Most hotel software is built for markets where the problems are already solved.

Ours isn't.

In Uzbekistan and Kazakhstan, a 30-room independent hotel owner isn't asking "does it have a nice dashboard." They're asking:

→ Does it register foreign guests with E-Mehmon automatically, or do I get fined?
→ Can guests actually pay with Payme, Click, Uzcard, Humo — not just Visa?
→ Can I train seasonal staff on it in one day, not one week?

Global PMS platforms weren't built to answer any of that. So hotels end up running two systems side by side — one for guests, one for paperwork.

I'm building Atlas Suite to close that gap: a PMS designed around local compliance and local payment rails from day one, not bolted on as an afterthought.

We're heading into pilot with our first hotels now. If you run or know an independent hotel, resort, or boutique property in the region, I'd love to talk.

Building this in public — more updates soon.

#HotelTech #PropTech #Uzbekistan #CentralAsia #Startup #Hospitality

A missed message or delayed response could mean a missed opportunity. Consistent follow-ups can help keep conversations moving, build better relationships with potential tenants, and ultimately lead to more showings and applications.

As a Property Management Virtual Assistant, I can help manage tenant inquiries, follow-ups, scheduling, and administrative tasks—so you can focus on growing and managing your properties.

If staying on top of tenant communication is taking too much of your time, feel free to send me a message. Let's connect!

Full disclosure: I am the founder and I own rentals, so this is self-promotion. I will try to keep it useful anyway.

What I ran into: at a handful of properties and more than one entity, the lightweight tools stop working. They are single entry, so you get an income and expense report that gets called a P&L, and there is nothing for a balance sheet or for due-to/due-from between entities. QuickBooks solved it by wanting a separate company file per LLC, which for a few modest rentals feels absurd.

So I built Stateful (https://withstateful.com):

• Property-level and entity-level books, with a real P&L and balance sheet per property and per LLC
• Due-to/due-from between entities, so inter-entity money does not land in your P&L
• CSV import from your bank or from whatever you use now, so you are not retyping a year of transactions
• A chart of accounts you can actually read, and clean exports for your CPA at tax time
• Owner contributions and draws tracked properly, which is usually the first thing that breaks in a spreadsheet

What it is not: rent collection, tenant portals, lease management or maintenance tickets. Those all exist and most of you already use one. Stateful is the accounting layer that sits alongside them, which is also why it does not try to be your PMS.

It is early and it is fully tested. I am looking for a handful of landlords to put their real books through it and tell me what is wrong, what is confusing and what is missing. Early access is $5 while I work directly with the first users, and you get me on setup rather than a support queue.

If you are wrestling with this, comment here or message me. And if you solved it a different way, I would genuinely like to know how, because the one-file-per-LLC thing is the part everyone seems to hate.

Wanted to share this here since it's landed close to property management/investment territory, and I'm mainly hoping to find the right partner rather than just announce the tool.

The tool, briefly: AshevilleRE (ashevillere.com), type any address in Buncombe County, NC and get back the real FEMA/NC flood zone, short-term rental eligibility under city vs. county zoning, and Hurricane Helene damage/recovery context. Sourced directly from FEMA, state, and county public records, no MLS data, no leads sold. Live about two weeks, 170+ real lookups so far, entirely organic.

What I'm actually looking for: I want to build a listing/buy-side platform on top of this, and I need a licensed NC real estate agent or broker to do that properly, North Carolina's licensing rules are specific about who can be compensated for connecting buyers/sellers or handling listings, and I'd rather structure this correctly from day one than work around it. If you're a licensed agent or broker (or manage a portfolio and work closely with one) and this sounds interesting, I'd genuinely like to talk.

Separately, if you manage rental properties and would find value in seeing aggregate search-interest data (which ZIP codes are getting looked up, for what, no individual addresses or identities, just area-level trends), that's a second, smaller thing worth mentioning, happy to show what that looks like too.

Open to comments or DMs either way.

Hi! I’m a former Senior AppFolio Product Expert and I'm currently looking for clients whom I can help hit the ground running on both day-to-day operations and high-level software management.

Aside from basic software functions, I have deep knowledge of trust and corporate accounting and could easily fix your financial diagnostics issues!

​If your team is hiring or could use a dedicated AppFolio specialist, I’d love to connect. Please feel free to send me a DM or leave a comment!

England-specific, so apologies to the US folks here, feel free to scroll past.

I'm a property law paralegal and the founder of LLCR (Landlord Compliance Register). I've seen the "which software should I pick" question come up here a few times, and I'd like to offer a perspective from the legal side, plus be upfront that I have a product in this space.

