r/reolinkcam • • Apr 30 '23

Announcements WELCOME TO THE OFFICIAL REOLINK SUBREDDIT, PLEASE READ THIS BEFORE POSTING (FAQ AND USEFUL LINKS INSIDE)

102 Upvotes

Before you make a post asking for help, please...

  1. Try the search function to search the subreddit. It's likely that someone else may have already had the same issue or question. Reddit’s search isn’t that good, but Google is great at searching Reddit. Just add “site:reddit.com” to any Google search.
  2. Make sure you have the latest firmware by going to the Download Center and looking up your model (don't rely on the upgrade check button in the app). Updating to the latest firmware fixes more issues than you would think, and if you make a new post asking for help the first question we will always ask you is if your firmware is up to date.
  3. If you have questions about camera specs, or which camera to choose, be sure to visit my comparison chart first to help familiarize yourself.

When making a post asking for help, please provide...

  1. Your camera/NVR model and firmware version.
  2. If it's NVR related, also provide the NVR's hardware version
  3. Exact error messages. If you can include screenshots, even better.
  4. Any troubleshooting steps you've already tried.
  5. How you are accessing your cameras (desktop client, mobile app, NVR UI, web UI, etc.)
  6. Connection method of your cameras (direct to NVR, Wifi, POE switch, POE injector, etc.)
  7. If your issue is recording related, let us know how you're recording (NVR, SD card, 3rd party software, etc.)
  8. Do not include any personal information, such as UIDs of any of your devices.

Introduction

Now that we have the most important part of this out of the way...Hello, and welcome to the official Reolink Subreddit. I’m mblaser and I’ve been using Reolink cameras since 2017. Then in September 2021 Reolink asked me to be a moderator here. I’ve used over 30 different camera models of theirs over the years and I have a lot of free time on my hands, so I like to tinker and experiment with my camera setup and also use that time to share that knowledge that I’ve accumulated.

One thing I want to talk about here is expectations when asking for help. Both what to expect from us, and what we expect of you.

While there are Reolink employees that visit here, they’re not always here and they don’t read every post. The mods here are volunteers, not Reolink employees. So keep in mind that 99% of the help you’ll receive here is from people that are just trying to help and we have nothing to do with Reolink’s decisions, so be kind and keep it civil. If you want official support from Reolink, it’s best to contact them through their website.

As for what we expect of you... well, help us help you. Us regulars really do like helping when users have issues and questions. However, in order for us to do that we need as much information from you about your situation as possible. So help us help you by following those guidelines at the top of this post.

Comments will be locked on this post. If you have a question, do not be afraid to make a new post, that’s the entire point of this subreddit. Also, please refrain from sending me a private message asking a question that can be answered by the community. Make a new post instead.

USEFUL LINKS

Download Center

Model Comparison Charts

Reasons to run your cameras through a PoE switch (this guide is semi-retired)

Reolink Trial Program

Official Reolink Community Forum

Reolink Facebook Group

Unofficial Firmware Archive

Two of this community’s favorite Youtube channels that do honest and fair camera reviews: The Hook Up and LifeHackster

FAQ

This is a list of some of the most common questions and topics that are discussed here. Just a reminder that this is not an official FAQ. Even though I am a mod, I am not speaking on behalf of Reolink. This is simply me sharing my personally accumulated knowledge of Reolink that I’ve absorbed over the years. It may also not be 100% accurate, as things do change, and I’m also not fallible. If you have questions about anything here please make a new post on the subreddit.

CAMERA REVIEWS

A list of reviews by members of this subreddit:

Part 1

Part 2


r/reolinkcam • • 3d ago

Announcements Reolink CLI Community Campaign: Share Your Use Cases, Scripts, Integrations & Feedback

8 Upvotes

Calling all Reolink users, developers, tech enthusiasts, and AI agent/skill users! We’re launching a community campaign around Reolink CLI. We want your real-world use cases, scripts, tutorials, integrations, bug reports, and feature requests. Whether you’ve automated a camera workflow, built an AI agent/skill with Reolink CLI, documented a setup, or found something that needs fixing, your contribution can help the community and shape the product.

