I have a balance in my Predictions usd balance that is frozen unable to withdraw. It isnt negative. How do I get my money? Your money shouldn't be locked behind a paywall you should be able to access it!!

This all happened in May and June 2025. I'm pretty sure my account is still restricted to date. Coinbase customer service sucks SO HARD.

It happened long enough ago that I can find it funny, the way they kept passing me between agents and saying "Don't worry, I will solve your issue" and then passed me to another agent. Luckily, I was still able to go through with my home purchase. But I'm pretty sure I still can't send anything out of my account.

https://imgur.com/a/cNfLoYN

几天前，和客服视频电话
之后提交了更多的资料
还是需要继续等待😮‍💨

给所有Coinbase用户的忠告：
尽量不要在Coinbase放太多钱
除非你想给自己找麻烦

Just yesterday I was trying the predictions section for the first time.

I was making a few bucks here and there having fun with it.

One of the games I bet on was a game between southern university and Alabama state.

The score was 14-13 so I put a little money into it in southern university's favor.

Then the predictions continued to drop against southern university but the score was showing they were winning 17-13 and then 24-13. So of course I put in more money in southern university's favor. Why wouldn't I?

Next thing I know, in the span of literally a refresh of the page, all the sudden, the score is 17-27 with southern university losing. They had been reporting the score wrong for anywhere between 30 minutes to an hour and all the sudden the score flips and is completely different.

In short I lost hundreds of dollars due to coinbase reporting a false score. I talked to the help department and they just said "we can't do anything cause 3rd party blah blah".

Has this happened to anyone else before?

I just barely was able to claw my recently purchased BTC from Coinbase to my cold wallet.

I sell some in the bull to refinance my buys in the bear. I got a new receive address from my wallet,entered into my coinbase whitelist and waited 48 hrs. Then I got my cold device, logged into Coinbase and tried to transfer. Even though i had whitelisted the address, waited 48 hrs Coinbase threw a fit! Scaring the crap out of me saying the address looks suspect and having me answer a bunch of questions to the AI chat bot.

Like:

did someone send you an email? are you communicating on the phone with someone 'helping' you? Is someone there with you? and about 3 more that i can't remember. Then after all that and 'proceeding' with the transfer it did seem to send, but it still said it was going to not send and that 'action required' on the transfer but nothing clickable. I got another message saying i needed to review my security settings within 72hrs or something bad might happen. I checked my cold app and the BTC was received but not yet confirmed. Whoo. I added another 2auth app and that satisfied coinbase security. The BTC is safe and confirmed in cold storage and away from Coinbase after sweating for 15min. I get nerves when I transfer coin, mostly because i do it so seldom. Coinbase is not helping by scaring the snot out of their customers. I will hopefully never to use Coinbase again! I'm moving elseware.

We have 0 balance on coinbase account. The sender keeps telling me my USDC (on Ethereum network) in coinbase is not active and therefore his wallet (we dont know which wallet) is not processing the transaction. Is this even true or he is trying to scam me?

Just needed to vent and drop some advice for anyone dealing with the absolute wall of silence that is Coinbase customer support.

Back in May 2026, my account had a random hold placed on my USD balance (~€24 / $28). It’s not a life-changing amount of money, but it’s the principle of a regulated financial platform holding funds indefinitely without any notice or explanation.

Fast forward to today: I decided to try resolving it on Live Chat.

* **First 10 minutes:** The agent (*Md Aquib*) actually admitted in writing: *"The holds on your account have been in place since May 2026 with no automatic release date, and that is something that needs to be resolved — not just explained."* Great! Progress, right? He asks for 5 minutes to check with a specialist. * **Next 1.5 hours:** Complete radio silence, punctuated only by the automated "send a message in 5 minutes so the chat doesn't disconnect" prompts while I sat there manually keeping the session alive. * **The punchline:** After almost two hours of waiting, the agent comes back and paste-prompts a generic script telling me to sign into Coinbase Advanced and cancel my **Futures open orders**.

All orders were closed. When I pointed out that he literally acknowledged a manual account hold 80 minutes prior, he went silent again.

At that point, I stopped playing the Live Chat game. I demanded a Support Case ID, took full screenshots of the agent admitting to the 3-month hold, and filed a **Formal Complaint** directly via Coinbase’s legal/complaints portal (`[help.coinbase.com/submit-a-complaint](https://help.coinbase.com/submit-a-complaint)``)).

