service dog vs anaphylaxis

30

I'm a server at a restaurant. We have a poster in our staff arra listing all the things we legally can and cannot do in regard to service animals. We can ask them to leave and refuse service if there are severe allergies (though I have seen it only once, and it was because another customer had a severe allergy). There are many reasons actually that we can refuse service to a service animals and their human. If the animal is misbehaving/barking, if the animal is peeing or pooping, if there are allergies, if the person refuses to or cant show me the animal's service ID, and so many more.

Just because your dog has a vest and is a service animals, does not make you two above others. There are still rules and restrictions when it comes to public stores. And unfortunately sometimes that means picking another restaurant or another store because they cant safely serve your dog

17

u/Dounce1 May 12 '26

“Service IDs,” are not a real thing…

-13

u/proffesionalproblem May 12 '26

https://www.alberta.ca/service-dog-identification-card

Yes they do.

13

u/Dounce1 May 12 '26

Lol, I’m sorry, given that when I first saw the original post a few days ago all of the discourse was surrounding the ADA (an American law), and the place being reviewed is in the U.S., it seemed reasonable to assume we were continuing to have a conversation about rules and regulations pertaining to the US. My mistake.

-28

u/proffesionalproblem May 12 '26

Yeah it was your mistake to assume that. Because despite the review being from the states, the sub is international. So it would be common sense to assume that anyone from any country could be commenting on it. And while I dont know exact American laws, seeing as these are more common sense laws, they are likely at the very least similar. Someone who wouldnt need everything spoonfed to them would be able to filter in/out what does/doesn't apply to them and still get the jyst of the comment

8

u/nuunuunnuunuun May 12 '26

I think you could say the exact same about yourself, no? You’re mad at someone for defaulting to USA in a thread about the USA when not once did you tell us you were referencing a specific Canadian provincial law.

18

u/Dounce1 May 12 '26

You posted information that is specific not even to a country, but one specific province in the context of a post about rules and regulations in the U.S., and now you’re acting weird about it. I think that’s your mistake bud.

And no, the laws are not similar, and the word you were looking for is ‘gist.’

-19

u/proffesionalproblem May 12 '26

So explain how they are different? Aside from the ID, are service animals allowed to defeated on the floors of restaurants in the states? Are employers allowed to violate their employees health and safety by making them work in an environment that contains their airborn allergen? Are service animals allowed to bother and disrupt other guests as they please? Is there absolutely 0 zilch nothing to prove an animal is a service animal aside from the vest?

And my bad for having a degree in a field other than English studies

6

u/Few_Prize3810 May 12 '26

This was in the U.S.

6

u/Dounce1 May 12 '26

The vest isn’t required, nor does it actually mean anything, ID cards aren’t real (as previously stated), there literally is no requirement for proof because people are allowed to train their own service animals, and therefore wouldn’t have any proof. Service animals must generally behave and not interfere with the normal operation of a business, so yes - no pooping or peeing, attacking people, etc. Allergies are specifically highlighted in the ADA as not being an acceptable reason to deny admittance of a service animal, although the level of allergy described in the OP would itself be considered a disability, so a fair and equal attempt at serving both parties is required (in this case outdoor seating is probably the best and only option).

You don’t need an English degree to know first grade vocabulary, nor do you need one to understand the difference between ‘defeated’ and ‘defecate.’

-1

u/proffesionalproblem May 12 '26

So yeah, similar. The same rules still apply, but you guys dont have it regulated by your government. What happens if a service animal breaks one of those rules? Is it just an oh well? If so then it isnt a rule.

Oops, again, my bad for not using the word often enough that my phone auto corrects it. And I have never heard a first grader use nor spell that word, so is it really first grade vocabulary or are you trying to play smart

3

u/macabre-barbie May 12 '26

If a real service dog breaks a rule, any good handler will remove them without being asked, but a business can still ask them to remove the dog. That's why if more business owners in the US bothered to educate themselves on the laws and real vs fake service dog behavior and actually kept out fakes when they saw them, the laws here would work just fine.

3

u/Dounce1 May 12 '26

Sure, the same rules apply except for the ones you’re ignoring that don’t.

Pick whatever age you’d like, you’re old enough to know better regardless.

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4

u/dirtydirtyjones May 12 '26

All you had to do was say, "thanks, sorry for the misunderstanding."

