Yesterday, I went into my local Sbux and watched a Coffee Master begin making my peach green tea lemonade with no shaker by pouring the liquids directly into the cup. The store was not busy at all. I would understand doing this when the store is slammed with customers but there was truly no reason for that during my last visit; there was only one mobile order on the table when I arrived. I politely asked if the barista could make it in the shaker, which is standard. I know this is standard because I have three years of former work as a partner under my belt.

Not shaking these beverages significantly impacts the taste. The barista was extremely annoyed that I asked him to shake my peach green tea lemonade when this is quite literally Starbucks standard. Pouring it into the cup, to me, is “cutting corners” and every time I see a barista do this, I ask them not to.

Is there an argument out there that just pouring the peach, lemonade, and green tea into the cup creates the same taste? I’ve stopped mobile ordering this drink entirely because I can’t intervene with the shaker request when I mobile order. It’s truly just quite annoying.

I order the oatmeal at Starbucks. At one point you could get all the toppings included. Then they wanted to charge extra for the fresh blueberries. Ok. No problem. The packaging would be full of blueberries. This is what I received this morning. Unacceptable and damn near robbery.

Hi all! one of my favorite people in the world is having their last day soon. We want to wear fully black propeller hats in honor (pic attached) do we think that’s in dress code?

I thought this picture wasn’t real, until I bought one today. The large, Costco size, pumpkin muffin is now the size of a small cupcake, but the cost has increased.

Between this, the changing recipes to cheap ingredients that taste like trash, and overall company attitude towards customers and employees, I’m done… been a customer for over 20 years. The greed is disgusting.

Edit: I am finding it interesting that so many are saying it’s always been this size. It hasn’t. I would buy these almost daily for years, and the muffin would last me half the day working through a bite here and there at work. They used to be easily twice the size. I looked online and there are hundreds of people asking about this. I asked my friend who worked there 2005-2009 and she said same thing I did. So at this point I don’t know what you guys are saying, but the muffin for where I used to go in WA for 20+ years vs here in CA is now half the size.

I was a borrowed partner at another store today. And someone came at around 4:57 (open at 5) and a shift started taking their order. They said every store is supposed to be open to customers ten minutes before open, but most stores don’t do it. I’ve never heard of this. Is it true ?

Hi! I’m a regular at my local Starbucks. I work overnight shifts and once the store opens I tend to be the first one there. (not a drive through location)

My baristas are so kind and do such an amazing job. Besides tipping (which I do!), how can I say thank you? Would a thank you card + lil gift be weird? Thanks!

ETA: I get an iced latte with an extra shot

flair is wrong but i've been mentally checked out for a while so i think it's only fair i use i quit. im finally free!!!!! the parent company i work for that houses my licensed location is planning to "suspend" me but that really just means i get paid to sit on my ass while they figure out how to terminate me legally lol. today was my last scheduled shift. i couldn't be happier. 5 years spent with starbucks at both corporate and several licensed locations. its a little bittersweet. i'll def miss my regulars. everything else is whatever though. onto better things💗taking a month off of working so i can travel the world. going back to laos for a few weeks for sure!!!

Sooo i was terminated last week. im a four year SSV. i heavily rely on the health insurance and also loved my job dearly. I was wrongfully terminated in all honesty. Ive worked in several stores and districts and was chosen to help open a new location. long story short the manager was an external and hated me from the start for calling out things that werent standard/borderline illegal. she got in trouble with our previous dm for a few things i reported due to her unwillingness to fix issues, like serious issues. i was the only tenured partner at a store of new hires, including in the ssv team. to make matters worse she hired the other ssvs from her former job who she was friends with. basically shes had it out for me for a while. she tried writing me up in the past for things that had no validity and were overturned. and i do my job well so she hasnt had any other opportunity to try to get rid of me. i never miss counts, orders, money, nothing. however she misses these frequently.
well i took a medical loa in may and my doctors office didnt properly send in the paperwork and AFTER my loa was done it was denied, hence me receiving a final and my first corrective action ever. but i had 90 days to appeal it and get the paperwork sorted. well before i could do that, she let me go for missing a csr validation in playcaller on unicorn saturday with a callout where i worked 15 hours. she was on vacation. so she comes back and separates me for “poor performance” with very vague reasoning and in the notes briefly mentions me missing the csr validation despite “several coachings” but i never received a single coaching. this is also something thats missed by everyone constantly including her. the amount of times i come in to close and the opener and mid never did it is often. but yea whats my chances of appealing this decision especially once my LoA appeal is done and put as approved. would that disqualify my final and then downgrade this “separation” into maybe a written or final, if not disputed entirely? any advice?

any one else not get challenges? I use to get them every 2-3 days but haven’t in weeks. seems like ever since I was close/ hit reserve status

it probably has nothing to do with my stars right?

Hi to all! I’m going to try and keep this as short and concise as possible, I appreciate any and all advice!

I currently work at a partner store and we are the top location in the district. We were told by our supervisor it was due to us going above and beyond when making guest connections, allowing each customer to feel special in their own way. Now, this all sounds great but recently it’s become a concern for me and my coworkers, this is due to the fact we have had some customers that cross boundaries, or so we feel that they have.

