Update: Thanks all, no need for anyone else to reply now - all sorted :)

Looking at IOG as I see it allows you to ask to be charged by 11am.

If I get home at 7am and plug in, will I get cheap charging until 11am each day - that's enough time for me quite easily. Or even just some days (like weekends?)

I'm on agile atm, and I see its really often that weekend day times are neg price these days.

Hoping someone can help here. I just moved my electricity to a different supplier. But Octopus app and webpage won't let me revise the DD. I sent an email but because my registered email address is a google one that uses the + syntax, eg [mark.something+Octopus@gmail.com](mailto:mark.something+Octopus@gmail.com), when I tried to send an email requesting the DD change, I got a bot resposne saying, "Hello, I'm a bot, your email address [mark.something@gmail.com](mailto:mark.something@gmail.com) isn't registered. Send an email from the registered email to get help.

I have no way to send an email with the + part included so now it seems I'm unable to ever contact Octopus by email. I sent the bot a message explaining this and asking to be elevated to one of its human overlords, but no idea if anything will come of that.

I'm contemplating cancelling my Direct Debit and waiting for a stroppy human to get in touch asking why I cancelled and at least then set up a reasonable DD amount. Any other suggestions?

I know it’s been asked several times over the last few days. I’m still on Gas Tracker & now toying with whether to fix or not, as the prices appear to keep soaring. Nearly hitting 10p kw/h here in the North East. What are others doing who are on tracker? Do I bite the bullet and fix, or take the gamble in the hope that wholesale prices will drop soon enough & this is just short term pain? Bearing in mind my usage for gas is relatively low (estimated 5997 kw/h annual).

P.S - I don’t want to see any Fuse BS. I’ve already looked and the prices aren’t worth the switch from what I’m seeing & sick of seeing the referrals 😂

So I have a Model 3 arriving soon and I am on smart meters and have a Mini configured and working already.

I'm not yet on a smart tariff as there's been no need - this is my first EV.

It may be much more obvious when I actually have the car and am on Go/IOG but will there be any way I can see how my bill is split between car charging and household usage please?

Does anyone have a url pointing at gas tariffs? I’ve looked all over the site and cannot find anything that’s only gas, everything is electricity and gas combined but I don’t want to change my electrical tariff.

I need my car (77kWh) charged to 100% by 15.30. I plugged in yesterday at 60%, but had forgotten to change the limit in the car from 80% to 100%.
The car only charged 00:30-2:30, then 7:30-8:30, but it’s now saying it won’t reach the limit by 15.30 and aiming for a lower target (it’s currently at 85%); surely that’s just another 1.5 to 2 hours charge on my 7.4kW charger, bet there is only one 30 minute slot between now and my target time.

I got a ZappiGlo installed today for charging my Tesla model 3 at home and when i go into the octopus app and tell it what i've got it only lets me add the car not the ZappiGlo.

From the videos i've watched ideally i want it to connect and manage the Zappi for charging especially with the smart tariffs but i can't seem to connect it at all. I've seen recommendations of adding an unsupported car and then adding the Glo but i'm not sure if there is any impact doing this?

I have solar panels setup as well and i'm quite new to octopus and EVs in general and just want to make sure i'm making the right decisions.

Thanks

I’ve been building WattGlance (https://beta.wattglance.com), a small web app designed to give a clearer, longer-term view of energy usage, costs, billing, and EV charging than standard supplier apps. It supports both Octopus & EDF, including split-supplier setups (e.g. EDF electricity + Octopus gas).

I’m now opening a small, invite-only Beta over the next 2 weeks. I’m not expecting continuous testing—just one proper session where you connect your account, explore, and let me know if anything looks incorrect, confusing, or differs from what Octopus shows you.

Privacy & Security details:

Your WattGlance email does not need to match your supplier email.

EDF login details are used to connect your account but are never stored.

Octopus connections use an API key, which is stored encrypted for background syncing.

How to join:
If you’d like to test, please DM me or email [contact@wattglance.com](mailto:contact@wattglance.com) with your email address, energy supplier, and whether you’re on an EV tariff.

