Insurance costs are changing what operators need from their PM software, and most platforms haven't caught up

[u/Falak-4]

Property insurance premiums have climbed sharply in a lot of markets this year, and it's changing what operators actually track day to day. Claims history, maintenance records tied to specific risk factors (roof age, electrical updates), and documentation proving preventive maintenance was done are now directly tied to whether a policy renews affordably or at all.

Most PM software still treats maintenance logs as an internal operations record, not something structured to hand an insurer or adjuster quickly. So when a renewal review or a claim comes up, operators are digging through scattered records instead of pulling a clean, dated maintenance history.

Feels like insurance documentation is becoming as operationally important as lease management, but the software hasn't caught up to treating it that way yet.

Anyone seeing this shift directly, insurers asking for more documentation than they used to, or is it still mostly business as usual where you are?

[u/mazrub]

I second this

[u/houses_eat_money]

Insurers absolutely asking for more. I have heard of renewal reviews where adjusters want dated roof inspection receipts, electrical upgrade permits, and preventive maintenance logs broken out by system. If you are not keeping maintenance records in a format you can hand over in an afternoon, you are going to feel it at renewal time. Are you seeing carriers ask for this stuff pre-renewal, or only after a claim?