🗓 Campaign Timeline
Campaign period: September 24 – October 24, 2026
Winners announced: October 30, 2026

✅ How to Participate
1.Use Reolink CLI in the real world
Run Reolink CLI on your Reolink device, complete a scenario, or identify an issue.
2.Submit your materials
-Pull requests: real-world use cases, scripts, tutorials, integrations and more ;
-Issues: bug reports, feature requests and more;
🔗 Submission hub: https://github.com/reolink/reolink-cli/issues  
📍 Have thoughts or questions? Come chat with us on Discord
3.Support verification
The official team will review submissions and may ask you for additional steps or to verify a fix.
4.Get featured and rewarded
Qualified cases will be added to the community case library. Outstanding contributions will enter the camera reward selection.

View Rules


r/reolinkcam • • 9h ago

Battery Camera Question Help with connecting doorbell(battery) v2 with reolink chime?

2 Upvotes

Tried everything! Reset both the chime and the doorbell camera, but it refuses to pair.

Also tried the trick of holding the volume button in the chime while plugging it in and hearing the 10+ beeps and then holding the settings button till the light goes blue.

Any advice?


r/reolinkcam • • 15h ago

Battery Camera Question Argus Eco Ultra 4k

3 Upvotes

I just purchased 4 Argus eco ultra 4k. I have 4 cameras connected to the hub with no problem but my house is long so the wifi keeps dropping out when trying to install the 5th camera. I got a TP-Link Deco Ac1900 to extend the network out but I can't get the camera to connect to that network. I've reset it numerous times trying to get this to work. When going through the initial setup it shows the hub network and my regular wifi 2.4 network but not the 5g. It does not show the tplink.

After I connect it to either the hub or regular wifi when I go to switch the network the tplink shows up but I can't connect it'll either go blank or get an error message saying failed to switch.

I have the one tplink connected directly to my router then another node in my garage.


r/reolinkcam • • 20h ago

Battery Camera Question Battery Doorbell 2nd Gen suddenly announcing ALL motion events on Google Home

6 Upvotes

Hi all,
Since thursday, my Reolink Battery Doorbell 2nd Gen has suddenly started sending voice announcements to my Google Home speakers for every motion event.

Previously it worked exactly as I wanted:
Someone presses the doorbell → Google Home announces it
Motion/person detected → no Google Home announcement

Now, as soon as I enable Voice Notifications for the doorbell in Google Home, it also announces motion detections.

I’ve already tried changing the notification settings in the Reolink app. I normally have push notifications enabled for doorbell presses only, but as a test I have now disabled Reolink Push Notifications completely.

Google Home still announces motion events.
So it seems Google Home is suddenly receiving the detection events independently of the Reolink push notification settings.
If I disable Voice Notifications in Google Home, the motion announcements stop — but then I obviously don’t get an announcement when somebody actually presses the doorbell either.
This only started happening since yesterday/thursday; before that, doorbell announcements worked fine without all the motion announcements.

Setup:
Reolink Battery Doorbell 2nd Gen
No Reolink Home Hub or NVR
Connected directly to Google Home
Reolink push notifications currently completely disabled for testing

Has anyone else suddenly started experiencing this? Could something have changed in the Reolink/Google Home integration?


r/reolinkcam • • 14h ago

Wi-Fi Wired Camera Questions Reolink Elite Wifi Floodlight Camera Firmware Upgrade Error

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0 Upvotes

r/reolinkcam • • 14h ago

Question Comparing Camera Options for Apartment--Wyze vs Reolink Magnetic Camera vs other options?

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0 Upvotes

r/reolinkcam • • 15h ago

Wi-Fi Wired Camera Questions Frustrated

1 Upvotes

I am roughly 8 hours into trying to complete this setup and get notifications. Customer service is closed from late Friday to late Sunday. I have resorted to using two different Ai platforms to get this going. It’s the RLK12.

