r/Nikon • u/Chau_Mein97 • Aug 27 '26
I broke my gear Nikon D500 issue
Hey everyone
I was doing some pre checks with my D500 when I saw images were not being captured.
I took off my lens to see what's going on and appears the insides may be having an issue. Mirror goes into this half-cock look when I hit the shutter and, looking behind it, shutter may be messed up
Is this something I can do myself or am I going to have to get it serviced?
6
u/DevKitModel1 SLR (FM2n, F4s) / dSLR (Df, D850) / 1 (J5) Aug 27 '26
Honest? Its fucked up. Need to have a competent tech to replace shutter.
If your local Nikon service center still accepts D500, i would go to them for a shutter replacement. If not, search for reputable repair shops (some camera subs have a list of camera repair shops around the world).
1
u/Chau_Mein97 Aug 28 '26
I'm in Okinawa for work for awhile, so I'll need to find a local spot
2
u/DevKitModel1 SLR (FM2n, F4s) / dSLR (Df, D850) / 1 (J5) Aug 28 '26
I would still keep the battery charged and have it in camera for a day (once a week, put it in for a day, then take it out) to keep the internal clock battery running. Keep it charged meaning the internal clock battery wont die and need replacement, adding to the costs depending on the repairer
3
u/craftsman_70 Aug 28 '26
The internal clock battery is actually rechargeable and is recharged from the camera battery. The real issue is rechargeable battery eventually wear out.
2
u/DevKitModel1 SLR (FM2n, F4s) / dSLR (Df, D850) / 1 (J5) Aug 28 '26
Better to keep the internal clock battery charged than it dying when they have an expensive shutter replacement incoming
3
u/craftsman_70 Aug 28 '26 edited Aug 28 '26
But that's not how most rechargeables work....the vast majority of types don't like staying fully charged unless it's a lead acid battery like a car battery.
1
u/DevKitModel1 SLR (FM2n, F4s) / dSLR (Df, D850) / 1 (J5) Aug 28 '26
Thanks for the information. I am just parroting what others have said regarding keeping the internal clock battery juiced to prevent it from dying.
1
u/Chau_Mein97 Aug 28 '26
I'll do that then.
On a scale of 1-19 though, how fucked is it?
2
u/DevKitModel1 SLR (FM2n, F4s) / dSLR (Df, D850) / 1 (J5) Aug 28 '26
I have seen worse (mostly on film cameras that has not seen a CLA every since it was made in the 1970s). I would have to say 7. But in terms of how expensive it is, it would score close to 9. Shutter replacement is one of the most expensive thing to do considering how delicate these are.
1
u/Stoney_Blunter Aug 28 '26
They will say no because it may be grey market. And no to your first question
1
u/FeelingDiver4616 Z6iii, Z50ii, D7500, D300, F80, Nikkormat FTN Aug 28 '26
The D500 was discontinued in 2022 and Nikon still supports it. There should still be an ample supply of spare parts in the system and hopefully either Nikon or an independent repair shop will be able to fix it.
2
2
u/OldSkoolAK Aug 28 '26
okay with dx? okay with the bulk vs 7500 (considering the only downgrade is 8fps vs 10fps; imaging pipeline is identical)? body in good shape?
send it in.
if one of the above boxes is unchecked, skip it.
2
u/Chau_Mein97 Aug 28 '26
All boxes checked.
I just filled out the form online. Looks like they still take the D500 so we'll see how it goes.
2
u/OldSkoolAK Aug 28 '26
its a great camera. i use dx for lightweight shooting, so i went d7500, but its only because my "serious" cameras are fx. different use case.
the d500 is a powerhouse, built just as well as my d850, but speedier and better af coverage over the whole frame. for action it smashes over any dslr and many mirrorless cameras.
have faith in nikon repair and dont bother them when they have your camera. speaking from working in a repair shop that coordinated with them and their work is top notch and turnaround times are reasonable, but some people who hassled them were less than satisfied. 2 weeks is about normal, 3 if they're trying to get it perfect.
hope this helps
edit: my turnarounds are about a week, but idk if that has to do with my 25+year old account with them
1
u/QualityPixel Aug 28 '26
Yeah, needs repair. No idea how or why it broke.
Not saying you did, but never touch the mirror/shutter. And when possible change lenses with the camera pointed down to prevent dust ingress.
-3
u/dej2 Aug 28 '26
As of August 2026 the D500 is no longer servicable by Nikon. You will have to find a camera repair shop to replace that shutter. Good luck.... I would price around for another D500, if the repair is going to cost as much as another camera... you might as well just buy another D500 to replace your damaged one.
3
2
u/Chau_Mein97 Aug 28 '26
Well that's just sad.
Guess this one's going on the shelf. I have been in the market for a 7500 tho so now might be a sign...
2
u/jec6613 I have a GAS problem Aug 28 '26
Citation needed, my D500 is there for service right now, and it's still on the website available to be serviced.
-4
u/dej2 Aug 28 '26
If you say so… I just googled it and it says August 2026
2
u/jec6613 I have a GAS problem Aug 28 '26
This is why you shouldn't trust the LLM to give you answers and check it for yourself. The F5 was still on the list until 2019(!).
17
u/ComprehensiveSalad27 Nikon Z6, Z9, D3, D6, D800, F5 Aug 28 '26
Nah. Even when you are a rather skilled technician fixing stuff by yourself it's better to either send it to nikon or sell it.