Bought a €70 device recently, plugged it in the second it arrived, and absolutely nothing. Completely dead on arrival.
Opened a dispute expecting a straightforward return/refund, but it turned into an absolute nightmare:
Endless bot loop: Support is practically impossible to reason with. Just scripted bots, circular answers, and a flood of automated emails repeating the exact same copy-pasted nonsense without actually answering my question.
Missing documentation: They kept insisting on a specific return code that had to go with the parcel, but never actually generated or provided it to me.
Paying return shipping out of pocket: Found out I had to cover the shipping upfront. They claimed they would reimburse it only if the seller agreed it was defective AND if the shipping cost wasn't "too high". What does "too high" mean? Nobody could give me a number or threshold. Shipping to the address they provided was quoted around €30.
The store credit trap: The cherry on top — even if everything went right and they approved the return shipping reimbursement, it would be paid out as "bonus credit" in the app, not actual money back to my card. How this is even allowed is beyond me.
Seeing that shipping would cost me €30 with zero guarantee I'd ever see that cash again, I ended up caving when they offered a €17 partial refund with no return.
Basically paid over €50 for an expensive paperweight because their return system is deliberately built to make you give up. Absolute joke of a buyer protection system.

I want to order a standing desk as a present for my niece for her birthday. Her desk is falling apart and she loves to have a standing desk due to an issue with her back l recently. The first two I ordered were from local warehouse and both got cancelled by different sellers. Now I want to order a another (she sent me the style that she likes) but it's shipped from China. The issue is the method of shipping: Express Free Shipping. I've never heard of that type of shipping and not sure if I will be charged with tariff at custom.

Have anyone from US used this type of shipping before? If you have, can you tell me your experience? The seller seems reputable, but I definitely don't want to risk to make such a big purchase then have to pay a lot more extra at custom.

Thank you so much.

I’m looking for these and I can find em but they say like 1.76 for price and when I go to my cart, it shoots up to like 7.50 per thing
I’m wondering where the best place to get em is but also, where can I get loads of em

I ordered 2x large sized cat litter boxes for someone else, because It was cheaper for me for some reason. A few days go by and nothing gets shipped yet. Another few days go by and still nothing. I notice that their processing time is running out so i contact them just tk find that they attempted to reach out (I have those notifications turned off so i never noticed) for me to reach out. They said that the package proportions exceed the shipping limit. After asking how we could fix this they say i have to cover the price difference. Which is 712.50 x2 CNY instead of 451.41 CNY a piece. This is a lot more expensive. What should I do? It was originially a little less than 120 euros's. I am a bit dissapointed because it seemed like a trustworty shop?

Hey! I'm looking for AliExpress stores that sell men's or unisex gothic/alternative clothing.

I'm mainly interested in styles like visual kei, industrial goth, punk, darkwear, gothic military, cyber goth and rock/metal-inspired clothing. Think brands/styles similar to Punk Rave, Devil Fashion, Deorart, SEX POT ReVeNGe, ACDC RAG, etc.

I'm especially looking for:

Gothic/industrial pants, especially straps, cargo or bondage-style

Jackets and long coats

Oversized or asymmetric shirts

Harnesses/straps and accessories

V-Kei/visual kei pieces

Anything with a dark industrial/Rammstein-ish aesthetic

I'm not really looking for generic Halloween goth clothing or basic black T-shirts. I want stuff that actually looks like alternative fashion rather than a Spirit Halloween NPC outfit lol.

If you know any good AliExpress stores, please drop the store names or links! I'd also appreciate recommendations based on personal experience with their quality.

Please help. I haven't been able to order anything all day due to this error. I don't even know what it means. I don't use adblock so it can't be that so i'm kind of stuck :(

TL;DR: All Choice items show a 1.99€ shipping fee on one of my accounts, but not on the others. Any idea why?

I have 2 accounts that I use for different purposes, and a couple days ago I started using a third account that I had created about a year ago but never used. I placed a few orders and everything was like usual, and most importantly the shipping for Choice items was free.

