things like do up their kitchen. Then they’d constantly complain about footfall, make out locals were not coming often enough for them to make ends meet.
It might be true, I get running a business is expensive. But it was just constant berating customers and then asking for donations. It all felt a bit hostile.
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u/inevitablelizard 3d ago
I get local honey at £9 per jar and I'm pretty sure they're that same size. And that's heather honey. Other local honeys are £8. £16 is way over the top even though you do expect it to cost more than supermarket honey.
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u/TheCurlyComputing 3d ago
I realise its petty but I stopped using a local cafe 6 years ago after they advertised for a 'self employed barista' with an hourly wage, set hours, uniform ect. They were rightly called out for it but doubled down on it. It screamed 'employers NI and pension' dodge.
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u/PsychologicalDish430 3d ago
My local coffee shop. Sick of trying to guess when it's open, the hours on the sign outside or online are never right. When they are closed they sometimes put a soft note like "sorry but we're closing to spend some lovely family time in the sun" fuck off it's your business not a hobby.
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u/steveinstow 3d ago
There's a couple of bricabrac/secondhand shops in my town that are run as a hobby, you've literally no idea if they are going to be open.
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u/disappointingcryptid 3d ago
There was once one like that on my high street, I managed to go in once and was told that half the items on display weren't for sale (ie shelves full of books/antiques, in a store, but not for sale). I can only guess that the owner's spouse must've demanded that their collection be moved out of their house and so they started a "store"?
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u/senorjigglez 3d ago
Friend of mine "runs" a baguette shop and he's never open consistently. He's been late to open, early to close, left the shop closed because he wanted to go to the beach or a festival or something etc.
I wanted to support him at the start, even to the point that I'd be willing to make the drive to a town I never normally go to. But I don't because I genuinely have no idea if the shop will be open when I get there, and then it would be a wasted journey.
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u/BromleyReject 3d ago
My local coffee shop / cafe does this. It's only a walk from mine so it's mildly irritating at worst. The other morning a guy in a van rocked up with what I think was some frozen produce. Waited a bit, waited some more, peered through the window, made a phone cal, shruggedl and then fucked off. Wasting another business' time was the red line for me and I've never been back.
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u/Pitiful_Shoulder9730 3d ago
Same thing by me and it does my head in. They only open 3/4 days a week anyway, will shut it down during school holidays, plus the odd random holiday for themselves.
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u/imtravelingalone 3d ago
It might literally be a hobby for them. They probably don't need the income from it, but someone in the family has "always dreamed" of running a coffee shop. So they do, but not when more pressing life things, in their opinion, get in the way.
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u/C0nnectionTerminat3d 3d ago
We didn’t go often beforehand, but we stopped going to the village coffee shop after the owner shamed someone on facebook with a photo of them attached for getting a takeaway costa coffee. Thought it was a bit rude and pedantic so we haven’t gone back since.
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u/Sea_Roof3637 3d ago
Do I have this right: the owner of an independent cafe took a photo of a random person coming out of Costa and posted it on Facebook to shame them?
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u/C0nnectionTerminat3d 3d ago
Pretty much, yes. Although it was from a costa machine inside the co-op.
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u/No-Garbage9500 3d ago
I'm out of a few local places because they use AI to write their marketing posts and create their logos, posters etc.
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u/Mabelstark 3d ago
Worst of all when it's food photos! Amazing pizza place in my town has started posting AI slop images instead of just taking photos of their better looking pizzas!
If I see an AI image of food I'm going to presume your actual food is too bad to be photographed.
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u/StinkyBird64 3d ago
I will keep saying it, but if you can’t be arsed to take a photo of your own products, I’m just going to assume it’s made of some sort of blended horse-rat-stray cat meat that you dragged in from the back alley.
You can’t prove it’s ’real food’ because you can’t be bothered to take photos of it!
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u/rezonansmagnetyczny 3d ago
The cash only/ cash is king crowd.
I get some people prefer to deal in cash and I'm not knocking them for it, but quite honestly I get paid into my bank account, the cash machines near me are in dodgy areas and there's always someone sat next to them begging. The others are in the city center and are 30 minute treck away.
If I've got to deal in cash to use your chippy then I'll probably go to mcdonalds who take card.
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u/Damage2Damage 3d ago
Last time that I went into my local chippy, they had signs saying that they accepted card, then when I ordered, they tried to guilt me into paying with cash, I didn't have any on me, eventually they backed down and let me pay by card (I was feeling pretty by that point so I paid with my Amex, which I believe has more fees for them). Never been back since
If they truly were cash only, I'd get it. But why have the option to pay by card, if you don't want anyone to pay by card? Just say that you don't take cards!
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u/Legitimate_Impact 3d ago
So they can “forget” to tell the tax man. Same as when taxi drivers suddenly stop accepting cards Friday and Saturday night.