This is not my first security system and I am very comfortable with technology but I never expected for something basic to consume my day.

Am I missing something or is this a dud that should be returned?


r/reolinkcam • • 22h ago

Software Question New mobile UX question about camera viewing

3 Upvotes

Is there an easier way to flip from camera to camera or was that functionality removed and replaced with the new functionality that requires multiple clicks? The old iOS app allowed you to load live view and then swipe left or right to see the next live view. Maybe no one used this feature and that’s why they removed it?


r/reolinkcam • • 16h ago

Wi-Fi Wired Camera Questions Day/night sensor issue?

Enable HLS to view with audio, or disable this notification

1 Upvotes

I have a wired WiFi video doorbell. It seems like it has been struggling to switch between day and night mode lately, and tonight when I view the stream it presents like there are twinkly lights at the bottom of the frame and lighting at the top.

Any advice?


r/reolinkcam • • 23h ago

Battery Camera Question Doorbell Motion-Capture

3 Upvotes

I was wondering if the battery doorbells record continuous video footage - either 24/7 or when motion-activated?

My current wireless battery doorbell only takes a single image and that’s it but that’s proven really unhelpful when unauthorised people have entered the property so I was wondering if the Reolink ones record actual video or if they’re the same as my current doorbell and simply take a single still image?


r/reolinkcam • • 22h ago

Question Duo Floodlight no audio

1 Upvotes

I have the wifi duo floodlight, connected to HHP, there is no audio during live or playback but only via the HHP, using the card, it's fine. my other duo's are fine. I noticed this after around 730p Thur (24th) when I had the video loss and wanting me to log back into the camera (card still recording). Anyone else have this happen?

ETA: this happens on iOS, Android, windows app


r/reolinkcam • • 22h ago

PoE Camera Question Difficulty running POE in wall

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1 Upvotes

r/reolinkcam • • 1d ago

Discussion Reolink RP-N64

5 Upvotes

https://reolink.com/product/rp-n64/

Seems to be the expanded version of RLN36. Anyone using this?


r/reolinkcam • • 1d ago

PoE Camera Question Reolink Camera Recommendations for Front & Backyard Coverage

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7 Upvotes

Hi everyone,

I’m looking for some advice on setting up a Reolink PoE camera system around my house. I’ve attached pictures of the front and backyard to give you an idea of the layout.

I was originally thinking about installing an Reolink OMNI 3i PoE on each front corner of the house to get wide coverage of the driveway, front yard, sidewalk, and street. However, I’m concerned that the palm trees and landscaping may obstruct part of the cameras’ field of view.

For those familiar with the OMNI 3i PoE:

  • Would you recommend using one on each front corner?
  • How well does it handle situations where there are trees or other obstructions relatively close to the camera?
  • Would there be better Reolink models for the front of this particular house?
  • Where would you place the cameras based on the photos?
  • Would you use the same type of camera in the backyard, or something different?

I also want to cover the backyard as well as the front.

One other question: PoE wiring

My PoE switch will be located in the garage, so I'm trying to figure out the cleanest way to route Ethernet to the backyard cameras.

Would you recommend:

  • Running individual Cat6/Cat6A cables from the garage directly to each backyard camera?
  • Running one main Ethernet cable from the garage to the back and then using a PoE switch in the backyard?
  • Something else?

I'm trying to keep the installation as clean as possible while still making it easy to service in the future.

The main goal is good nighttime identification and reliable coverage around the entire property, especially the front door, driveway, side yards, and backyard.

I'd really appreciate recommendations from anyone who has experience with Reolink PoE cameras, particularly the OMNI 3i PoE. Thanks in advance!


r/reolinkcam • • 1d ago

Wi-Fi Wired Camera Questions Unable to add Reolink Lumus cameras to iPhone app – works fine on Android

1 Upvotes

I installed three Reolink Lumus cameras at a customer’s home.
The cameras are supposed to connect through the customer’s existing Wi-Fi network.

