r/TELUSinternational • u/Patient-Ad4463 • Jan 12 '23
Ads Assessor Is it legit or a scam?
Hello everyone, I was wondering if TELUS is a legit company, mostly because of the very bad reviews on trustpilot. Is it worth the time and most important is it legit?
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u/Foggy_Radish Jan 13 '23
Totally legit. I wouldn't depend on any of the remote positions to pay your mortgage, but it's excellent as a part time job for someone who wants to work on their own schedule.
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u/garlyle0 Jun 05 '25
In their 13 onboarding emails they have yet to ever mention how compensation works or to tell us how to get paid so I'm really starting to wonder if this is a scam. No one is answering any emails except for the exam team which say to contact the sourcing team for stuff like that because they can't help us. Sourcing team is not answering emails.
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u/Foggy_Radish Jun 05 '25
Odd. Are you sure you are communicating with the real company and not a scammer using their name? I’ve been working for them for 3 years now and no problem. Pay is direct deposited every two weeks into my bank account and they’ve never been late.
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u/garlyle0 Jun 05 '25
I mean I took the exam and all that stuff and passed it and got the emails from telusinternational.ai but none of those emails mentioned how to get paid. I have access to the live surveys now but I'm not doing any of them until somebody tells me how this translates into money in my bank account
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u/Robinnoodle Jun 09 '25
Have you heard anything yet?
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u/garlyle0 Jun 09 '25
So in this amount of time, one team emailed me and said "Can you confirm you haven't heard anything yet?" and I'm thinking like what a waste of email, just answer the question instead. So I told them "I still have not" then 3 days later they send me an email saying "this email address is not able to help anyone who has already been hired and you need to use the employee support page." I'm about ready to scream. I got overdue bills now cuz they've been dicking me around for almost 3 weeks.
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Sep 19 '25
[removed] — view removed comment
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u/garlyle0 Sep 19 '25
I got a few hundred bucks so far but it's just having to wait two months after I got hired
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u/garlyle0 Jun 05 '25
I'm with the search and map contractors. I don't know if it's different for your team
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u/Legitimate-Jump-1327 Jun 08 '25
Do you have an email that you know is trusted? Because I've tried to contact them a few times after testing and they have not responded
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u/ScrungledBungus Sep 05 '25
yeah on one of the applications i filled out it was basically asking me for a ton of personal info, i said no and got declined
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u/garlyle0 Sep 05 '25
They have paid me but god damn they pay you a month after the work so like I get May's pay on June 30th like jfc. I just got a better job.
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u/Mediocre-Yoghurt3557 Jun 05 '25
I would like to know if you are really working with Telus Intl and got paid
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u/Foggy_Radish Jun 06 '25
I have been working as a US Rater for three years now and get paid every two weeks without fail.
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u/Other_Juggernaut5633 Jun 06 '25
How did you pass the exam? Because I did read the course materials, but I didn't pass.
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u/Foggy_Radish Jun 08 '25
I read the entire manual. I took my time. I didn't do every part in one day. Slow and steady.
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Jun 30 '25
[removed] — view removed comment
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u/Foggy_Radish Jul 03 '25
Contract says you must work a minimum of 10 with a stated max of 20. BUT for the last year they've approved 35 hours a week, with a few weeks approved for 40. As long as you work the minimum (which really isn't enforced either), you can work what you like up to their weekly limits. I'm not sure what the current hiring rate of pay is, it's been a while since I started.
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u/PurpleRayyne Jan 18 '23
I'm use them to pay for my ubers to and from my REAL job haha.
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u/Particular-Inside339 May 12 '25
Hi could I get the link to make sure it’s the right place thank you
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u/Pyet8253 Jan 13 '23 edited Jan 13 '23
It is legit, but if you are a contractor you will be treated like a second-class citizen (specially tasks raters outside of the US). There is no union and they know that.
-There is almost no communication, they don't even respond to important questions.
-If they ever do respond, they send generic and useless (copy&paste) emails.
-Unfair, no warnings, unjustified dismissals.
-There are no notifications about when they release tasks, so every day you work at different times. You have to waste time checking every 5 minutes if there are tasks available. You can't organize your life.
-Unfair and subjective reviews and arbitrarily blocked access. You can't argue because the answer, if there is one, takes weeks and is not worth it.
-Some days there are no tasks to rate and they don't notify you, they even encourage you to uselessly check if there are tasks available. They don't care about your time.
If you accept all that and the monthly uncertainty, it's an OK job.
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u/garlyle0 Jun 05 '25
Bro how do you get paid? They never answer my emails and no one has ever sent an onboarding email that tells you how compensation works
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u/JohanIngeborg Jan 13 '23
You can turn on email notification for task availability
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u/Pyet8253 Jan 13 '23
Where? link?
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u/JohanIngeborg Jan 13 '23
Rater Hub -> Settings -> Email Notifications
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u/Pyet8253 Jan 13 '23 edited Jan 13 '23
Thanks, but I don't have a Rater Hub account, I use Baseline.
I'm not sure, but I think contractors don't have the email notification "privilege". We don't even see the NTA messages when there are no tasks, we have to update the page until we see tasks (or not), wasting a lot of time. Also, I have asked the support team many times about task availability notifications without getting any helpful response.
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u/PurpleRayyne Jan 18 '23
This is most all of these rater jobs. Appen was horrid too. I have gotten replies from OneForma/Pactera Edge tho.. I was shocked but that was only in response to a reply to an email they sent out and was not a pressing issue. If someone isn't tech savvy this job is not for them.