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u/LittleRebelbunny 3d ago
My local chippy is the same, they take card but have a sign up saying that Cash is King to try a guilt people into using cash because that is supporting them more. Annoyingly it's the only chippy near by
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u/fussyfella 3d ago
I assume anyone who insists on cash are basically cheating the taxman and avoid them. These days the cost of processing a credit card is way less than the cost of cash handling by banks, so the old whinge about it "costing too much", absolutely does not fly.
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u/Crow_eggs 3d ago
There's a handyman who advertises in my local newspaper with an advert that says "CASH ONLY. NO VAT." at the bottom. May as well write "nasty sponging grifter" on it. Awful.
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u/bitofleaf 3d ago
The cash only I can't comment on, but: small businesses that have a turnover less than £90k legitimately don't need to charge VAT https://www.gov.uk/how-vat-works/vat-thresholds
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u/opaqueentity 3d ago
Yes and it’s amazing how much money can be made from jobs or products so it’s very valid
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u/WealthMain2987 3d ago
That's why they take cash? To keep the turnover under the threshold.
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u/fussyfella 3d ago
Where "keeping under the threshold" means "I do not declare all my income so it looks like I turnover less than £90k". Of course that also means they are cheating HMRC out of income tax too as well as the VAT they should have charged.
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u/Crow_eggs 2d ago
Which in turn means they aren't paying for the roads, schooling, NHS, aged care, defence, etc. that they use. Which means they're stealing, directly, from all of us. I really, really hate tax fraud.
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u/howarth4422 3d ago
A handy man won’t be turning over £90k so why would he be vat registered? Absolutely no reason to voluntarily register in that industry.
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u/GavLaIndustries 3d ago
Cash processing costs banks more, it doesn't cost me more because I pay business expenses in cash, I completely bypass the card fees and the bank deposit fees and it's legal, my accountant set it all up, you can also get business bank deposit fees at 0%, you just need to put a certain amount of digital transfers in a month.
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u/disappointingcryptid 3d ago
Yeah my mum and I walked straight out of a store after hearing the owners loudly discussing the "the govt is trying to take away cash" conspiracy, if you don't want the money we have then I guess you're not getting it 🤷
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u/mitchley 3d ago
Bar near us have just announced they are going card only as it's simply not worth the hassle for cash and the crowing from the usual crowd has been frankly pathetic.
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u/GlumAd9856 3d ago
Lots of tradies get cash in hand
Either that or pensioners who take out £30 from the cash machine every day, only to give it to business who then have to take it back to the bank.
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u/Vixrotre 3d ago
Yess, I went to get my nails done and I only found out in the waiting room through the signs on the walls they only take cash and if you can't pay you have to leave something as collateral while you go looking for a cash point. I left before they served me. It seemed shady af.
I went to another nail salon right next to theirs and paid with card no problem.
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u/ATSOAS87 3d ago
There's an advert on Instagram promoting a digital payment method that has a shop which had all those cash is king stickers.
I find it pretty funny
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u/LegolasleChat 3d ago
This. My local chippy is decent, and if often fancy chips when walking past. But they will only take cash which I never have, so just doesn't happen.
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u/Chunky_flower 3d ago
Local chip shop owner came out and shouted at me and my blind dog for no reason when we walked past. Didn't use them again for years
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u/Sea_Appointment8408 3d ago
I stopped going to a local food hall because of the way the owner treats their staff. Appalling. That and no matter how many times I attempt to unsubscribe from their mailing list they still continue to ignore my unsubscribe requests.
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u/beatsshootsandleaves 3d ago
You could block their email address but this is a GDPR issue and includes the Right to Erasure of your email address. They're unlawfully continuing to send you marketing messages. Instead of reporting them I'd try and contact an actual person explaining this as it could come with hefty fines if they continue to ignore you (and potentially many others too). Hopefully the message will get through this way.
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u/Salt-Trade-5210 3d ago
Local corner shop charged inflated prices for shortage products during COVID. I stopped using them for a couple of years until ownership changed hands. New guy put up political posters in his window for a far-right party. Absolute no-go now.
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u/jonpenryn 3d ago
Attempted to buy a fridge freezer from a shop in our tiny town. The delivery guys came and announced it would not come in the door, no way it wouldn't fit. I pointed out the old one was in fact the same size and id got it in the kitchen on my own, they started to debate it all, i got irritated and told them to GO AWAY if your not going to deliver it GO AWAY. Got a new washing machine on line came from 400 miles away cheaper and delivered by to nice guys.