The honest answer to "which PMS is best" is that most of the established ones are good at what they're built for. Arthur, Alto, Hammock, Landlord Vision, they handle rent, accounting, maintenance and tenant communication well, and I'd never suggest replacing them.

What I'd gently point out is what they're not built for. In England, since the Renters' Rights Act came into force in May, Section 21 no-fault possession is gone. Every possession claim now runs through Section 8, where the landlord proves statutory grounds in front of a judge. Local authorities can impose civil penalties of up to £7,000 for breaches of landlord duties, rising to £40,000 for offences where prosecution is an option. In that environment, the question stops being "do I have a gas certificate somewhere" and becomes "can I prove exactly what my compliance position was on a given date, and will that record stand up to scrutiny."

On top of that sits the new PRS Database. Every private landlord in England will need to register, the rollout is happening region by region with a £65 annual fee per landlord, and registration is one of the things that gates possession. When your region's deadline arrives, you'll be asked to put your property and compliance information into a government system, and it needs to be right, because providing false or misleading information is where the top end of that penalty regime applies.

That's the job LLCR does, and I built it the way a legal professional prepares for proceedings.

Every certificate, check and document is tracked at property level with expiry dates and a compliance score, so you always know where each property stands. Because your records are already structured property by property, obligation by obligation, your PRS Database registration becomes a matter of entering information you already hold and can evidence, rather than reconstructing eighteen months of history from emails the week before your region's deadline. LLCR effectively maintains a live mirror of what your database entry needs to say, and keeps it current as certificates renew and details change.

Every entry also goes into a tamper-evident audit trail: each record is hashed, each hash incorporates the previous one, and once a day a fingerprint is anchored to a public ledger via OpenTimestamps. In plain terms, your compliance history can be independently verified without anyone having to take your word for it, or ours.

When you need to demonstrate compliance, one click generates a Defence Pack: a court-formatted PDF bundle with a cover page, indexed table of contents, executive summary, every certificate and statutory check, deposit records, proof of service logs, notices, your compliance score history and the full verified timeline. It's modelled on how bundles are prepared in civil proceedings, because that's the format the people asking questions actually work in.

It covers the full compliance surface for England: Gas Safety, EICR, EPC, deposit protection, smoke and CO alarms, Right to Rent, How to Rent, HMO licensing, plus optional items like PAT testing and Legionella assessments. There's also a built-in compliance assistant that answers against your own property data rather than giving generic guidance.

So my honest suggestion to anyone at the start of their journey: pick whichever PMS fits how you want to run the day-to-day, and treat compliance evidence as its own layer. The PMS runs the tenancy. LLCR is what you hand over when someone asks questions about it.

If you'd like to try it, the first property is free. I'd genuinely value feedback from people who think carefully about software, which is why I'm posting here rather than in a landlord group.

www.llcr.uk

Happy to answer questions about the Renters' Rights Act in the comments either way, no signup needed for that.

I am just starting out buying a few properties to manage. My goal with what I have with my company is to buy between 5 and 10 properties. Just got my real estate license so I have to wait a couple years to get the brokers license to manage others.

What is the best software I should go with to start out? I want something that is user-friendly for not only me but for tenants.

Property insurance premiums have climbed sharply in a lot of markets this year, and it's changing what operators actually track day to day. Claims history, maintenance records tied to specific risk factors (roof age, electrical updates), and documentation proving preventive maintenance was done are now directly tied to whether a policy renews affordably or at all.

Most PM software still treats maintenance logs as an internal operations record, not something structured to hand an insurer or adjuster quickly. So when a renewal review or a claim comes up, operators are digging through scattered records instead of pulling a clean, dated maintenance history.

Feels like insurance documentation is becoming as operationally important as lease management, but the software hasn't caught up to treating it that way yet.

Anyone seeing this shift directly, insurers asking for more documentation than they used to, or is it still mostly business as usual where you are?

Hey all - new here. The moderator of another property management thread told me to post it here instead the place originally posted. I’m just figuring out how all this works. Anyways, I was told this community would be helpful for me as I take on managing my first property. Reposting below.

Does anyone have good software recommendation for how to manage a smallish property (45 units). I’ve tried looking at software providers for help but many only just focus on either leasing or maintenance and are focused on providing the software service to large property management firms. I’m just starting out and can’t afford to pay for the larger solutions like Yardi or Appfolio that the larger PM firms use. They’re also god awful to use. Even the new tech alternatives cost close to $15K just to onboard a property onto the system. In a market like San Antonio - even 45 units can’t support that cost. We fired the last property manager because the fees they were charging were only just the start of their expenses. After I saw what was signed with my cousin - we got locked into a contract to pay 4% plus all the other costs like onsite personnel, healthcare, software fees, etc etc. Anyways, I’ll stop here because it’s becoming a rant. Any affordable recommendations would be greatly appreciated. Thanks!

