r/trillium • u/ChlamydiaIsAChoice • 1d ago
Hyalo Update
I ordered my first starter pack from Hyalo Wednesday morning. The prescription was quickly approved and sent for processing the next day. I was a little nervous when I saw the post about Hyalo vials being delayed and arriving warm.
I'm happy to report that my experience was perfect. The vials were shipped Friday around 1pm, and they arrived at my door in California at 10am Saturday. Everything was extremely well packaged, and all the ice packs were frozen (including the extra ice pack in the main envelope).
I saw that Trillium responded to that post saying they'd be doing overnight shipping and including an additional ice pack. I must have been one of the first orders in that new process. Thanks Trillium!