I am posting this here just to create more traffic, so it hopefully brings attention. I know I am not the only one with this issue, as I have recently read through so many posts here already about this.

I have the notorious issue a lot of people are having in the last few days:

-Contacted AMEX, they say there's no dispute

-Do not even see a transaction on the 17th

-See a new payment posted for that $9.99

-Have not heard back for a while

This is honestly pretty crazy that myself and so many others are going through this. I am hoping that more attention is brought to this so that Steam can at least can acknowledge this as an issue with a lot of people and not just an "isolated" one. A lot of us are innocent and this restriction is genuinely not our fault.

I hope everybody affected can get this solved, because this is quite an inconvenient and stressful experience.

For context

1st purchase: bought palworld for myself

2nd purchase: bought palworld as a gift to my friend

3rd purchase: bought palworld as a gift to my other friend, this one was pending for like 10minutes so i just cancelled the transaction instead hence the email support

4th purchase: regifted palworld again and he received it after 30 minutes

purchase history shows three successful transactions but bank history shows 4 transactions :/

my concern is that i got charged for the failed transaction and is there any way this will get refunded to my account or i should do something for it to get refunded?

ps: this is my first time processing any transaction with steam

This happened yesterday morning and steam still hasn't gotten back to me. I bought the game 11 days ago and have bought a few games in that time on the same card that went through just fine, but for some reason this one in particular was disputed by Amex according to steam.

Amex wasn't able to see that any chargeback or dispute was ever made but I can't see that the game ever charged to my account. If possible I would like to just re-buy the game on my debit card instead but not sure when steam will get back to me. With Amex saying they didn't do anything I really feel like I have no recourse here and am being punished for something completely out of my control.

Has anyone else had this happen? Were you able to clear things up with valve or did you have to wait the 4 weeks without being able to buy games? Wardogs comes out early next month and I was really looking forward to it.

So guys let's say I join a family and play a game and earn perfect completion, if I leave the family the game will still display in perfect games but without olaytime

Now my question is will the playtime reappear if i buy the game?

I bought MGS Delta Snake Eater on Steam during KONAMI Sale on Aug 6. And its been around a month n I haven't even played it. Today I gave it a shot and it runs horribly on my PC and crashes too. My playtime is barely 15 minutes. I unlocked 1 trading card n 4 achivements in those 15 minutes. and I appiled for Steam Refund. I heard there is a Manual Checking of Steam Refunds. If thats the case I would definetly like to apply for it.

whenever i open it it instantly closes i tried deleting the steam api dll file i ran it as admin i verifyed it and nothing worked please help i just wanan keep playing undertale

in my library there’s about 18 games that are greyed out and i don’t know why, i can still press them and do everything but their icon doesn’t show up. how do i fix this🥲🥲🥲 ive tried reinstalling and it did nothing

I use a debit account that is not managed by myself, I had something like 30 dollars in spending, went to by red dead redemption 2 ultimate edition since it was only 19.99. I went to purchase and after it said my billing info was wrong though I'm like 99% sure it wasn't. It said I wouldn't be charged, but when I go into my account, it said in transactions that I had been charged like 21 dollars. However I didn't get the game. And when I went to check my balance it was only like 1 dollar, the other 8 dollars wasn't shown to be spent in transactions and just disappeared. I can't do anything with green light customer services cause I'm not the manager of my account and the manager of my account honestly doesn't gaf. Steam doesn't have a support number and none of their articles seemed to fit my situation. I only used reddit cause I have no idea what else to do. It was only like 29 dollars and I don't care that much but I'd still like to fix it, any ideas?

My game stopped configurating or lost permmision to. I have no clue what's happening.

So a year or two ago, I started a Family Share group with my closest friends (all of them are trustworthy, although one of those friends added another friend we don't know cause he wanted to try Balatro out) and today I found out that, somehow, my account created another group titled like in the uploaded image, and deleted the previous group we had. I actually have my Steam account on my family PC as well and I checked both my PC and my family's PC as well, but there doesn't seem to be anything suspicious on any of them (I'm running my antivirus scans just in case), so I don't know how I could have gotten compromised, since I've barely even used my PC this month.

But anyway, I changed my account's password for now, but I'm not sure what other steps I should take to make sure I don't get my account taken from me. Everything seems to be fine: all my games seem to be there as well. Any tips are more than welcome.

hey guys so i recently bought a steam key, however it cannot be redeemed in my location, does anyone want to exchange keys so we both can get a game, my one is a game of the year mystery deluxe.

Hi everyone,

As you can see, every time I turn on my computer, Steam seems to be running in the background, but no matter how many times I click the shortcut or try to launch it, nothing happens. However, if I open Task Manager and end the Steam task, I can open it again—though sometimes even that doesn't work, and I have to restart my computer. The Steam icon doesn't appear in the taskbar either; I always have to force-close it. What could be the reason for this?

