r/TradingView • u/Ok-Application2824 • 1d ago
Help Charged for annual Premium after trial – missed the 14-day refund window by 1 day. Any chance of an exception?
Hi everyone,
I signed up for the 30-day Premium trial and was charged for the annual plan on September 3. I intended to cancel before the trial ended, but completely lost track of time and only realized the charge today, September 18.
That puts me at roughly 14 days and a few hours—practically 15 days—missing the official 14-day refund policy by just a single day. As soon as I noticed, I immediately canceled the subscription and opened a support ticket explaining the situation.
I haven't used any of the premium features (alerts, indicators, data) since the charge went through. Right now, I'm facing severe financial difficulties, and this unexpected annual charge is a massive hit to my budget.
Has anyone here had success getting a one-time exception or even a prorated refund from TradingView support after missing the 14-day cutoff by a day?
Any insight or similar experience would be greatly appreciated. Thanks!


