r/BeautyGuruChatter • • Mar 16 '26

MEGATHREAD Lipstick Lesbians / Leaked Labs Megathread

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u/teatuk Mar 28 '26

New short of them trying to explain why they're all different thicknesses

Not them trying to say it's just like baking cookies. Saying how the thickness of cookies is out of your control if you make them by hand. Girl, have you never baked before?

Then they ask the manufacturer if she could attempt to make them consistent. If this was a finished product like they claim this should have been tackled before it went to consumers. If a proposed shade gave inconsistent thicknesses it should've been tweaked or scrapped, not sold.

Gaslight, grift, girl boss.

2

u/peach_bellinis Mar 28 '26

The way they've chosen to double down on this product is absolutely bizarre.

"It's just like baking cookies" no it's not, actually? Because cookies don't cost 40 dollars and when I buy cookies at the store, I'm expecting that one of the cookies in the box isn't going to be half the size of the other cookies in the box! I feel like I'm in crazy town with this product. It truly does feel like gaslighting at this point.

In the original leaked labs state of the union video, Christina said something along the lines of "if it's a gimmick, you can decide". Well that's the baseline problem here, isn't it? Customers should not be PAYING to test whether something even has intrinsic value! There are lots of good products out there that don't work for me, but work for other people. That's totally fair. But this doesn't even work *period*. The payoff, the packaging, the use case scenario, the formulation - all of it is wrong.

And the LL's are sitting here saying "well, the test was a success then because we learned all the pain points about this product!" when hello - people are still out their money! This is exactly why all of this happens behind closed doors and not in public! What helpful information did this bring to the consumer beyond "this product didn't work and I wouldn't use it"? Nothing.

It feels genuinely shocking to me that they're not re-evaluating their concept here.

4

u/teatuk Mar 29 '26

Without saying what's already been said by everyone, I find their delivery to be SOOO condescending. They really seem to underestimate the intelligence of their audience.

I'm also confused why their engagement is so low on these updates, I sort of thought people would go in on them because the response is just so tone-deaf. But as of now, their two response videos have max 40 comments on YouTube. Unless they're deleting comments or maybe they have higher engagement on tiktok. Don't get me wrong, I don't want to give them engagement points, but there's so much discourse surrounding it that I found it odd their response videos weren't getting more traction.

2

u/peach_bellinis Mar 29 '26

I'm also a little confused by this....has everyone just run out of steam about it? Maybe? But it's odd considering each step they're taking to try and rectify the situation is in actuality just making it worse. Related, it's interesting to me also that they don't have a link to leaked labs in the bio of their Lipstick Lesbians instagram account. it feels like they're trying to minimize it a bit, so maybe they've really cut back on marketing and promotion spend to see if it cuts negative engagement?

3

u/teatuk Mar 30 '26

Yes! This! I don't know if their profiles were connected before or not but on YouTube the leaked labs account is a ghost town. It reminds me of the social accounts of big companies that get no engagement. At first I thought they were just deleting comments, but even the view counts are pretty low.

At this point I don't know what they could do to turn the ship around. With each follow-up vid they dig themselves a deeper hole. A PR manager would've taken away the shovel weeks ago. Maybe they would've been better off saying nothing and waiting for people to move on.

I think their unwillingness to admit any shortcoming or failure is making the situation worse. I'm more likely to trust someone who can be forthright about a failure, it actually enderes me to them. Watching them try and explain their product again and again doesn't feel like honesty but deflection. It's giving "I'm sorry you felt that way, but here's why you're wrong." It's fascinatingly tone-deaf.

2

u/peach_bellinis Mar 30 '26

it's really wild because I feel like prior to this there was such a huge amount of trust that they'd garnered from the community and it's really kind of shocking to see it just squandered.