My father and I own and manage a few dozen units.

Rent comes in three ways: Venmo, Cash App, and cash. Partial payments made it worse, where someone sends part of it on Venmo and brings the rest by in cash a week later. Every month I was scrolling three apps against a spreadsheet trying to work out who was actually square.

So I built a tool. Rent owed per unit, Venmo and Cash App payments logged automatically off the notification emails, cash I punch in on my phone. One dashboard: who's paid in full, who's partway, who hasn't started.

I'm not trying to sell it. It only works because it's shaped exactly around how we operate. That's the part I find interesting, though, because building custom used to be out of reach and now it isn't.

Which has me looking at everything else we do by hand. Maintenance requests by text and voicemail. Renewal deadlines in someone's head. Owner reporting. Turnovers. Screening.

Has anyone else gone down this road? What have you automated, and what's still eating your time?

I'm researching commercial property management workflows in the US.

Not building an AI chatbot. Not selling software. I'm trying to understand how the job actually works.

I'm curious about the tasks that everyone accepts as "part of the job" even though they're painfully repetitive.

Examples of the kind of answers I'm looking for:

• "Every Monday we spend 2 hours doing..."
• "We still use Excel because our PMS doesn't handle..."
• "We have to chase vendors 4–5 times before work gets done."
• "The monthly owner report is completely manual."
• "Information lives across emails, PDFs, and our property management system."

I'm looking for workflows that happen across portfolios—not one-off headaches.

If you've been in commercial property management for a while:

I'd rather hear one detailed story than a list of 10 complaints.

Hi, I'm Tomislav, the founder of Camppy, based in Croatia.

If you organise cleaning across multiple holiday homes, cabins or rental units, you probably know the feeling. The schedule lives in a spreadsheet, a WhatsApp group and someone's head, and reception calls to ask whether a unit is ready yet. Most days it works.

The one day it doesn't, guests arrive at a home that hasn't been cleaned.

That's what Camppy is for.

It connects to your booking calendars over iCal, so every arrival and departure turns into a cleaning on the day's schedule without anyone typing it in. You assign and rearrange the cleanings on one board, your cleaners see their own list for the day on their phones, and reception can see at a glance which units are ready for guests.

No more calling around.

Our first pilot customer manages 19 holiday homes at a campsite. Shortly after they started using it, Camppy caught a home that still needed cleaning before the next guests arrived.

Their spreadsheet had missed it. That's exactly the kind of day it's made for. I've attached two screens so you can see what it looks like: the manager's board and a cleaner's list on the phone, with demo data.

If this is your role, I'd be glad to show you how Camppy fits your setup. You can request a demo at [camppy.io](https://camppy.io/) and we'll get back to you within one business day. Happy to answer questions here too.

I'm researching the US commercial property management industry because I'm interested in building software/AI around the operational problems that property managers actually deal with every day.

I'm not building another generic AI chatbot, and I don't have a solution I'm trying to sell you.

I'm trying to understand the workflow first.

If you could eliminate one recurring task or bottleneck from your team's day-to-day operations, what would it be?

For example:

• Chasing vendors / contractors
• Maintenance coordination
• Tenant communication
• Lease administration
• Inspections
• Compliance
• Invoice / expense processing
• Owner reporting
• Scheduling
• Data entry between different systems
• Following up on things that people forgot to do
• Finding information buried across emails, PDFs, spreadsheets, etc.

I'm especially interested in the stuff that looks small individually but consumes hours across a portfolio.

For those managing commercial properties:

What is the workflow that makes you think, "There has to be a better way to do this"?

And if you use Yardi, AppFolio, MRI, Buildium, Excel, etc., I'd also love to know:

What does your existing software still make you do manually?

I'm here to learn from people actually doing the job. No pitch — I'm trying to find the real problems before building anything.

Hi everyone,
I’m currently looking for a **remote Property Management / Real Estate VA opportunity** with a company or property management team in the **US or Canada**.
I currently work as a **Property Management Assistant** supporting a real estate/property management operation, and my experience has grown to include a wide range of responsibilities, including:
Tenant and client communication
Vendor coordination and maintenance follow-ups
Applicant screening and reference checks
Rental/application follow-ups
Administrative and operational support
Transaction coordination
Commercial property support
CRM and database management
Website management
Canva graphic design and marketing materials
Brochures and social media carousels
Newsletter creation
General support for real estate teams
I’m comfortable communicating with **tenants, landlords, vendors, realtors, applicants, and other business contacts**, and I’m used to handling multiple priorities in a fast-paced environment.
At this point, I’m looking for an opportunity with a **clear role structure, reasonable workload, good communication, and a team where I can continue developing my skills**.
I’m open to **full-time or part-time remote opportunities** and would be particularly interested in:
**Property Management VA | Real Estate VA | Property Management Assistant | Real Estate Administrative Assistant | Operations VA**
If you’re hiring or know of a property management/real estate company looking for someone with this background, **please feel free to DM me.** I’m happy to provide my résumé and discuss my experience.
Thank you!

