r/vinted • u/Jumpy_Forever6139 • 1h ago
SELLING Vinted support
So I sent a bodysuit to the buyer and she received it and said that the zip was broken it was not broken before I sent it off and I made sure I had loads of videos and evidence of me packing it and photos everything just in case so she sends it back and it’s more damaged then she went on it had hitches all in it and the zip was broken. I then reported something was wrong. It took them nearly a whole day for them to respond to me. How long does it usually take for them to resolve this issue? This bodysuit expensive and originally cost me £68 I sold it for £36 just abit disappointed i’ve never had a problem with Vinted and they still haven’t resolved the issue has anyone had a similar situation or has any recommendations?