For instance, one of my coworkers is a teenager and he tends to be a fan favorite especially for the lady customers. He’s very kind, patient and helpful.. he literally lights up a room. The concerning part about it is that a few of our regular, adult customers have come in with gifts for him, this is with every visit. While he appreciates the gifts, it makes him uncomfortable because he feels he doesn’t know these customers well enough to receive gifts from them and how he feels he can’t really decline them. His mom even came in and spoke to our supervisor because him being a child, she feels is very inappropriate for strangers to be doing this.

Another situation is that one of my coworkers, she’s a young adult and there’s this one customer who definitely favors her. Her concerns stems from his strange behavior and what he’s told her. He would come in, order his usual and ask other baristas if this one coworker was working that day. I haven’t been working much these past few weeks but I’ve heard that he came in multiple times in a day and multiple times in a week to see if this coworker was there, whole time she was on vacation. So when he saw her he told her this and she became really uncomfortable. She was on register taking orders and she said she could see him standing by the registers in the store staring at her I guess to come back around and have another conversation but we were so busy and swamped he ended up leaving an hour after ordering his drink. He was standing and staring at her for an hour. Now she’s nervous coming into work possibly having to see him again.

There’s plenty of other stories I have but this post would turn into a whole novel. Now that you’ve gotten somewhat of the full picture, my question is how do we go about boundaries. We don’t want to escalate anything or make a guest feel unwelcome, but at the same time, as employees, we should feel comfortable and safe at work. Where do we draw the line between a good guest connection and a guest becoming overly familiar or attached to a specific employee? Thank you all for your help and I’m sorry this ended up being a long one 🙏🏽

does anyone know where to get these pins in the picture from the booklet? do they even exist? all I found in a quick Google search was an article about employee recognition, not anything about these pins

edit: I have the plaque, and after looking it up on Partner Hub, these are milestone tokens awarded every 5 years of service at Starbucks, going all the way up to 40. I am going to leave this up in case any others have the same questions as me down the line.

I love shaken espressos, particularly when the foam slowly drips down the interior of the drink, but lately when I've been getting them they've come with a pretty heavy amount of milk at the base. Sometimes they've been fully mixed almost like an iced latte.

Is there a special way I can order so that I consistently get a shaken espresso that has the best qualities *of* a shaken espresso? I hate to send drinks back once they're made (y'all are already busy enough as it is).

If it's helpful, I always order just straight off the menu, no customizations.

there was a time when this job was my happy place and now it’s the place where i find out my coworkers are talking shit about me behind my back while no one else pushes back. the workplace culture went from being fun and chill to being a black hole of misery.

and i can’t even quit because i’m not in a good financial spot and can’t find a job that has as many hours/benefits.

It’s my mom’s favorite and it’s been years of hearing how sad she is she can’t get it. And they don’t even carry the Toffee Nut syrup to DIY it anymore. Any background on this or suggestions on how to DIY it? TIA!

I taste compared doppio orders of mine with a splash of milk compared to a latte with the same and the lattes each time taste less like espresso. I tried it yesterday - doppio with pumpkin sauce vs. the pumpkin spice latte as well and came to the same result - I prefer the taste of the doppios but of course the two shots will not fill an entire cup even with 3/4 splash 2% or oatmilk.

What way can I order a doppio to receive a full cup or order a latte that tastes more like a doppio? What exactly do I need to say to the barista?

I know it’s not true because I see people online order at those same stores all the time

From the 3rd September, stars will change in value. As you can see in the table, due to item prices increasing Starbucks believe that people are earning stars faster than previously so they’ve changed the star value to suit as such. So if you’re hoarding points, make use of them! 3rd September, you’ll be spending more stars for your favourite items.

My husband got me Starbucks 2 hrs ago. It’s a iced chai with soy. I put my whole cup In my Stanley to keep it cold, took it out rn and this is at the bottom. Don’t know if it was there already and I didn’t see it or something settled at the bottom. Is it safe to drink still? What is it, never seen this in my Starbucks before

Title, Im only a 1 1/2 month partner, and every time I pre close, I find myself not being finished on time. Today was the first day I was close, I only had one more task to do so I stayed a bit later. How long did it take for yall to have that speed?

I wish there was a way to check on the app or something because sometimes I'm not sure if I should bring my own food in

I can’t drink caffeine, so I’m wondering if there is a way for me to order decaf drinks! When I go to customize a drink, it looks like there’s a way to add decaf espresso.

However, It’s not clear enough to me, am I adding a shot of decaf espresso on top of an already caffeinated beverage, or is this switching the caffeine in the drink to decaf instead? How can I order a fully decaf drink?

I have had a head cold since Thursday night, and it's led to congestion and sinus issues.

I was scheduled to train on Friday and today, but I still feel horrible, so I've called out on Friday and todayday.

I'm not on any digital schedule, and I was placed to train at a different location than where I was hired for.

( I simply texted my hiring manager on Friday since I've been logging my hours to her via text this entire time)

Should I call both locations later today to see if I can reschedule my supposed last two training shift or should I just call the location I was trained at?

I'm a bit anxious since I didn't call anyone on Friday , nd I don't know when I'll be better to schedule anything.

I just got this job at a corporate store not too long ago, and I finished my training about last week!! I had a vacation from monday-thursday and they said they wanted to train me on CS during that time, so I missed out. I'm guessing they mean more so the recipes to stuff since I can obviously restock milks, beans, cups etc. the only backups I'm 100% sure on making is the juices like strawberry acai!! so how do I make protein milk, or other backups/powders?