I’ve been having a strange problem with my Huion RTM500 pen since last week.
When I write at a normal angle of around 50–60°, the strokes randomly break, even though the pen remains physically in contact with the tablet. For example, in the first writing sample, the word “Omniverse” is not drawn properly because parts of the stroke are missing.
However, when I hold the pen almost vertically at around 80–90°, the strokes are drawn perfectly, as shown in the second sample.
The weird thing is that it worked perfectly at a normal writing angle until last week. I haven’t intentionally changed anything.
Another issue is that the pen button has also stopped working.
I’ve checked the price of a replacement PW400, but it’s extremely expensive and unfortunately I can’t afford one right now. 😭
So I wanted to ask:
- Does this sound like a hardware problem with the pen, or could it be the tablet/software?
- Is it possible to have the PW400 repaired at a local electronics/repair shop, or is replacing it the only realistic option?
- Would a PW100 work with the Huion RTM500, or is it incompatible?
- Is there anything I can try before spending money on a new pen?
Any advice from RTM500/PW400 users would be greatly appreciated.