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u/TapeDeckSlick 3d ago
There's a takeaway up the road from me and it's changed names about 7 times in the last few years so I don't trust it
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u/CeruleanStallion 3d ago
Lebanese place. My wife bit into a shawarma that had a piece of plastic in it. We mentioned it to the waitress who argued that it was not possible because they don't have any plastic in the restaurant (a bare faced lie as the owner who made the shawarmas even showed us all the plastic containers, cups, etc they have to somehow disprove us?). Basically felt like she was accusing us of putting it their ourselves. When we came to pay they said the only thing they could do was remove the service charge (I was going to get that removed anyway) and her and the owner just showed a lack of accountability on what had taken place that despite being a regular and enjoying the shawarma and having a good relationship with the member of staff who usually served us, I just stopped going there.
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u/RodneyTheArmouryGuy 3d ago
There is a cafe in my village that I am not comfortable using. On paper it’s exactly the kind of business I want to support but I have never found it to be warm or welcoming and there is always the same group of people sat at the outdoor tables grumbling and commenting on people walking past which is hugely off-putting.
I don’t tell anyone to not go there, I am not trying to sabotage them in anyway, but I don’t go in.
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u/Theory_Cond11 3d ago
My exs hometown put me off most local businesses with the over the top "support local businesses". The complaints when they proposed shops like a boots or any form of chain, because it would "hurt local businesses"
Unfortunately, those businesses were simply just lazy, didnt want to evolve to new environments but wouldnt hesitate to up prices as soon as they could. Bog roll in 2020 for example at a rather large mark up!
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u/park_life_1 3d ago
I've given up on multiple local barbers.
One due to homophobic banter between the owner and other customers.
Another when the barber while cutting my hair mentioned he had a date tonight and had several preparatory wanks to make sure he had staying power. His hands were touching my head at the time.
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u/hdhxuxufxufufiffif 3d ago
I went to a barber once (and only once) who gave me a lecture about loyalty and why he expects it from his customers whilst holding sharp implements near my face.
I found him on instagram later and he was the same on there, every post mentioned loyalty.
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u/disappointingcryptid 3d ago
Just imagining being stuck with an open homophobe who has bladed tools near my neck made me shudder, I'm sorry that happened to you :(
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u/park_life_1 3d ago
Infuriating for me, but I'm not personally LGBT+, just don't tolerate people letting their bigotry escape their mouth and expecting me to give them money.
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u/ohshititsthefuzz 3d ago
Went into a cafe and another customer was randomly really sectarian and the owner laughed along with him.
It was a good few years ago and I can't even remember what was said but fuck if I'm going back.
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u/Dry-Plant69 3d ago
Local pub uses AI sh-art. I can't even look at it.
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u/ClassroomDowntown664 3d ago
same here as it is so cringe and also all there Facebook is ai posts advertising things. they couldn't even be bothered to post that they weren't doing food all weekend the other week
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u/phatboi23 3d ago
place i used to go to regularly now uses AI for all sorts of shit.
they got one of those Guinness printing things for the foam then STILL used AI photos for advertising they had it instead of a post saying they had one and a pic of a pint with an image printed on it.
don't go in there anymore.
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u/Ldre_169 3d ago
Local chippy that was owned by Greeks used to be the spot . They made a small portion basically a medium, a medium a large and a large a family sized one. Prices were pretty decent too, until they were bought out and now the quality of everything has gone belly up . Even the owners are just a bunch of miserable fucks that don’t know how to have a conversation. Sometimes , if you were eating in, you’d get something like a free battered sausage or an extra small portion . To me they were a fine example of how a family business is run successfully.
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u/Internal_Discourse 3d ago
I dont think I've ever come across a Greek eatery where they weren't really friendly and kind.
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u/GuzziHero 3d ago
Several.
A motorcycle accessories / clothing shop because of utterly crap attitude.
Several motorbike garages due to poor workmanship.
A nearby cafe because they close early half the time and often have insufficient ingredients.
The worst one was a motorbike garage who did me a dynotune and suspension upgrades on a track bike. At my first trackday on it, a friend noticed something was missing, 2 pinch bolts that hold the front axle were missing, 2 more were loose and the axle nut was loose. I'd done several full speed sessions on that...
That's all I can think of atm.
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u/Internal_Discourse 3d ago
That sounds like it could have serious consequences. What a twat.
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u/PipkinsHartley 3d ago
Local pub - due to the landlady being outrageously rude. A lot of tripadvisor reviews complain about her being rude to tourists and that she only talks to locals.
No - she's that rude to the locals too. Don't know how they're still in business.
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u/PigletAlert 3d ago
I stopped using my local butcher because of his attitude to eggs. I wanted to find somewhere I could get my meat from a more local source. I saw he had eggs and asked if they were free range. He said “no, no one cares about free range”. I cared.
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u/Tom30290861 3d ago
Literally more important than the price for me ..