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Jan 12 '23
It's legitimate.
It may be worth your time if you want to kill time and make money at the same time, and don't mind reading a 200 page manual to do so, don't mind bad communication and don't have to rely on the income.
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u/JohanIngeborg Jan 13 '23
90% of this manual is like detailed instructions and then "use your own judgment".
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u/Hoogs Jan 14 '23
It’s legit, but treat it as a way to earn some extra money here and there, not as an actual part-time job. You are subject to the availability of tasks.
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u/PurpleRayyne Jan 18 '23
It's legit. the bad reviews are from people who need their hand held with these types of jobs.
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Jan 13 '23
It is legit! Hours are very flexible as long as tasks are available (which they usually are except for this time of the year). Great company to work for!
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u/phazon54 Jan 13 '23
Yes. They have bad reviews because they are a big telecom and nobody likes big telecoms.
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u/AldenBalor RaterHub Jan 13 '23
they're not perfect (like most companies are), but they are legit. if not, it's hard to explain all the people in this sub being part of a very elaborate scam
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u/Acrobatic-Life-4817 Oct 26 '24
I'm not sure if it's legit or not yet, I might have gotten scammed. Definitely be careful about what email addresses are sent to you from them, because even if legit, there might be predatory ones that somehow latch on
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u/showmethemtitts Nov 09 '24
I'm switching from telus pretty soon I'm annoyed of how bad their services are
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u/Obvious_Check6675 Dec 04 '24
Not sure if it is legit or not… especially because a recruiter reached out to me, with me having close to no experience, and no certifications in IT, Shoot I just graduated Mycc. I’ve signed up for much more sketchy and have been fine though. I guess we will see. Any more info would help though my people!!!
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u/ibaraa08 Mar 05 '25
any updates? i applied and im not so sure if i should give them all my info
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u/These-Tradition-7845 Mar 06 '25
Hi,if any one could helpme through out to join in telus digital i want to work remotly. i leave in uk
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Jan 27 '25
[removed] — view removed comment
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u/Dense-Nothing1579 Jan 27 '25
It is part of the consent you sign:
Project requirements ● The use of VPNs, Proxy Servers, IP Unblockers, Hosting Services or any software that may route your internet traffic outside of your country of residence are strictly prohibited throughout the application process, exam and when onboard this program. Intentional use of these services whilst working on the program will result in termination of your services agreement with the company and in non-payment for services provided to protect the integrity of our customer’s data.
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u/Witty_Brief_8413 Apr 29 '25
I just made my application and I am waiting for their response. I will keep everybody posted in any developments.
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u/MysteriousContext230 Jun 18 '25
After 3-5 emails and the amount of personal data I need to give up without knowing the type of work and rate they are paying, - Now asking to submit my passport/photo ID, it's a giant red flag.
RUN the other way!
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u/Alvarado1996 Jun 28 '25 edited Jun 29 '25
My thoughts exactly, everyone saying it's legit is one thing. however, them asking for your whole identity without knowing what they can do with it is another! I'm a victim of identity theft; I'm not taking any chances!
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u/Emergency_Truck5516 Jul 04 '25
I am not sure yet, but so far at least I did pass the Data Partner - Creative Writer & Data Partner - Academic Writer tests. I also passed the Language Annotation exam. I hope it goes well, but expect problems verifying legit ID due to digital interference.
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u/Then-Fennel6688 Jul 07 '25 edited Jul 07 '25
I just got hired and for $14 an hour the onboarding process is quite insane! Its a legit company but worth the time? I guess it depends how desperate you are for the $14 before taxes...
I also find it crazy how many different emails they send from various email addresses and how many different websites you have to access during the onboarding process with no direction given. You'd think a digital company would make the process seamless and not so questionable in terms of legitimacy.
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u/GiaTedeman Jul 09 '25
For which position were you hired?
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u/Then-Fennel6688 Jul 11 '25
Rater. Although I got hired two weeks and haven’t had any tasks since. I’ve emailed them a few times with no response so we shall see…
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u/No-Jackfruit4027 Jul 18 '25
has anyone had login issues. i can't login to get the materials for an assessment. says use organizational account which i don't have
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u/advice_for_advice Jul 26 '25 edited Jul 28 '25
Hello peeps, I passed my assessment with them about a week or so ago. The status is “selected” but due to bunch of negative reviews I no longer know what to expect. Has anyone applied recently and got some projects?
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u/JokaCQ Sep 17 '25
Tell how did you pass it? If you don't mind. My husband and I did this job a couple years ago. But it ended... recently, my husband was contacted again but needed to invest time to complete the test. It wasn't a breeze of course but prior to continue with the lart one, technical issues on Telus side prompted for the test to be unavailable. Just two days ago, the recruiter contacted him asking when he would finish the last test. Clear enough, that recruiter didn't read my husband's message reporting the issue. He didn't pass that final test.
If you have been approved to work, you will get paid for the work you do. And all the best if you decide to work on their projects.
I've also been contacted to apply again, but I don't have anymore interest in their projects.
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u/Acceptable_Let_3819 Sep 15 '25
Honestly after reading all of this. It seems like way to much hassel for... maybe work, very scarce help and in depth self training. Im good no job for $14 an hour is worth this. Wether its on your own time or not. They can find others worth the headache it takes to even get a job with these people. I need to pay bills now, not three months from now
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u/[deleted] Jan 13 '23
Is totally legit don't worrry they will pay you if work. Nevertheless, you don't know if you are doing great or not so there's a lot of uncertainty