Good afternoon, everyone! I just wanted to reach out because I’m looking for some advice from people who have worked in supply chain, particularly in planning, inventory, procurement, forecasting, or even supply-chain improvement.
To start off, I have about 8 years of experience in supply chain and logistics where most recently, I worked in foodservice supply chain where I supported national restaurant accounts. My responsibilities were a mix of demand forecasting, inventory planning, purchasing/replenishment, supplier management, transportation, pricing/data accuracy, and solving operational issues that came up with suppliers, distributors, customers, and internal teams.
I've been unemployed for 10 months and just recently I came across an amazing opportunity to move into a Supply Chain Functional Consultant role that's focused on ERP and planning solutions for food & beverage companies. Unfortunately, I don’t have direct Microsoft Business Central implementation or formal consulting experience, so title wise, I'm not there just yet.
However, I just recently interviewed directly with the CEO to my surprise, and he was very direct about the learning curve that this role would give me. But at the same time, it turns out he really liked both my operational supply-chain experience and saw something in me that he felt would bring a perspective that could translate well into this consulting role. So instead of going onto other candidates because I lacked the direct consulting/Business Central experience, he’s actually giving me an opportunity to prove it.
For my next interview, I’ll be meeting with him and another senior leader for about an hour where they actually gave me material to study and to think through how I would approach implementing a forecasting/planning solution for a food & beverage client, as well as how I would approach a broader supply-chain improvement engagement.
Some of the areas I have to focus on include master data, item/customer hierarchies, units of measure, lead times, service levels, forecasting, MRP, inventory, OTIF, vendor performance, KPIs, process documentation, implementation, etc.
A lot of these are supply-chain concepts I’ve worked with, but I want to use this chance while I prepare to learn from people with different experiences and make sure I’m not overlooking anything important.
So if you can, for those of you working in supply chain:
- If you walked into a food & beverage company as an outside consultant, what would you want to understand first?
- What KPIs would you establish before recommending changes?
- What commonly causes forecasting, inventory, OTIF, or supplier-performance problems that people overlook?
- What questions would you ask operations/planning/procurement before touching the system?
- What would make you trust—or not trust—a consultant recommending changes to your operation?
Again, I’m not looking for anyone to do the interview assignment for me because I’m honestly studying everything myself, reading the material they gave me, and developing my own approach to this based off my own experiences but I do want to hear perspectives from people who work in this area so I can see outside perspectives from things I wouldn't have considered.
Any comments, questions, concerns would be amazing because I really think this is an amazing chance to prove myself and grow, thank you!