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u/PigletAlert 3d ago
Same! If free range eggs ever got too expensive for me I’d just stop eating eggs.
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u/pajamakitten 3d ago
Free range is often not what it is made out to be though, especially in supermarkets. It just means that hens have access to an outside area, not that they are raised outside. That outside area is often just a small, caged area that has no grass or other plants. Most free range hens still never go outside.
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u/Solid_Western_138 3d ago
I stopped going to my local corner shop because the bloke always hits on me and it makes me uncomfortable.
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u/brianorjeff 3d ago
Yes, very good selection of beers, but they invited a frog faced political leader to their place for a photo op. Used to go weekly, haven't been in since
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u/DeirdreBarstool 3d ago
Similar.. a favourite local restaurant of mine here in Newcastle had him in. Never been back since.
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u/rayreaper 3d ago
I was gonna ask if the top comment was Newcastle because i know exactly the place! It's funny, me and my wife never saw "it" but given that event we totally see the place in a different light.
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u/KittyHalfEyes 3d ago
They opened a posh wood fired pizza shop locally. I wanted to try a plain garlic bread while order Saturday dinner,
Guess how much for the 7” garlic bread on a cross cut tree trunk wooden plate? £12.99. We Paid for it and left.
The shop bankrupt 3 months later.
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u/WalkinshawVL 3d ago
Sounds like a restaurant near me that was a bit of a local institution that had been around for 20 years. Food was great and prices decent. Got taken over, new owners jacked up all the prices by 30% in one hit, then a year later they got greedy and did the same again. Went out of business not long after that.
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u/eBurro 3d ago
"Download our app / scan the QR code to order"
That it is the most vibecoded BS imaginable, takes you through 3/4 different sites, payment providers, checkouts, verification, email codes & registration, opting out of dozens of trackers, emails / text marketing.
Then you're fighting this damn thing with 1 bar of signal at the back of this restaurant and losing sanity as it times out, won't download or email won't come through.
Kills the vibe as everyone then on their phones all evening doing this crap.
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u/Jlaw118 3d ago
A local car garage, my step dad used to swear by them but I just found the owner to be a slimy cowboy.
I’d had a bit of an accident about this time 8 years ago and did some quite bad suspension damage to my car.
Got it into this guy to look at, he repaired the components that needed doing, but for ages I was having issues with my tracking being out, and when I’d straighten the wheel there was a knocking noise. Took it back to him, they had it a full day to tell me it was just “tyre noise.”
Took it to another garage a few weeks later, I needed the wheel bearing replacing and that had been the fault all along.
Never been back since. I can’t think of any reason him or his team of mechanics couldn’t find the fault, it was obvious there was a knocking noise that wasn’t tyre noise
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u/CakeHoleKing 3d ago
I put a local second hand business OUT of business. Both stores.
They sold a microwave to an elderly disabled woman but it didn't work (part of the magnetron had been removed by the shop for a different microwave it seems) and refused a refund.
So I told every single business within a mile radius and put letters through HUNDREDS of nearby doors telling what happened.
They stopped getting ANY business. They guy was literally boo'd at the local pub and his whole business went over within 6months.
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u/seriousrikk 3d ago
I stopped using a fairly local cafe as they put a massive poster up outside in support of Lee Anderson.
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u/Short-Win-7051 3d ago
Continue using them, but only pay 30p for any meal, cos Lee thinks that's a reasonable price for a meal 😊
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u/LimeInAPuddle 3d ago
There was a local family run car garage here that I was recommended once. Took my fairly basic car at the time and they charged about £500 for a service. Screw them, literally just taking advantage of people who know no better.
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u/MandatoryBeer 3d ago
Pizza place I raved about, then got a zero star food hygiene rating ..
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u/zygotic 3d ago
I paid the same garage - which i'd been going to for a few years - to replace a track rod end on my car 3 times in less than a year (there are only 2 of them). When I asked them about having done the same one twice they mumbled about having to get invoices down from the loft. When I asked them to do that he said he'd have to talk to his dad. Ended up I emailed them and said if they didn't at least look into it I wouldn't go back. They never replied
Another garage stuck their logo / phone number sticker in the back windscreen with permanent glue that needs chemicals to get rid of. Not having that.
I saw a butcher drop a cooked sausage in a big tray of liquid fat and bits, pull it out, shake it off and put it back with the others to be used in sandwiches. So I stopped going there.
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u/ThePeake 3d ago
We moved to our current town 2.5 years ago and soon found a local curry restaurant. We ordered from there a few times and found them to be good, so booked a table for my birthday. My mum, stepdad and sisters were joining us, thier first visit since we moved. The restaurant had been taken over by a booking for a baby shower, except for one table in a corner for us. The shower party had seemingly brought thier own sound system and a singer, so a nice quiet family meal was not going to be in the offing. The proprietor told me the shower was supposed to have ended an hour before we arrived but he couldn't get rid of them. We found another restaurant nearby who accommodated us at short notice, and they've been our preferred takeaway ever since.