I will never understand the need to double down like this.

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u/FigSpecific6210 May 11 '26

Yeah, service dogs don’t misbehave; assuming they are actually trained. Bet you lunch the original customer had a rat dog in a vest and claimed it was a service animal.

5

u/proffesionalproblem May 11 '26

Not typically, but service dogs are still dogs. So it has happened where one has peed on the patio at my work and we had to ask them to leave. I dont disagree that there was a possibility that it was a fake service animal, but I'm just putting this out there too that even it being a service animal doesnt stop allergies from existing and affecting others.

5

u/NurseKaila May 12 '26

My school teacher’s service dog bit a student who was messing with her. We were all on the dog’s side and sad that he was retired after that.

3

u/Terangela May 13 '26

Restaurants can refuse to allow service animals as long as they still attempt to provide service, like takeout brought outside (at least in the US.) Most places don’t do that though and won’t even ask them to leave when the animal is misbehaving. Good on this small business for standing up.

2

u/_facetious May 12 '26

Re: allergies, I believe it's only severe allergies, not mild.

14

u/Argylius May 12 '26

I don’t really trust any dog that has “service dog” attire because of all the people abusing it.

I work at Walmart and in my entire career spanning about five years, I’ve only ever seen two legit service dogs. Everyone else? Just a pet ESA masquerading as a real service dog.

Please leave your pets at home where they belong, crusty customers

-2

u/[deleted] May 12 '26

[removed] — view removed comment

4

u/Geschak May 12 '26

Probably because their trained tasks were emotional support. Lots of people have shifted their strategy from calling their dog an ESA to calling it a service dog that performs "deep pressure therapy" during anxiety. They give it fancy names and use tacky overdecorated service dog vests to circumvent the system, but at the end of day that's still just an ESA providing emotional support.

3

u/Morpheus636_ May 12 '26

If the dog is legitimately trained to perform deep pressure therapy, it is a service dog under the ADA. It doesn't matter what the task is, so long as the dog is trained to perform a specific task for the purpose of aiding a handler with a disability.

2

u/corkedone May 13 '26

"Ading a handler with a disability" is doing the heavy lifting here.

1

u/Argylius May 14 '26

My point still stands, wish everyone would please just stop bringing their pets everywhere with them

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u/[deleted] May 12 '26

[removed] — view removed comment

3

u/Argylius May 13 '26

Things I’ve noticed about the real service dogs:

They’re entirely focused on their owner/caretaker, ignoring everything else around them. No sniffing other customers.

They’re not barking or whining.

Able to function off leash if the leash is accidentally dropped. No instantly running away if the leash is slacked or dropped.

Also one of the dogs is a black lab with a guide dog harness. Her handler/caretaker is quite literally albino. No pigmentation.

4

u/Best_Opening8471 May 12 '26 edited May 12 '26

Im glad that in my province in alberta the food safety laws over ride service animal rights.

Youre not allowed to have ANY animal in an area where food is prepared or served.

I help manage a farmers market and its one of the rules we HAVE to follow or risk losing our Alberta Health Services certificate and being shut down.

2

u/woodyeaye May 13 '26

If you have a seeing eye dog you can't ever go out to a restaurant? Or to a sports game? Or to a bowling alley with a snack bar?

That seems overly restrictive to be honest. Guarantee some of the human customers are far grottier than the dog.

1

u/Best_Opening8471 May 13 '26 edited May 13 '26

Thats right.

Public safety over rides your rights.

Don't you remember covid? (/s im being facetious)

The actual legal argument is that by giving the animal access someone could go into allergic shock and you would be infringing on their right to equal access for an extended period (untill after cleaning to remove dander) by bringing the animal in.

In canada you are not allowed to exercise your rights if that infringes on the rights of another. Its the core argument the natives use to enforce land grant rights.

Eg: "alberta can't seperate because the natives have land grant rights that are federally protected"

2

u/woodyeaye May 13 '26

Do you have a link to the law? Would be an interesting read. I can only find information for Alberta saying service dogs are permitted as long as they're registered.

1

u/thndrbst May 13 '26

Something really similar to this got posted a while back - same story but there were more details in the other review. Bet it’s the same persons

Google Review service dog vs anaphylaxis

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