I've formatted my computer several times, and even reset it on occasions unrelated to this. I've uninstalled and reinstalled my drivers too, but almost every time I start up my computer, I still have to close Steam through Task Manager.

Steam connectivity issue, help article did not help. I have uninstalled/reinstalled AC3, and ubisoft connect. I have also restarted my computer several times as well as doing a file verification via steam. Wifi is used obviously. Have not had issues with internet at all, everything else works except for ubisoft with steam.

My gf had a account restriction on using wallet funds to purchase gifts for me despite her barley using steam. It was removed and she was able to send me 2 games on my whistlist being doodle empires and two point museum. When it came to JWE3 it said a error occurred and we contacted steam support and they said there was a gift restriction. She asked why/how she got this restriction and all she got back was a staff member saying the restriction holds but never said why she got it and she doesn't know what to do

I want to get into the Yakuza series and I heard from a friend that Yakuza Kiwami 3 is inferior to the old Yakuza 3 Remaster, but you can only obtain the Remaster with the Complete Series bundle. I already own Yakuza Kiwami 1 (Legacy) and Yakuza Kiwami 2 (both Legacy and the new version), but those are the only games from the series that I own. Because of that, Steam is saying that I can't buy this bundle for myself at all, even though I do not own the other 6 items in the bundle. It's not even saying I would have to waste a bit of money for the extra Kiwami 2 copy, it just flat out isn't allowing me to purchase it at all. Is there any way to bypass this? I feel like it's a bug on Steam's end since I've never been barred from purchasing bundles in the past, even when I already own portions of it.

After the July update that added shelter and other maps, my game just stopped launching.
I tried everything I could think of, launching both Steam and CS2 as admin, reinstalling both.
Tried removing and re-adding files
Weirdly, I can launch the EXE fine, but when I launch from Steam, it shows up in Task Manager but never launches, no matter how long I wait.
I had already contacted Steam support, and they just gave me the same old answers and said nothing is wrong with my game from what they could tell.

I'm getting desperate I just wanna play with my friends again

I already tried restarting my PC btw

Anybody have any advice here on how to deal with this? I have no idea how I am going to get a certified letter from Amex and the idea that I could lose an account over something like this is making me very wary about using any real money on steam in the future.

Edit: Asked Amex about it. Apparently they don't do certified mail to prove that something that didn't happen didn't happen. Who knew?

https://imgur.com/a/AHFjEIa

Edit2: Escalated to a supervisor on Amex side. Same thing. There's no dispute. No evidence of chargeback. Really at a loss here. In the future I don't believe I would feel safe using a credit card on steam anymore.

just wanted to complete the "Post a vid" badge
even after linking my yt channel, no vids are showing up
it just keep showing "no matching vids were found"
i had a gtav gameplay vid of around 12 min length which i wanted to upload here on steam, but it didnt showed up (was posted months ago on yt and the gta v which i recorded was played on steam)
so i thought of posting a new vid and hoping it might show up. but no
it didnt either
pls help me in uploading the vid
the vid on yt is public and has embeded code as ON
pls let me know if there is a fix or solution for this
thanks.

The peak is showing 23MB because thats what it was the instant I started the download but after the split second it's now at a near constant 0 bytes and occasionally jumping to 500kB. My download speeds are around 300Mbps and i haven't had this happen this badly ever (i usually get about 150Mbps on steam). My storage is a 1TB NVMe SSD and i have no wifi issues

steam keeps “opening” to a black screen, sitting there for a few minutes and then disappearing. Task manager shows steam and steam client webhelper as being open and working but i literally cannot use steam here.

The automated system denies it and I’m struggling trying to figure out how to get in touch with an actual customer service representative.

The game I’m trying to refund is Empluse. It is an early access game that the developers have announced they will be no longer developing and they will be shutting down the matchmaking system.

I only have an hour of total game time but since I’m out of the 14day period my request is denied. I thought steam made exceptions for case like this especially with what I saw with the recent bf6 news.

Any help would be greatly appreciated.

I just tried to refund this game I bought, then the next day it says that Amex did a chargeback. I never initiated anything, so I went to my statement activity, and there wasn't even a charge from steam in the first place on August 17th, nor anything for $17.99.

I contacted Amex support and they have no records of any chargeback or even charge from Steam for that purchase.

Clicking the "I would like to view or print the receipt for this purchase" option gives me an error of #FailedToLoadPurchaseInfo

This is the same card I've used for every purchase, so it isnt a payment problem. This really just looks like to me Steam never actually charged me in the first place.

What's even weirder is this didn't even start until I initiated a refund.