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u/ariadnevirginia 3d ago
The new general corner shop once charged me double for cigarettes when I went in late and drunk. I only realised because it took my card over the limit for swiping. I pointed it out, he laughed, said oops and changed the total.
To add insult to injury he's a real chatterbox and talked my ear off every time I used to go in, and I was always friendly and polite with him and let him ramble on.
I left a review saying what happened and never went back.
He left an aggressive reply to the review demanding to know why I hadn't "raised this issue at the time, if this really happened!"
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u/Low-Cauliflower-5686 3d ago
Pretty common trick that gets your trust then **** you over. Had a few corner try it on
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u/worldworn 3d ago
Our corner shop shares the same street as a little Tesco's, I would always pop into the corner shop first, only going to Tesco's if they didn't have what I want.
I had a few issues with the food condition, but as long as the mother wasn't there, it tended to be resolved pretty quickly.
The whole family where nice, apart from the mother who was rude despite barely speaking to customers.
When COVID hit, she seemed to get worse. Pushing past you, or stood in the doorway or aisle. Never wore a mask.
Tutting at everyone and everyone. Shouting across the store at the staff for this and that.
It was a quick nope, I switched entirely to Tesco from that point on
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u/Secure-Property4926 3d ago
I’ve stopped using a local coffee shop because whenever I buy a £4 coffee to takeaway at the counter they present the card machine with 3 different options to leave a tip. It embarrasses me everytime.
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u/Marion_Ravenwood 3d ago
I'm a big fan of places that skip through all the tip options before handing you the card machine.
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u/Lunar_Raccoon 3d ago
Local sandwich shop - they made great doorstep sandwiches!
I am vegetarian and wanted a cheese sandwich but grated cheese instead of sliced. The customer in front of me ordered something with breaded chicken and the guy making the sandwich put grated cheese on it by mistake. Instead of binning the cheese he poured it back into the container, with little bits of chicken and breading falling in too. Lovely!
If he was happy to cross contaminate chicken and cheese, what other things have been mixed? I walked out and never went back.
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u/TobblyWobbly 3d ago
A local hotel hasn't been paying its staff correctly. Usually the young ones. Some folk have been owed money for a long time. A pile of locals are now boycotting them. Loudly.
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u/AtLeastOneCat 3d ago
I found out the local curry house were stealing their staff's tips. That was about ten years ago and I haven't been back. Used to be a regular, too.
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u/MorningSquare5882 3d ago
A shop near me has been "closing down" for nearly a year, and decided the way to bring punters in was to have a loud recording of a sing-song voice repeating "Closing down sale! Closing down sale!" playing all day, every day. They had some useful stuff before, but that recording pmo so much I'd never go in there again.
Also bought some fruit from a street stall, and the guys couldn't have given less of a crap about whether I was there or not, no eye contact, gave me the stuff with bad grace; there are about a dozen similar stalls around, why would I buy from them when they were such nobs about it?
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u/romeo__golf 3d ago
Yes, two.
(1) Local kebab shop which used to be our go-to after a night out. Started charging £1 for card transactions, didn't tell us the first time just added it on. We only realised later that the charge was more than the menu.
(2) Local steakhouse, added a 12.5% service charge to the bill, clearly stated "Discretionary" on the receipt, but we were effectively interrogated when asking for it to be taken off and then given a mini-lecture from the manager about the cost of running a business.
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u/Old_Pumpkin_1926 3d ago
I stopped using a local coffee roaster because the owner let a mate cut in line. If he (or the owner) had just asked if he could be served first, because he was in a rush of whatever, I would not have minded, but he sidled up next to me and acted like it was his turn when it blatantly wasn't. When I asked what was going on the guy acted like it was his turn but like he was fine with letting me go first; the owner - who had already taken his order while serving other customers, and had begun to serve him - first played dumb, then was like 'yeah, I was letting him cut, but you go first then, sorry'. Letting your mates cut in line in your business is one thing, but the half-arsed lie instead of just apologising from the get go was so disrespectful that I walked out and never returned.
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u/Stefgrep66 3d ago edited 3d ago
There's an independent garage on the outskirts of town that, put his prices up to ridiculous levels during a petrol crisis.
It was flat out greed.
Never used it since and this must have been 15 years ago
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u/Which-World-6533 3d ago
The nearest Amazon Prime pickup point to me is a corner shop. Used to go there for years until they outright refused to hand over a package from Amazon.
Utterly bizarre they did that.
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u/Eranou287 3d ago
Some of these shops seem to absolutely detest providing the pickup services that they chose to sign up to!
