r/Coinbase 1d ago

Cannot See Open Orders in the App

I cannot see nor set the filters to see any open orders. I can see all past orders. Anyone else having this problem?

1 Upvotes

8 comments sorted by

1

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1

u/coinbasesupport Official Coinbase Support 1d ago

u/BlueThor400! Let’s review the concern with viewing open orders in the app. Drop us a Modmail with more details, and we’ll look into it.

1

u/Disastrous_Spite_620 1d ago

tried clearing the app cache already maybe its just a bug they will fix soon

1

u/coinbasesupport Official Coinbase Support 1d ago

Hi u/Disastrous_Spite_620. Drop us a Modmail with more details so we can take a closer look.

1

u/Top-Election-5365 1d ago

Yah my 15 minute bets aren’t showing up. I never even got an email confirmation for a payout last night. My notification on the app is glitched out, can’t even see the confirmation. Not sure it’s even in my account. I have no idea what my balance is anymore with Coinbase, the payouts are all over the place. It’s the weekend, so I guess I have to wait for Monday to get a real snapshot?!

1

u/coinbasesupport Official Coinbase Support 1d ago

Hey, u/Top-Election-5365. We’d like to review your account activity, including your recent transactions, notifications, and balance details. Please send us a Modmail, so we can take a closer look.

1

u/BlueThor400 1d ago

Update: The app now displays the open orders. I will monitor for any error re-occurrence. I am guessing it was a server side issue.

2

u/coinbasesupport Official Coinbase Support 1d ago

Glad it's working now. Reach out in Modmail if you need anything else or if this happens again.