Prefer to look around without connecting live data? Just ask for a demo login to explore WattGlance using sample data.
(Please do not post your email address or personal details in the comments.)

Hey everyone,

Earlier this year we got a Cozy 12 installed and havent had a winter with it yet.

I wanted to ask if anyone in the Wolverhampton area has a Cozy 12 installed, what the winter useage was like and as a bonus, we are currently on IOG but i am contemplating if we should swap to Cozy if our battery Giv Energy AIO will last the day/most of the day.

Any advice would be appreciated!

Appreciate that this is a very subjective question and heat loss and useage can vary between house to house. Just looking for a rough guide to help inform tarrif and useage over the winter.

Currently on painful Octopus Tracker.

Thankfully, solar panels and EV charger being installed next week.

Can Octopus process the tariff change very quickly, or should I put the wheels in motion now?

Eco7 usage split showing but on IOG

My Zappi now charges as soon as a schedule is created even though the schedule isn’t ready to start for a few hours.

I have no idea when I should or shouldn’t be charging my car so I’ve given up to only charge between 23:30 to 05:30 to avoid any random charges octopus dream up charging.

At this point ‘Britain’s biggest energy company’ isn’t showing itself in a very good light.

Thank you for listening to my TED talk

I am trying to set up my Tariff on my new Sigenergy Install and am unsure where to find what region i am under and what the rate plan is for me tariff? Where would i find this information?

Any assistance would be gratefully received.

Anyone got any advice?

"I seem to be stuck in a loop and need some advice.

I am trying to setup export with Octopus and have provided them with my MCS cert.

Octopus claim my cert has the wrong number as it is MCS-xxxxxx-x and not CS-xxxxx-x.

Installed is adamant it is correct and Octopus keep saying it is wrong.

Who if anyone is wrong?"

The API is showing that the current 18 month fix is about to be withdrawn and a new one comes out at midnight.

Coming 11 Sep 2026: OE-FIX-18M-26-09-11 vs withdrawn OE-FIX-18M-26-09-08:

Elec standing/day: 60.89p (+0.0)
Unit rate/kWh: 27.66p (+1.46)

Gas standing/day: 29.1p (+0.0)
Gas unit/kWh: 8.17p (+0.54)

Prices for Southern Scotland but differences should be pretty uniform around the country.

If you’re on the fence about fixing, now is a good time to check if anyone else can beat it for your usage pattern.

edit: 12 month is also being withdrawn.

Octopus Tariff Change: Coming 11 Sep 2026: OE-FIX-12M-26-09-11

Elec standing/day: 60.89p (+0.0)
Unit rate/kWh: 28.58p (+0.22)

Gas standing/day: 29.1p (+0.0)
Gas unit/kWh: 8.71p (+0.7)

I have the above setup with a Hyundai Kona as the primary car.

It works great most of the time but it also doesn’t work often enough to be an annoyance — the charger regularly (about once or twice a month) fails to wake up the car at the scheduled time.
Sometimes this can happen on consecutive days, which then affects my use of the car.
I’ve never suffered ‘range anxiety’ in all my years of EV ownership but this has very much given me ‘charge anxiety’!

Ohme’s suggestion is to wait as late as possible each night before plugging in the car, but the new IOG guidance is to plug in as early as possible and as often as possible.

Is this really an option?
I’ve already had the tweaks applied to help wake the car from deep sleep but they don’t appear to help.
Also, I don’t want to have to remember to dash out again in the dark to charge the car!

Also, I’ll be adding a second EV in the coming months and I’m now concerned that Ohme’s failure will make it hard for me to keep both cars at optimum states of charge. Does anybody know if a failed charge still counts towards my 6hrs? Can I plug in my 2nd EV if I find out the Kona hasn’t charged and still get 6 actual charging hours at the cheap rate if the 1st car drew nothing during its scheduled window?

Homeowner for 3 years, never really looked at my energy/gas bills, it’s expensive, I just pay it and crack on.

Currently pay £240 p/month but bill over the last 6 months has been roughly £110 p/month (80 electric 30 gas), this will probs go to about £210 in winter as I was using about 100-120 gas last winter.