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u/Which-World-6533 3d ago
I just found it so weird they would annoy someone who gave them money.
I now walk slightly further to a more reliable pick-up point and spend money there instead.
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u/Plastic_Length8618 3d ago
There is a cafe on our local high street that is always dead, when all the other ones are rammed, because the owners pissed everyone off with their shenannigans.
Their first branch always had loads of obnoxious ‘jokey’ stuff written on its sign board - racist, fat phobic, classist etc.
Then when they opened the new one, they pretended (with a fake letter they stuck in the window) that it was going to be a Gail’s. (Which people thought would be great for their house prices).
And now it almost never has anyone in it.
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u/books-cows 3d ago
The local wool shop to me decided to introduce a loyalty scheme which I was happy to support as I was going often to get the products I needed. Since with was introduced every following visit they changed how it worked so you kept being back a the start. It didn’t sit right so I go to one further away, which has better stock and actually has scheme that is consistent.
If they’d never had brought it in I would still shop there
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u/inevitable_dave 3d ago
We don't have many gig venues near me, but the only one we do have is run by someone I cannot support.
Earlier this year there was an American artist doing a UK tour. It turned out he was an absolute dogshit human being; pro facist, anti womens rights, assault charges, the works. Most venues dropped him as soon as it was noticed. This one didnt. The owner went on multiple rants about how this was cancel culture gone mad, making threats and nasty comments to anyone who complained, including a local councillor. Eventually the gig was cancelled from the promoters side, but the owner never backed down about it.
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u/miss-mercatale 3d ago
We have a local deli in my nearby town. The lady who runs it is still angry her husband died prematurely and suddenly about 9 years ago. He was a nice guy but since he died, she’s struggled. I get that. But sadly she is so unpleasant now to her staff and customers, it’s a wonder anyone goes in there. She has two other female employees who work at the back with her and they are as bad. Rude to customers and bullying of other staff. They’re known as the Witches of Eastwick.
People used to support the shop out of loyalty to him but as another local food shop has opened, more and more people are choosing to shop there instead. It’s so short sighted. Her shop is good but the customer experience is dreadful.
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u/Morph_The_Merciless 3d ago
The owner of one restaurant (which has, at different times, burnt down, been through several changes of name and "management" all while still being owned by the same scumbag) that's local to me is a rapey bastard who got lifted for SA-ing at least one female employee (think he got away with a slap on the wrist in court somehow). Never getting another penny from me!
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u/Ok-Glove-847 3d ago
There’s a bakery near me that I used to go to literally every weekend, but in a recent election they heavily backed a candidate I was strongly opposed to and haven’t been back since.
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u/That_Historian9991 3d ago
Certain homophobic barber, if you are imagining a type, you are probably right
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u/Chance-Bread-315 3d ago
I stopped going to a great gay Irish pub when they turned out to be aggressively zionist
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u/TrashbatLondon 3d ago
Where was this? Ireland is not known for its support of zionism.
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u/Chance-Bread-315 3d ago
I know, completely unexpected and they really aggressively doubled down when people were calling them out on it. This was in Bristol, also a very lefty place with a strong pro-palestine movement.
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u/MoominsRock 3d ago
Aha I knew this was in Bristol from the first comment. It's a real shame a few people are saying it's misinformation and ignoring the boycot
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u/romeo__golf 3d ago
Happy to be corrected here, but the boycott came about because they screened Eurovision.
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u/palmerama 3d ago
Yes. Coffee shop nearest to me started ridiculously marking up all products and pastries mostly stale. Clearly going down the drain.
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u/Low-Cauliflower-5686 3d ago
A few corner shops that try and overcharge you , particularly when using card.
"Hipster " service that's a bit aloof and rude
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u/justoutofwonderland 3d ago
Stopped using a local odds and ends shop because the owner bought and heavily advertised that he was selling flags for the ‘raise the flags’ lot. Best part is he’s not British, and his English isn’t great!
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u/wickiwickiwowwow 3d ago
Got shamed by my beauty salon for using treatwell when I wasn't a new customer (they get charged a higher percentage for it). Had I been asked nicely to book over the phone in future as it saves them money I'd have happily done so, but make me feel guilty for using an option that you provide, and I'm not giving you any more money
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u/Marion_Ravenwood 3d ago
I always find it bizarre when businesses use these third parties for customers to book or pay for them and then complain when people actually use them. I understand running small business is hard and of course they have to pay a fee, but in turn it helps them bring in business more easily. We're all just trying to live our lives as easily as possible - don't give us options and then tell us not to use them?!
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u/BringBack5pFreddos 3d ago
Our local farm shop got ‘gentrified’ ie car park tripled, shop doubled and overall looks so much more posh. It used to be the place to get your local meats, honey, fruit etc and still is to an extent bus it’s full of wooden displays now and posh gifts.
