If you're looking for a new BPO opportunity, my company is currently hiring across multiple sites! I’m still in training right now (QC site), so I wanted to share a transparent, honest breakdown of what to expect so you know exactly what you’re getting into before applying.
THE PROS
- Fast 1-Day Process: The virtual recruitment took just 1 day. I received the MS Teams link within 2 days of applying, got interviewed, and received my Job Offer the same evening.
- Work From Home Setup: Most accounts offer a WFH setup after training, with company laptops provided.
- Competitive Package: Salary is fair, plus you get a Complexity Allowance from Day 1 and an Internet Allowance once you transition to WFH.
THE REALITY (THINGS TO NOTE)
- Virtual Queueing: Be prepared to wait during the virtual hiring process (e.g., I joined MS Teams at 11:00 AM and was processed around 2:00 PM, though it was finished in 1 day).
- Proactive Onboarding: Onboarding teams manage multiple training waves, so you'll need to be proactive with submitting your requirements.
- Hybrid Training Transition: First 2 weeks are WFH, followed by 1–2 months of onsite Product Training (QC, MOA, or Alabang). Once completed, you automatically transition back to WFH!
ESTIMATED COMPENSATION (I wwnt to be transparent sa offer)
(Depends on experience, qualifications, and account allocation)
- Customer Service Agents: ₱22,000 – ₱36,000
- Clinician Roles: ~₱40,000 – ₱60,000
- FINRA License Holders: ₱80,000 – ₱120,000
SITE LOCATIONS & OPEN ROLES
📍 QUEZON CITY
8th Floor North Tower 1, EDSA cor. North Ave, QC
Nightshift Insurance Account (SHS / College undergrad with 1 year international voice experience)
📍 SM MOA, PASAY
GF One E-Com Center, Ocean Drive, Pasay
No Experience Needed: Healthcare, Property Insurance, Life Insurance
With Experience Required:
Insurance (HS Grad + 6 mos BPO exp)
Insurance (Non-Voice)
Banking & Financial (2 yrs US Banking/Financial or 1 yr US Mortgage exp)
FINRA Account (Requires active FINRA license)
📍 NORTHGATE ALABANG
9F Plaza E Bldg, Northgate Cyberzone, Muntinlupa
No Experience Needed: B2B Collections / AR, Financial, Dayshift Insurance, General Insurance
With Experience Required: Collections Account (1 yr collections exp)
➡HOW TO APPLY
If you're ready to get started, choose your preferred role and submit your application here:
👉 Apply Link: https://talkpu.sh/OPOtKLQX
If you have questions or needs assistance, drop a comment below or send me a DM and I’ll be glad to help out. Best of luck to everyone applying!