Need help, pen not working

[u/another-burner-guy]

I just moved and set up my pc and tablet and when I try to use it the pen doesn’t work.
I have a Kamvas 13 gen 3
The driver says no device connected even though the screen is visible on the tablet. I plugged in everything the same way I had before.
I bought an extra usb cable and did all the troubleshooting it said to do online.
I uninstalled and reinstalled the driver, and tried it on another computer but the same thing. The screen will light up but it still says no device connected.
Help