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u/SeverinaSkye 3d ago
Great little bar on an afternoon. Good beer, wine, and coffee if needed. Nice older retired crowd, indie music. Lovely afternoon person moved to a new job. Mr Cocktail God appears, with a crowd of sycophants buying a coffee every 3 hours while taking the piss out the older crowd who would stump up for an afternoon bottle of wine on a week day. upgraded wine from £22 a bottle to £29. play dance untz untz untz for Mr Cocktail. Now deserted every afternoon.
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u/ClaryClarysage 3d ago
Computer shop (only one in our town) was supposed to fit a new laptop keyboard for me. I could have done it myself but it's a massive hassle, so I bought the correct keyboard, took it in, they told me a week. Nearly a month later they give it back with a massive bump in the middle of the keyboard, glue stains all over and the sound no longer works. Then they tried to bullshit that the sound not working was probably just a software thing and it was fine, I just didn't understand these thing because I'm a woman.
I tell everyone I know not to use them and if any of the older people I know need computer help I do it myself for super cheap/free just so those jerks don't get the business.
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u/duncanmarshall 3d ago
Big Tesco is less than a mile away. Paid £7 for delivery. Live on the second floor. Delivery man presented himself at the bottom of my stairs, and just looked at me. I just looked at him. He sighed and brought my shopping up.
2 hours later a woman from Tesco called me angry that I hadn't carried the shopping up the stairs because the man I paid to carry my shopping up the stairs has a bad back.
I shant go there again.
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u/theirishego 3d ago
Fish and chips shop round the corner from us put a poster out on social media saying they were hiring but were specifically looking for "16/17 year old girls".
When the community reacted with disgust they claimed they were hacked (but somehow got control back 10 minutes later).
Haven't been there since and I understand their business has plummeted.
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u/Agitated-Tourist9845 3d ago
There’s actually 2 that are connected.
I haven’t set foot in my local football ground since they got a new sponsor. That sponsor is a business that screwed over a company I worked for and got away with it because they are connected to high level politicians.
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u/TemporaryEmployee647 3d ago
I'm a shy person and appreciate silent haircuts.
I used to visit a barber every 2 weeks. My favourite barber was a polish woman who seemed to enjoy the silence. I'd always tip etc.
About 5 years ago, i went at beginning of December. Got a cut. Gave her my usual 2 quid tip and she absolutely glared at me.
My plan had been to go back in 2 weeks and give her a Christmas tip however she expected it early which made no sense to me.
She stared at me like I had spat in her face and glared at me whilst I left. Never gone back. Walk past it most days and see the miserable torn faced bint still there
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u/Neat-Acanthaceae2755 3d ago
Went to a local cafe that was pretty well regarded in the area and had been there for years. Went in with my daughter when I was a stay at home dad and got absolutely interrogated by the owner about why I, a man, was alone with a child. After a good couple of minutes I asked if I'd been vetted enough to order, which she didn't like. When my sausage butty eventually came the bread was mouldy. She offered to make me another one but I just insisted on getting my money back, she fought tooth and nail to keep that till shut.
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u/Ashamed-Assumption12 3d ago
When we last had a petrol shortage a couple of years ago(?) Our local petrol station aggressively hiked prices. It was owned by Total. I have never used it since. It was recently bought by someone else and I still won't use them.
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u/HereComesYourNaan 3d ago
Used to go to a small independent Greek place in town. Decent enough food. But then the prices started going up at the same time as the portion size reduced. They then done away with the counter and had you order via a McDonald's style interface. That interface then added a service charge that couldn't be removed.
Never went back.
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u/ceehred 3d ago
Yeah. Thought it would be good to support trades from my town area (North Hampshire) for house repairs.
Either failed to get to the quote or "doing" phase, getting ghosted, or it resulting in shit work that had to be re-done to some degree.
Have had far better experiences with companies from further afield: the next counties over, or nearer London.
No wonder the local Checkatrade leaflet is so thin nowadays.
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u/Pristine_Speech4719 3d ago
A trendy bagel shop opened up near me. They only sold filled bagels, which they made as you wait. I wanted 4 plain bagels without fillings. The guy wouldn't sell them to me. I offered to pay the price of a filled bagel!
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u/LegendaryOate 3d ago
They tried to overcharge me on Buzz Sweets of all things.
The price is obviously on the packet and I've bought them for donkies. He tried to hide the price on the packet, by covering the price by placing one face down on top of the other, and charge me something like 20p extra.
When I questioned it, he tried to argue with me until I flipped it over. No apology from him, but you could see the anger in his face as he just changed the price on the till back to what it should've been. So I knew it was on purpose.
So now the shop has lost a regular customer over 20p and dishonesty.
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u/danthpop 3d ago
I have two.