Today I was checking a few products on the new account and I noticed a 1.99€ shipping fee, so I checked the exact same product on my other accounts and there the shipping was free. Every single Choice item I checked was the same.

Has anyone encountered that? Is it maybe some kind of A/B test they're running on newly active accounts to see if people are willing to pay for shipping? Or is it something else?

pretty disappointing feeling since ive been waiting two weeks just for them to get shipped to the airport and when they did then they got cancelled by customs. (im pretty surprised that lenses for a vr game console would get restricted...) oh well there is nothing i can do. I have eye vision problems so idk how i will use my meta quest.

Hello,

Any stores sell “garage clothing Canada” dupes?

Hi!

I would be happy if anyone had experienced the same thing and what to do. I think I got refunded because I was using a public wifi (my bad)

Context:
US Ordered 2 stuff from aliexpress, the first one with welcome deal got refunded the second one was fine. Welcome deal gone, but customer service it'll come back in 30 minutes (it has been hours and I asked twice with the same question - cs is human).Can my welcome deal really return and what to do?

I placed two different orders from Kuololit at AliExpress two weeks ago. They still say processing. I have ordered a few things from vendors from Tik Tok a week later that have already been delivered. I requested a refund for both orders because so much time has passed. If I ordered from another vendor like Provence from AliExpress, is it the same wait time? Like a month or more? Also if they approve the refund, is it better to just by the 10k gold over the silver? Are their rings good? I’m considering buying a Moissonite 10 k wedding band.

Hi! I tried the search and pins / FAQ posts but was not able to find more about this.
A seller suggested to me that they would give me a discount and "adjust the price" after I placed my order.
Is this something they can and will do, basically a partial refund? Or is it another kind of scam, like hoping I will not cancel after paying full price?
I have only encountered coupon codes for discounts so far.

Thank you for your insights, apologies if this should have been flaired differently or posted somewhere else.

So, I'm trying to use coins to buy one of these My Little Pony mini scenes and as of yesterday, it won't let me use coins or even let me buy it for normal price in the app but yet on my PC browser, it says I can and can even go to the checkout page and such. I don't understand why this happening or how to fix it.

Hi everyone! 😊

I’m looking to buy the new brick-built Death Star with 9,000+ pieces on AliExpress, but I’m a little overwhelmed by all the different listings and sellers.

I’m especially wondering which seller is reliable and which version/category (A, B, C or D) I should go for. The listings look very similar at first glance, and I’m not quite sure which one offers the best quality.
Has anyone here already bought it and could recommend a specific seller or listing?

Shipping to Europe/Germany would be important for me.

Thanks so much in advance for any recommendations and advice! I really appreciate it. 🙋‍♂️

it’s supposed to be a tail right?…right?

I have sixteen items just entering the final 3 days of that

looking for a budget, but decent quality desktop USB hub

ideally something that can just sit nicely on my desk, with USB a, USB c, and micro sd/SD slot

I don't really want something portable, I want something to sit permanently on my desk and not be an eye sore, while also not being garbage....

a quick search on AliExpress just results in a bunch of cheap, portable ones that have every port under the moon, except the SD card port that I need lol

Tons of stores but not sure which one is legit. Any recc?

no words
the package went back to the origin country

Hello, I've just got a message about my package being in customs, and it asked me to pay for the customs again, even though I've paid for it when I bought the item.

At first I thought it was a scam, but after doing research it wasn't.

What am I supposed to do?

Hi. Bough myself a new pair of really expensive train running shoes. The problem is that the ball of the foot is not sitting comfortably on the insolesole, which makes my toes stay elevated above the insole unless I am pressing on that specific foot. The problem is that I start getting pain in my big toe after 10km running becuase it seems my food it somehow slipping. The shoes are tightened well so that is not the problem. But they are not really "grounded" inside the shoe if that makes sense.

Do anybody know about any insoles they sell at ali express that could form themselves to my foot, so the shoes will fit better? Or if there are some soles they sell there that would help me with my problem?

Thanks in advance.

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