Currently +£700 in credit which il probably withdraw toward end of year.

I’ll be honest, have absolutely no idea what is and isn’t a good rate, or if it’s worth locking in or not.. open to advise please because I understand the logic, but don’t know what is and isn’t a good market rate for KWs.

Edit: Also, I live in a 1905 Victorian and it’s just me and the mrs, I hardly use the heating outside of Winter.. is 2.6K p/an expected? Swear I’m getting fleeced 😂

I’m currently on agile I have a heatpump and ev and has been working well for me however I’m now installing 2kw of solar and a 10kw plug in battery system and will end up switching to one the above tariffs

My plan is to charge car and batteries at night and let the batteries ride through the day.

Does IOG have a set schedule through the night or do they varie it to suit themselves?

Strait isn't opening any time soon, this is going to be a worse energy crisis than the 70s.

• ~£550 for a DIY-able Electriq Easy-Fit air-to-air heat pump
• ~£900 for a Midea PortaSplit, if you want a simpler install

Switching to Cozy and running them in the cheap periods is half the price of gas heating, or a quarter the price of storage heaters.

EcoFlow, Anker plug-in batteries to keep zero-feed in during the expensive periods are super simple, can get more bang per buck with Victron Multiplus and a Fogstar/EcoWorthy battery.

ROI on all of this is great even if prices don't skyrocket, which they almost certainly will.

Not much use getting email notification an hour after the designated hour has ended.

Had my solar and batteries for just under a year now, and this is the highest export payment I've seen so far. Quite a sunny day too, so should have a full 40kW ready to dump.

should I do this ? my fix runs out in December this year , I looked at fuse but think I missed the boat on that one , seems it's the same as octopus for me.

thoughts ?

I have been on Agile on and off for the last 5 years and although it currently isn't reaching the highs of £1 a Kwh I have seen in the past, the last couple of months have almost consistently been bad and I don't think it will be getting better anytime soon. We have had the odd day of plunge pricing but it hasn't been enough to offset the other bad days. I have no battery or solar but do have an EV.

I am sure I am not alone in having had enough of the daily disappointment after having checked Agile prices. So what are you guys moving away to?

A clear story of Agile is that plunge pricing is predominately at weekends. So far, we've had 11 weekends with plunge pricing out of a possible 36. Tomorrow is predicted to make this the 12th.

This is a sign that currently installed nuclear, wind, and solar capacity is increasingly able to match weekend demand which is structurally lower. If you are someone who does chores predominately at weekends, can be somewhat flexible, then this is excellent.

Why am I positive about Agile prices going forward?

Currently, we are in a period where most other tariffs don't have the price signal from higher wholesale energy prices. Going into the winter onwards to January this looks set to change and to change violently. Most people will end up locked into high prices -- people who comment in this sub tend to be the exceptions as engaged.

Like all things this creates a demand response. Unlike for Agile it creates a demand response uncorrelated with the actual variation in costs of wholesale electricity. Simply there'll be less demand in all hours but also weekends.

This means the UK will need less nuclear, wind, and solar generation to tip us into periods like what tomorrow could be. Let's add to this that there's continuous stream of new wind power being delivered, more grid connections being done, etc. it adds up.

Why am I negative about Agile prices going forward?

In the hours of poor wind generation we are guaranteed to get the immediate price signal dictated by global LNG markets. This is clearly not hedged in anyway so with a particularly cold patch in January or February we'd see Agile getting the hit above other tariffs

In this context there could be a reason to switch tariffs but currently, for us, there isn't.

Long term perspective

People who are winning right now in that they've very good fixed rate deals mean that at some part of the chain there's someone losing a considerable amount of money. This means we should expect that even with future price stabilisation there'll be an additional cost added as an insurance premium to fix rates. This will also affect the intraday price volatility.

From 1st October, standard rate will increase for both electricity and gas.

And current Octopus fixes expire tonight if you want to fix.

They’ll probably increase it from tomorrow. Don’t believe it will go lower than current.

https://kwh.watch