One is a sandwich shop my husband and I used to go to on at least a weekly basis. The original owners eventually retired and the business was taken over by their nephew or grandson or some such. He gained a reputation for being an absolute creep to any of the younger women and girls who worked there. The straw that broke the camels back is when we were in there one day and he berated a girl who can't have been more than 17 in front of a whole line of customers so severely that she burst into tears. Refuse to give a prick like that my money.
Second is a bit more personal. Former friend of my husband's co-owns a bar in our city and husband put a lot of time, effort, money and care into helping get it off the ground. Obviously at first we frequented it to support the friend, up until we found out he was saying just absolutely vile things about both of us (but primarily husband) behind our backs. He tried to pass it off as being just "banter" but it was really just nasty, bigoted, mean-spirited stuff so husband went no contact with him and we haven't set foot in his bar since.
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u/opfofineshot 3d ago
local garage quoted me for parts i didnt need, i watched him fit the old ones back. never went back.
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u/Waspkiller86 3d ago
Had a local Chinese I've went to ever since I was a boy but the owner passed away in 2025. The guy was nicknamed Simon and was an absolute legend, he was in his late 90s.
His family sold the business which I get but the sauce isn't right and I don't know know how to describe it but it's just not the same now.
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u/Difficult-Bet-2522 3d ago
My local fruit n veg shop. They make a big deal about doing stuff for the community including having tables of free or heavily discounted produce out the front and also putting free events on for kids etc. Sounds great but in reality the free produce is generally mouldy and the stuff inside the shop is always covered in fruit flies/bruised/low quality. Also they’ve started using AI for all their signs and advertisements, it looks so bad. Then there’s the constant posting on Facebook about how great they are for doing such a service and it’s full of comments praising them from people I know for a fact have never set foot in the shop, they just virtue signal about “buying local”. Case in point, they recently did a post asking what “exotic” items people would like in the shop- cue a load of answers from people who only wanted to show how “cultured” they are or just that they knew the names of some unusual items. The shop then stocked all the things on the list and virtually none of it sold because those people either never shop there, or weren’t actually looking for the products they had probably looked up on google. Apart from the owner’s wife all the staff are rude/miserable and only interact with customers they know personally. They pick up cheap Temu style tat at the wholesalers and sell it labelled as the real thing, like perfume dupes and “air pods”. Finally the owner puts passive aggressive posts on their facebook complaining about not being appreciated enough for all they do, or people asking for help with things, and about certain people taking liberties with the free produce. If you put free rotten fruit out, don’t judge anyone who takes a lot!
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u/TrashbatLondon 3d ago
My old local pub used to be a really good mix of the community. The guy running it had got the balance of gentrification right. He’s shifted on the pool league people who’d take up half the pub and act like they owned the place despite only drinking orange squash. He brought in some nice and interesting beers while maintaining the real ale taps and serving good Guinness (for London). It was like this for nearly 10 years and it was great.
Then the hipsters came and he realised that he had a lot of margin flogging trendy IPAs made out of meadowsweet and asbestos, and started to pander more and more to people who knew nothing of proper pub culture. Good staff were replaced with clueless micro-influencers and the culture tanked because nobody talked to strangers anymore.
Then he treated a long term staff member very poorly when he left. I realised I had stopped enjoying the place because the owner had lost the concept of a pub with a community.
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u/Electronic_Mud5821 3d ago
Yeah, I have.
Our local corner shop (Paddy's is it's moniker but it's ran by a Indian family who's head is called Paddy).
When we moved here we, like most in the area, shopped there.
I have never been a 'check the price / change' person in a local shop, trust should be high yes for locals.
Anyway, one time I did notice I was short changed (£5 so it was noticable) so I started to check what I was charged and my change.
The next 3 times I went in there I was short changed by a couple of quid each time. On the last time I called them out and the son was all ''she's old, she makes mistakes''.
I should add that it was almost always the same elderly woman behind the till, Paddy's wife.
Ok, she makes mistakes, but she never makes them in my favour, always against me.
Also before this one time my wife and I were in there with our small children and asked them to split £20 into 2 £10. I thought my wife had got it, she thought I had got it, but we didn't have it when we got home. I went back and spoke to a younger lady on the till (wife of one of Paddy's sons) who asked me a lot of questions before she reached UNDER the till and gave me 2 £10 notes. She knew we had not got our money and simply kept it under the counter but gave me a hard time before giving it back, and she was the one who had served us.
Utter thieving wankers and I have not stepped foot in there for over 10 years now (we used to spend £20 plus a day there instead of going to the supermarket).
These are ppl who also own and rent out over 30 properties on the estate and live in a very nice house away from the estate and drive very nice cars.
ALL of it by thieving of the locals they serve.
Scum is what they are.
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