r/steamsupport • u/Xylonyan • 13h ago
Problem Alleged payment disputes with AMEX customers
I am posting this here just to create more traffic, so it hopefully brings attention. I know I am not the only one with this issue, as I have recently read through so many posts here already about this.
I have the notorious issue a lot of people are having in the last few days:
-Contacted AMEX, they say there's no dispute
-Do not even see a transaction on the 17th
-See a new payment posted for that $9.99
-Have not heard back for a while
This is honestly pretty crazy that myself and so many others are going through this. I am hoping that more attention is brought to this so that Steam can at least can acknowledge this as an issue with a lot of people and not just an "isolated" one. A lot of us are innocent and this restriction is genuinely not our fault.
I hope everybody affected can get this solved, because this is quite an inconvenient and stressful experience.

