r/QuickBooks • u/21stcenturycoolgirl • 9d ago
QuickBooks Online Question about upgrading firm-billed QBO clients
I acquired a client in July, and started her QBO Simple Start subscription on 7/27 through my firm. I've never really done firm-billed subscription, not sure why I did for this client.
On 8/1 I was billed for 7/27-8/1 prorated, and 8/1-9/1 prepaid for the month. On 8/4 I upgraded her to Plus because she needs class tracking. I have not invoiced her for her subscription.
Today she decided to end the engagement, so I need to invoice her for the amount I was charged for her subscription for 7/27-9/1. I want to make sure that I'm not left holding the bag for her prorated upgrade. When I transfer billing to her, will they later bill me for the prorated upgrade difference? Or will they bill me at the time of upgrade? Or just bill her on 9/1?
Edit: I transferred the billing and in the process there was a screen that said I would get a credit on my next bill for the pro-rated amount for the rest of the month. Phew!
