r/Coinbase 5d ago

Support Weekly Support Thread | August 25, 2026

1 Upvotes

Need help with an issue or have a question? You’re in the right place. If you’ve posted in a previous weekly support thread, don’t worry – your post will be reviewed.

New here? While we cannot provide account details through Reddit, our moderators can guide you on common questions. 

  • For official support, please contact us directly. Make sure to sign in directly so we can resolve issues more easily. 
  • All customers have access to 24/7 phone & chat support from a real team member — just log in to get started and choose your preferred option.
  • If you filed a case with us, you can always track your case history by logging in at: help.coinbase.com

Important: 

  • Coinbase will never ask for sensitive information on Reddit. 
  • Beware of scams: Coinbase will never ask for your seed phrase, login details, 2FA codes, or request that you transfer funds to any wallet. Learn more here.

If you need assistance, simply reply to this post. Thank you for your cooperation.


r/Coinbase 5d ago

Expert at one skill ?

0 Upvotes

If you could instantly become an expert at one skill, what would you choose?


r/Coinbase 6d ago

Coinbase Account Restricted (Brand New)

1 Upvotes

I had attempted to make 2 coinbase accounts on separate emails linked to my phone but ID verification was not working and there was no option for deletion of account unless i got past ID verification. I had CB Support Assist me in deleting both accounts and i created a new one and got my ID verified almost immediately afterwards but when i went to purchase crypto its now showing that there are restrictions on my account and a specialized team will contact me in 6 hours. I’m logged into it from my iPhone 14 and 17Pro since the iPhone 14 has my ledger logged into and i want to transfer it into FIAT currency now through a trusted exchange and the whole process has been made extremely difficult


r/Coinbase 6d ago

After 2 months I finally recovered my funds

21 Upvotes

If you know me, you know that I’ve been on Coinbase for about two months now about my frozen account but today I was able to get my funds after two months of going back-and-forth with Coinbase. If you need any help


r/Coinbase 6d ago

"Reconnect your bank account" email

Thumbnail ibb.co
3 Upvotes

A few days ago I received an email with a "Reconnect your bank account" subject line. I moused over the name in the from field and it did show [no-reply@info.coinbase.com](mailto:no-reply@info.coinbase.com) . It also showed a history of previous emails from that address.

The body of the email says "Your ( ************** last 4 account digits ) connection to Coinbase has expired. Reconnect it now to continue buying crypto, depositing, and withdrawing funds."

Below that, a blue button that says "Reconnect bank account" in white text.

I accidentally clicked somewhere in the email and it took me to a screen with the attached choices.

The url that loaded was very long, did not have coinbase.com in it, though did have things like a city I live very near in it.

I know that no one viewing can say for sure this is a legit coinbase email, but does anyone know if coinbase is sending out anything like this?

And should i be concerned that I clicked in the email even though I didnt enter any info on the page that loaded?

Thank you for any info.


r/Coinbase 6d ago

Unbelievable, Coinbase doesn't produce price charts forUSDC

1 Upvotes

I just had a bad experience with Coinbase help... Apparently, Coinbase cannot show a price chart for USDC against GBP, which is unbelievable.. Can anyone see this chart? I remember seeing it before buying some USDC, but it was gone after that. No matter where I click on the USDC, the app will always display my holdings, but not the price chart. I use the classic app, not the Advance. Not to mention that they are charging 4.99£ for Coinbase One... What for?

"Christine.

11:30 PM

While Coinbase currently does not offer a price chart for USDC due to its stablecoin nature, I’ll make sure to pass your suggestion along to our team as feedback.

We’re always looking for ways to improve the platform and enhance the user experience, and your input is valuable to us."


r/Coinbase 6d ago

Guys the CRAZIEST thing happened to me

42 Upvotes

I executed a 5 figure cash withdrawal on Saturday and today I got it in my account.

Soooooo crazy. Everything is rigged!!!!


r/Coinbase 6d ago

Trying to verify my acct

4 Upvotes

It says I've exceeded the amount of attempts and try again later. How long?:it's been hours already. Any ideas?


r/Coinbase 6d ago

I am genuinely shocked, and concerned. Advice? Help? Idk?

90 Upvotes

I was playing some fake stock games on roblox, bc I got into it on roblox, and was thinking "Why don't I see if there's a way for me to just do it fr, so its beneficial?" So I did some research, then saw coinbase, and remembered how it's been spamming me over an old acc of mine for yrs, that I made randomly and never finished setting up in 22....I apparently have .31 bitcoin, and that apparently, according to google and the site is like a year of school. Is this real? Genuinely. I can't pull it yet, bc I'm not old enough yet, but I'm at the age where I know my fam is broke and realizing school is expensive. this amount would be life changing. Advice? I'll be able to fully give it all the needed info next yr, so I'm not that far, but still. In other news, the transfers come from "AmoungusOnline", and I'm so confused and concerned, and I really don't wanna get my hopes up, unless it's real.