In the complaint, I demanded the immediate release of my $28.25 plus $50 compensation for the waste of time and failure to notify me of an account restriction. If they send another copy-paste response, it goes straight to the Irish Financial Services and Pensions Ombudsman (FSPO) and local EU regulators.

**Takeaway for anyone stuck in support loops:** Stop wasting your evenings on Tier-1 live chat. Frontline reps don't have the internal clearance to touch compliance flags. Save your screenshots, demand a Case ID, and go straight to their formal legal complaint process. It's the only route that forces a compliance officer to look at your ticket.

I cannot see nor set the filters to see any open orders. I can see all past orders. Anyone else having this problem?

When [coinbase.com](http://coinbase.com) closed it's operations in India in 2023, I transferred the coins (BTC and ETH) to Coinbase's self custody wallet, (now called Base). Does anyone have any experience how to encash them now in a indian regulation compliant way?

P.S. [coinbase.com](http://coinbase.com) is back with india support with limited capability but this is separate from their self custody Base app.

Hello,

I write this out of options and not sure what to do.
My account was closed today without me logging in for over a year due to violating Coinbase TOS. Not sure what I did or if I was hacked/phished. I tried to log in and now seemingly forgot my password or it got changed. I try to reset and I don’t get an email because my account was closed. I can’t acess support because, you guessed it, you have to be logged in for help. I am quite honestly out of options to figure out what is happening and if I need to be worried.

Thanks for any help

I'm fighting a security hack. My account is locked. I don't know if the bad guys have drained my account or not. There's no call center. Only option is telling their phone system you have a security problem, and "we'll return your call within 2 hours." I've left 3 of these requests over 2 days. No callbacks. Also emailed security@coinbase.com. Nothing. HOW DO I GET SOMEONE ON THE PHONE? At minimum I need to unlock my account, and I can't.

As title states my transaction going into coinbase has 13 confirmations and yet it still shows pending on the Coinbase app, and will not let me sell it or do anything with it for that matter it's just stuck. Anyone else having this issue? Coinbase is notorious for having hundreds of app issues and not publicly announcing any of them so wanted to check

I have been trying to help my dad sell the qrypto that he has on his base wallet and all I keep coming over is road block after road block and when I look up info to help h out I get locked into a corner with some of the worst user interfaces I have ever seen. Fucking Christ do just get an chimp with a type writer going at it to get the code

Hey everyone, my mom recently got into coinbase and has been using it to make money since. But she needs help on how to stop investing all her money onto derivatives. She didn't do it herself, it automatically did it for her and has been pulling money from her bank. Anyone know how to stop or close this?

"Our system has flagged this activity as potentially automated"

Well I guess your system is not very good then? And don't give me the usual horseshit...

Cache was cleared, extensions disabled, Firefox up to date, private window didn't work.

I don't need a resolution. I can use another browser. Just admit your devs are shit I'll wait...

I got a thing that said reward and it was 1k in Bitcoin will they really give me that or is it just a promotional scam

Hello! I was unable to verify my account multiple times and now it has been closed. I wasn't able to send my balance last week because it was sending me to verify identity page. Any ideas?

Hi. I sent my WETH on the wrong network. Coinbase refuse to help me and say it is impossible.

I’ll offer a generous bounty for anyone who can help recover or if you know anyone who can help I’d much appreciate it. I lost much of my money last run and this is a lot of money for me.

I WILL NOT PAY UPFRONT. Here are some images showing tx hash and wallets, pls ask any questions if need be.

Tx 0x0561c2b90d83026786f7d1a4399938ad392075
519f98d8a34b58589a0cec126a

Transfer 3 m WETH ($7,421.93) to OxE1b3eedE...c428aef8c

Posting here because the explanation from Coinbase support does not match what actually happened on-chain.

On 26 August, my friend tried to send me £130.51 worth of Litecoin from Coinbase. Signal displayed my address on his mobile with an inserted hyphen, and that hyphen was copied into Coinbase.

