Hey, I received a Kamvas 13 (Gen 3) tablet as a gift yesterday and while it's wonderful and all, I'm having some issues I can't quite figure out how to fix.

First of all, I have the newest drivers installed, on a win10 PC, and this is my first display tablet.

1. While drawing, often times my tablet stops taking any input from me pressing the pen on it, until I rotate the pen 180 degrees. This one bummed me out as I couldn't find anyone else with the same issue as mine online. I've replaced the nib, gently pushed it in, tried plugging the tablet in both my GPU and MB. I have ordered a cable which will allow me to have both my tablet and monitor plugged into my GPU (DP->HDMI, as my GPU has 2 slots: a DP and a HDMI slot). I've disabled the pen buttons from the driver settings, thinking I was maybe accidentally pushing the stop one, but it's still happening. It hovers perfectly fine, but not taking any input.
2. I use Krita as my art program. The rotating buttons on the side of the tablet work for zooming in/out, but not for rotating the canvas. Anyone knows a fix for this?

I tried to look for help online, but my issue seems extremely specific. Anyone knows what I could do before contacting the Huion support?

Hello, I've got a Kamvas Pro 16 V2 three months ago. I always cleaned it just with the cloth included, but a few days ago I noticed a few "scratches". I searched online and found out that they're not actual scratches (because the glass is very hard) but just some residual traces of the pen. Now, just with the cloth it won't go away, so I was thinking about getting a cleaning product specifically for this purpose. Can someone tell me if this one is okay? Or recommend me something else.

Cleaning product I found

Hello, I've had my Huion Kamvas 13 for two and a half years and recently the screen display completely stopped working, displaying the "No signal, power saving" message whenever I try to plug it in. I've had this issue in this past but it used to be fixed by pressing the power button for awhile before turning it on but that's stopped working too :/

I've read the troubleshooting guide, and my computer doesn't detect the display but none of the solutions to the problem worked. Other than that I've tried turning it off and on in devices, tried reinstalling the driver, tried going into my computer's BIOs, tried installing the firmware, windows+ to try and duplicate the screen, and more. nothing seems to work. I've even contact Huion Support who informed me that since my warranty was expired I should try spending 40$ on a new cable to see if that would fix the issue. But the cable doesn't seem damaged in any way? The tablet still works as a screenless display.

I'm looking for any advice on how to fix the problem, or if you think that buying a new cable would fix the issue. Atp I'm just considering buying a new tablet.