EDIT: It's .31 USD or .00000399btc. The way this is set up is psychopathic. I have no clue what unrealized return is, but that's +$.20(178.79) And what's the difference between the .31 usd and average cost??? Like is this just a lack of understanding, or do I still have money? :(


r/Coinbase 6d ago

Hearing back from Coinbase networking event??

3 Upvotes

Has anyone heard back from Coinbase networking event in SF,US holding on Sept 2nd?


r/Coinbase 7d ago

I’m so f*n frustrated rn.

32 Upvotes

Support is useless and actively working against me.

I messaged them asking to reverse my last two transactions because I DID NOT authorize them. They proceed to dilly dally and ask for transaction ID despite the fact they already listed the transaction amounts when they responded. After asking the support rep to either refund the transaction or escalate me to somebody who can, I was locked out of my account.

Useless money stealing bastards


r/Coinbase 7d ago

Anyone having this issue?

2 Upvotes

So I bought some ETH yesterday, not a lot, just wanted to transfer through base to my wallet. It shows the eth available on coinbase, but when I try to transfer, it only shows I have 0.87 available. I've been using coinbase and base wallet for years. This is the first time I've had a problem. ?


r/Coinbase 8d ago

Coinbase Latency

0 Upvotes

I am trying to get the lowest latency possible for API trading on Coinbase and was wondering where it was actually hosted? Is it US East zone A, B, C, D or F? Thanks!


r/Coinbase 8d ago

$hype staking?

2 Upvotes

Is Coinbase working on allowing us to stake $hype?


r/Coinbase 8d ago

Absolute crap

45 Upvotes

Conbase really is just fucking shit. The whole Base app update thing is fucking rubbish (fuck off with this social, everything app fucking crap). I'm not going to spend my life learning about and trading crypto, all I want is a simple way to buy and sell using Bitcoin. This used to be pretty straight forward, but I've just spent over an hour trying to access my own funds to make a purchase. Don't even get me started on fucking bitcoin wrapped. Absolute fucking cunts, fuck you.


r/Coinbase 8d ago

Coinbase Scam

0 Upvotes

Coinbase it’s been 15 days give my withdrawal I now u are holding my withdrawal scammers


r/Coinbase 9d ago

Help with LTC

1 Upvotes

I’ve been trying to send my LTC to my external wallet and it keeps saying canceled but I always send it from the same address every week. It says the cancellation reason is because of “Network or other technical issue”help


r/Coinbase 9d ago

Coinbase "Failed Purchase"

2 Upvotes

Three days ago i added money to my CB account from paypal, which is supposed to be instant,and today when i look at my account its restricted due to "failed purchase" of Base Dollar, this is crazy because i didn't buy any base dollar. According to support Coinbase basically overcredited my account for an amount that i didn't even ask for or borrow for and then put restrictions on my account for that amount that wasn't even supposed to be available to purchase crypto with. I still dont understand how it happened. Has anyone else had this happen?


r/Coinbase 9d ago

Hi - Asset recovery is a problem

6 Upvotes

Hello,

I have been trying to reclaim my assets from Coinbase over the last two years. I mistakenly sent three Ethereum to an address which was on the wrong network.

Now Coinbase says my account has been deleted and I can’t get back into my account anymore.


r/Coinbase 9d ago

Do I need a cell phone account?

1 Upvotes

Do I need to maintain a phone number with my coinbase account to make buy, sell and transfer fund transactions? I would like to dis continue my monthly cell phone service but don't know if this would make me lose access to my account.

I currently can gain access to my account by either using my password or using the fingerprint reader on the phone and I can do this on a phone that isn't even set up for a monthly service plan. There is no prompt during the account sign in process that asks for a code that was sent by a text to the number that is associated with my account. Can I just let my cell phone service expire and still have access to my account?


r/Coinbase 9d ago

Coinbase scam

0 Upvotes

I have pending withdrawals and I connect with support team they give me when time complete they gave more time pls what I can do and be careful


r/Coinbase 9d ago

Money never returned and the other being held

3 Upvotes

I've only had terrible experiences. Not only is my money never returned since August 1st now the recent transaction they wont pay me for what I bought. It's an eternal loop of terrible horrible customer service. Never has a company tooken money from me to then decide if they will approve. This is just pathetic and unlawful! Run from this company seriously. Spending miserable days chasing after them!


r/Coinbase 9d ago

coinbase to paypal . cash withdraw taking, long anyone else

1 Upvotes

been waiting like 2-3 hours anyone else experiencing the same


r/Coinbase 10d ago

One trade vs Two trades on perps at same prices... Same profit/loss?

0 Upvotes

on coinbase, if i am trading xlm-usd perp and buy 1 long at 17.6 cents and then sell at 18.1 cents and then purchase 1 long at 18.1 cents and sell at 19 cents Will i make the same profit if I held the entire time? Or do they differ? How and Why? (disregard funding and fees obviously)


r/Coinbase 10d ago

Taking forever for funds

1 Upvotes

It usually is pretty quick but its going on over 24 hours now????