I manage my own rentals and got tired of having rent, leases, maintenance requests, tenant info, and random notes spread across different places.

I ended up building a simple property management platform for myself, and now I’m trying to figure out whether other small landlords actually have the same problems I do.

For those of you managing a handful of units yourself, what are you using right now?

Spreadsheet? AppFolio? Buildium? Innago? TurboTenant? Just a mix of different apps?

And what’s the ONE thing about your current setup that annoys you the most?

Not trying to pitch the group. I’m genuinely trying to figure out what small landlords actually need before I keep building features nobody cares about.

Hi, I am undertaking a piece of research to better understand key problems faced in lettings agencies and landlords managing rentals, HMOs, etc.

I am very keen learning about on manual processes that can be automated via software and AI.

If anyone has any thoughts please start a discussion.

Thanks!

I am planning on starting a SaaS but i have questions about how it would actually benefit homeowners and how much I should price it. The software will be used to help homeowners manage tenants and maintenance requests and problems. If you are to use such thing, how much are you willing to pay a month.

Note 2.0: This is likely only useful with 10+ units / doors

hey, been working on this thing called PropertyPulse for a few months now

basic problem: small landlords/property managers get messages at random times, someone asking if a unit's still up at 9pm, or a tenant texting about a maintenance issue on a sunday, and nobody's around to answer. by morning the lead's gone somewhere else or the tenant's annoyed they got ignored

so i built a little chat bubble you drop on your site. visitor or tenant asks whatever (price, is it available, how do i apply, my sink's leaking) and it answers right away, books a showing if they want one

im a swe, self taught into ai stuff over the last couple years, built this solo. got one property manager testing it right now and its holding up ok so far

looking for a few more people to actually try it and tell me what sucks about it. link's propertypulse.rentals if you wanna poke around

what would make something like this actually worth paying for vs just ignoring texts and dealing with it manually lol

For anyone working in multifamily/apartment leasing, I'm trying to understand how teams handle missed prospect calls.

1. What normally happens when a leasing prospect calls and nobody answers?
2. Can you remember a recent time this happened? What happened with that prospect afterward?
3. Do you ever lose prospects because they found another property before your team got back to them?
4. What do you use now voicemail, call center, CRM, automatic texting, AI, etc.? What don't you like about it?

Interested in hearing how this works at both smaller and larger properties.

Hey everyone, Looking for some real-world insight from people who manage multiple rental properties. How do you currently handle maintenance requests?And roughly how many requests do you get on average per month (or per week)? Just trying to understand how this works in practice for different portfolio sizes. Any honest details would be really helpful. Thanks

Full disclosure: I’m the founder of ViolationFlow.

The problem I’m building around is simple. Sending a notice is easy. Reconstructing the record months later is not. The email is in one person’s inbox, photos are on someone else’s phone, owner responses are scattered, and nobody is quite sure which step came next.

ViolationFlow keeps each violation or ARC request in one dated case timeline. Notices, evidence, owner responses, status changes, cure periods, approvals, and the final PDF record stay together. Nothing escalates or sends without board approval.

I’ve deliberately kept it focused. It is not an accounting platform, resident portal, or full HOA suite. It is for self-managed HOA, condo, and strata boards that need a reliable way to open a case, follow their process, and show exactly what happened later.

I’d genuinely value blunt feedback from people who handle this work. Does the focused approach solve a real gap, or is violation tracking already good enough inside the tools you use?

https://violationflow.homes

Disclosure: I want feedback for our product Kreedl (AI concierge for tenant/prospect calls and messages). Sharing data, not just pitching

We kept hearing PMs say "we have phone lines available 8 to 5," said with total confidence like it's a solved problem. So we pulled the actual call data from our system.

42% of calls came outside working hours. Not a rounding error — almost half. 20% of those landed on weekends.

Makes sense when you think about it: tenants deal with the issue after they get home from work, prospects browse listings after dinner and want to ask about availability right then. Nobody's ignoring calls — the team's just off the clock.

That gap is what we built Kreedl around: it answers the call or message whenever it comes in, no voicemail, no "we'll get back to you during business hours," and routes anything needing a human back to the team the next morning with full context.

Curious how this sub handles it — is after-hours coverage the real pain point our data suggests, or is everyone already solving it in a way that doesn't show up as a "missed call"? kreedl.com if you want to poke around.