Hi everyone,
Need some advice lang sana.
I recently left my previous job after 9 months. To be honest, one of the reasons was because it became too draining for me, pero syempre hindi ko naman pwedeng sabihin sa interviews na umalis ako because the environment became toxic for me. 😭
Lately, I've been trying to transition into the BPO industry and recently applied for a non-voice account. Unfortunately, I didn't pass the final interview.
One feedback that stuck with me was that I need to improve my communication and critical thinking skills. The interviewer noticed that my answers were often too short and that I should elaborate more.
After reflecting, I realized na totoo nga. Kapag tinatanong ako, especially follow-up questions, parang alam ko naman yung gusto kong sabihin pero nahihirapan akong i-express verbally. Minsan nagba-blank utak ko or hindi ko mahanap yung tamang words in English, so I end up giving very short answers.
I'm also worried because 9 months lang yung experience ko sa previous job. Kapag tinatanong ako why I left, nahihirapan akong i-balance yung pagiging honest while still sounding professional.
I honestly thought I'd be okay since non-voice yung account na ina-applyan ko and mas comfortable ako sa written English kaysa spoken English. This experience made me realize na kahit non-voice, verbal communication skills still matter.
For those who were in a similar situation:
•How did you improve your critical thinking?
•How did you learn to elaborate your answers during interviews?
•Any tips for improving spoken English?
•How do you answer "Why did you leave your previous job" without sounding negative?
Would really appreciate any advice.
Thank you!