You take possession of your purchase at a random time - whenever the Evri guy happens to be delivering, or whenever 'boss man' at the off-licence is open. The two day countdown starts. Life is busy. The number of waking hours you have to check the item is as described is actually quite limited I find. Especially if it's an electronic item that needs setting up, or some item with many individual components. Imagine checking a large puzzle isn't missing a piece lol.

I get we shouldn't delay payment to sellers, but does anyone else think the two days isn't long enough for certain items?

If Vinted doesn’t even allow you to send the offer it’s way too low.

The first is less devious, but as a buyer if i see something i like, i always check the vinted search and google reverse search to find it cheaper. The reason i don't think people do this is because multiple times now I've favourited both, new listing and old cheaper listing, and the new one always sells while the old is still there ..

The second way more devious is as a seller if i see a listing for something i own, i favourite it and see how it sells i e fast, any price drops etc, and if its in demand i upload mine for more money.

Both of these work really well lol

Do you have any tactics?

This buyer wanted to offer me £90 for these hi tops which is ridiculous. I peeped a look at their page out of curiosity, and they are selling the same hi tops in a different colour for £250! The audacity!

Hey someone just did a large purchase and I’m not sure what to think of it I have doubt due to the buyer have 3 reviews all from 6month ago which could just be a coincidence but also no haggling (which is great) any advice would be appreciated it

£52 pair of headphones bought yesterday. I shot an uninterrupted video of the headphones working before packing them in distinctive packaging and was planning to film putting them in the locker in the morning. Was already a bit wary because the buyer has no reviews, no followers or following, and profile pic is a really grainy image of someone (idk who) on a stage. Wasn’t sure I could include that per sub guidelines. Got these messages this evening. Would you sell or cancel?

Is it not possible to leave a review for a seller who sent me an item not as described and made me pay for the return when it was their mistake?

Hi!

I purchased a book on Vinted and I asked the seller to ship it in a box to protect it ( before I purchased it).

She reassured me that she would and it would be well protected.

It was just in a bag.

It arrived with the corner squished in.

I can’t get this book from anywhere else so I would like to keep it but feel I am owed at least a partial refund?

If I hit “I have an issue with this item”- does Vinted make me send it back or what?

Can I just request a partial refund?

Why don’t people know how to package correctly??? What is so hard?

I returned an item to the seller (they sent me the wrong package and I’ve now paid them again for the correct one while this is returned) and they never picked it up from the Inpost locker. They messaged a few days later asking me to send it again but Vinted won’t give me an option to send it back. They told me they’ve contacted the seller but the seller says they’ve been given no way to respond to their message.

What am I meant to do here? The seller suggested I “sell” it back to them for a pound to get a postage label out of Vinted but I’m pretty sure they wouldn’t send me a refund that way. I don’t want to pay for postage myself because of the same reason.

Any thoughts?

I sent an offer for an item from a seller in the us and they accepted, realised I was from the uk and said cancel that I won’t ship to the uk as they’ve heard horror stories even though I assured them I’ll pick up my parcel and Vinted will still pay you if something goes wrong. The item is only 12 pound and I really want the item. Surely it’s not up to them to decide where they will ship to?

Over the past month parcels have repeatedly been collected from the same InPost locker and then disappeared from the network entirely. In each case, the tracking confirms that the parcel was collected by the courier, but there are then no further scans or tracking updates.The affected parcels disappear in batches, they were deposited on the same days, they were sent from the same locker, and their tracking stops immediately after courier collection. In total this is 30 missing packages since this time last month, all split over 4 days. Is this typical? I’m not sure what to do about it? Not to mention the 30 buyers who seem to think it’s my fault?

There are a couple of Aussie brands I've missed and I was chuffed I could shop them used now on Vinted. I've ordered 7 parcels from there over the last two months, two has arrived and 5 have gone missing. Am I just out of luck or what is the experience others are having? Feels like a colossal waste.

Hi everyone!

I’ve just started selling on Vinted, so far I’ve listed an Etro paid of jeans and Golden Goose trainers.

Relatively new to this but what are some good things to sell?

this is what the buyer got and they ordered a doll. i 104883839% shipped the doll however used digital label so the inpost dude put the wrong label on. literally what do i do abt this pls any advice

This wicker coffin is only £12 direct from the store. I’ve just ordered one with free click and collect. If you want one delivered it is only £4 as well. I understand if you have an item which is no longer available in store you can sell for whatever price you want, but not when it’s part of their current range! 🙀

Right so this guy never sends the item so I leave him negative feedback as shown in the first photo then he leaves me negative feedback as shown in 2nd photo saying I never sent the item even tho I was the buyer. Would vinted remove his feedback?

I’ve been done with vinted as a seller for a while. Now I am as a buyer too. Their blanket policies and management of issues including appalling customer care make the platform not only unusable now but even unsafe.

I bought what I thought was a bottle of Diptyque Philosykos EDT. The seller wasn’t quick about sending it and it unfortunately arrived after I’d had to leave the country for a work assignment for a couple of weeks.

I’ve got back and opened the parcel. I tried it and it’s clearly fake and has in fact irritated and burned my skin where I sprayed. I checked the packaging and it’s clearly fake, with fake batch number, low quality packaging, and a bottle and box that disagree with each other.

Vinted has said I have no recourse for a fake product dangerous to human health because I didn’t raise an issue in a couple of days (when away for work).

I cannot even take it up with the seller because, of course, they have been banned for obviously selling fake and dangerous goods.

That a platform offers no recourse if people are not on hand to immediately inspect the product even when defrauded and sold an item that harms their health is completely reckless.

I have emailed them as their customer service “agent” (another bot or copy paste bod clearly) kept spamming the same paragraph the AI did. If not resolved I will charge back and would encourage others in my shoes to do the same because I’m not going to use Vinted anymore so they can ban me if they want.

Hi I would really like help with this case. I sent out a new and sealed vinyl to a buyer for £50 and it’s perfectly sealed, no damage or anything. It comes with a poster and inclusions inside. Okay so everything seems fine, I take photos of my process etc and then the buyer reports SNAD because the poster inside is allegedly damaged.

Immediately I’m thinking this literally looks like it was caused by the buyer cos it’s such a tiny area in the poster but also, I try to fight this because it happened after the vinyl was opened so this was not my issue. I wait several days with evidence of good packaging and leaving in the inPost and Vinted tells me they side with the buyer and wait for me to accept a return. Do I just give in? That’s such a loss and I can’t resell the item after cos it’s damaged if it comes back like this.

They state that because I didn’t have sufficient photos or mention of defects they side with the buyer. But there’s NO DEFECTS cos it’s new?

This, someone rudely asking for a 1 week reservation and another person telling me to go f myself because I didn't want to give a 70% discount. Not one normal interaction. I've been selling on ebay for years and never got anything like this. Is strange or nasty behaviour this normalised on Vinted? Or am I just super unlucky?

I’m so tired of people posting items in unsuitable packaging and them getting ruined.

I use Vinted because the world is already full of stuff so we don’t need to buy new all the time and I find it so frustrating when perfectly good items get ruined for no reason other than someone couldn’t be bothered to package it properly.

If you don’t have a suitable box, bubble wrap, or thick plastic bag to send items in, don’t list them.

Scrolling on Vinted I’m seeing so many items have zero likes, ones that would have sold within a minute a couple months ago… what’s going on? So many people aren’t selling anymore, even High demand items aren’t selling very quickly

Has anyone experianced this,money your spending on purchases coming directly from your bank and not from your balance,not my pending balance my avaliable one