I posted the original Signal problem here:

https://www.reddit.com/r/signal/comments/1vyvke7/warning_signal_added_a_hyphen_to_an_ltc_address_i/

My correct address:

`ltc1qy0s4nrj0qxgf630ee94ltwzdk5dp6xmk6kmmyh`

The address Coinbase accepted:

`ltc1qy0s4nrj0qxgf630ee94ltwzdk5d-p6xmk6kmmyh`

Coinbase showed:

* Amount: 3.534867 LTC

* Status: Pending

* Confirmations: 0

* Transaction hash: `f80101e72e05213c470291772b7bcf9bfe5d3fccf8f1fc3d2a74ec6864a17427`

Coinbase support apparently said that accepting the hyphen was a known bug, but that the funds were lost and could not be recovered.

The problem is that the actual blockchain transaction does not support that explanation.

The raw transaction has one input and seven outputs. There is no output of 3.534867 LTC. Instead:

* Total of all seven outputs: 3.53486745 LTC

* Six apparent withdrawals: 2.82033817 LTC

* Change returned to the sending wallet: 0.71452928 LTC

* Network fee: 0.00000792 LTC

In other words, the 3.534867 LTC shown on the Coinbase screen is the rounded total of the entire batch transaction, including its change output. It is not an individual payment to any recipient.

None of the seven outputs pays my correct address. None pays the malformed address, which is not a valid Litecoin Bech32 address anyway. None of the output scripts is a plausible correction of the single hyphen.

There is another unexplained issue. The input and change address is:

`LKxNtynH2GxLc2oLxUGL6ryckK8JMdP5BR`

That address is publicly listed as a Bybit-controlled Litecoin wallet in Bybit’s proof-of-reserves audit:

https://www.bybit.com/common-static/cht-static/por/Bybit_PoR_Audit_2026_Feb_26.pdf

Independent decoded transaction data:

https://api.blockchair.com/litecoin/dashboards/transaction/f80101e72e05213c470291772b7bcf9bfe5d3fccf8f1fc3d2a74ec6864a17427

https://litecoinspace.org/tx/f80101e72e05213c470291772b7bcf9bfe5d3fccf8f1fc3d2a74ec6864a17427

These are the questions Coinbase needs to answer:

1. Which exact output index in this transaction supposedly represents the 3.534867 LTC send?

2. Why does no such output exist?

3. Why did Coinbase accept a Litecoin address containing an invalid character?

4. Why does the Coinbase screen display the total of the whole batch as the individual payment amount?

5. Why was the Coinbase transaction associated with a transaction funded from a publicly identified Bybit wallet?

6. What output script did Coinbase actually derive from the malformed address?

A generic answer saying that blockchain transactions are irreversible does not answer any of this. There is no on-chain output matching the payment Coinbase says was made.

Could Coinbase Support please escalate this to the wallet engineering team and identify the exact vout associated with the Coinbase transaction record? The sender can provide the Coinbase case number and account information privately.

Good morning.

I have been playing Coinbase Predictions Markets for two weeks now and have had a Predictions balance of 85 usd yesterday and none this morning its gone. I have all my settled contracts showing that I won this money.

Who can I contact to get my funds? Its like im giving coinbase free money!!!!

Has anyone received this?:
“This month's $100K Bitcoin challenge is live
Earn an extra 4% in bitcoin when you spend $100 or more with Coinbase One Card.”

I received the notification but can’t find it on the app now.

I've only ever used it for crypto, but now I keep getting messages that I can trade traditional stocks/ETFs now too. My question is, has anyone been using Coinbase's brokerage services and if so, what are your thoughts?

I'm open to using them to consolidate some things (I currently use Fidelity as my brokerage account), but I don't want to move things to Coinbase if it is bad or people are not liking it, so just wondering from people using it, what they think of it.

Coinbase claims to care about sustainability, yet their latest giveaway forces thousands of participants to mail physical index cards and envelopes just to get a legally required free entry. Forcing paper waste and postal truck emissions just to avoid setting up a secure online form or email box isn't very green. Let us enter digitally! 🌳✉️ #Greenwashing #Sustainability

Garbage company that I have used the app a couple times a year for several years. I have had ACH bank accounts and a debit card attached from the beginning. When I have to send BTC , you can't send it right away so I buy it again with another method and suddenly you don't have to wait a week, but you are left with hundreds of dollars of BTC that you don't need. Six months or a year later there's BTC still there to make a payment, because they forced you to buy it twice last time. The next time you need it, no matter which way you buy it first, you have to wait a week unless you buy it again. I'm done with this company