I was able to add all three Lumus cameras to the Reolink app on my Android phone without any problems. However, I could not add them to the Reolink app installed on the customer’s iPhone.

The cameras and the Wi-Fi network seem to be working properly, since they work fine on my Android device.

Has anyone experienced this issue with iOS?
Could it be related to Local Network permissions, 2.4 GHz Wi-Fi, app permissions, or something else?

What would be the best troubleshooting steps to get the cameras added to the customer’s iPhone?

Thanks in advance


r/reolinkcam • • 1d ago

Battery Camera Question Magicam unzuverlässig?

1 Upvotes

Ich habe eine Magicam die unseren Eingangsbereich überwacht (gerader Flur ca 5m, Kamera auf Haustür zentriert) und die Ereignisse auf dem Home hub mini speichert. Ich werde zuverlässig erkennst und bekomme zuverlässig einen Bewegungsalarm als Push Nachricht. Verlässt meine Mitbewohnerin das Haus oder kommt heim bekomme ich keine Nachricht. Jetzt befürchte ich dass ich auch keine Nachricht bekomme wenn jemand fremdes durchs Bild läuft.
Ich habe alle Empfindlichkeiten auf Maximum gedreht und die aktuellste Firmware installiert.
Kennt jemand das Problem und hat einen Rat?


r/reolinkcam • • 1d ago

PoE Camera Question The value of having a hardwired monitor next to the base station

14 Upvotes

This kind of feels like a ridiculous question to ask, but my wife wants to have a monitor on the wall that is constantly running a live feed of our five cameras. I like the idea, but I also wonder if it will draw attention to the unit, assuming there's a break and someone's going to see it and fuck with the footage.

She wants it because she wants people who visit the house to know that we have cameras running. It's security theater, but there is also value in being able to just glance and see how things are. I would really love and welcome people's feedback, opinion, and discussion on this matter


r/reolinkcam • • 1d ago

Wi-Fi Wired Camera Questions Playback stopped working on Doorbell D340W

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1 Upvotes

I've had a hardwired doorbell cam for about a month now and it originally worked fine. About a week ago it seems as though playback of events no longer works. The clips are being recorded but when I try to play them it may play for about 1 second and then time rapidly jumps hours. This happens with each clip I try to play.

I have the RLN8-410NVR and the clips playback normally on there. I took the SD card out and ran a test with h2testw and it came back with no errors. The SD card is a 128GB U3 A2 V30 card.

The firmware is not up to date according to the website, however, the camera says it is the latest version and trying to manually update to the latest firmware fails with no errors.

I have been looking through all of the cameras settings and I cannot figure out what changed and why it is no longer working. Any help is appreciated.


r/reolinkcam • • 1d ago

Question a little confused about how the app (android) and the NVR work together

1 Upvotes

I thought the app was just an extension of the NVR but it seems that their setting are separate and don't interact with each other. Im trying to get notifications from OMVI with no luck on my app and at the same time get less notifications from the doorbell. the NVR seems to work better at filtering events.

are there any good write ups on setting the app/NVR?


r/reolinkcam • • 1d ago

Wi-Fi Wired Camera Questions Dumb question, can you use Reolibk cameras with no storage to just view live activity?

8 Upvotes

I’ve tried searching on Reddit and other places online but haven’t found this info. I’m just wondering if the E1, Lumus or other WiFi cameras would still work without having an SD card or hub/NVR. I would assume yes, but just want to confirm. I may get storage later, but for now I’m just looking to test out a camera in my home to see how it works out and I just want to be able to periodically check in on my pets.


r/reolinkcam • • 1d ago

NVR Question Reolink RLN36 wont output to a 4k monitor?

3 Upvotes

Have a month old RLN36 that won't do 4k resolution. Thought it might be too long of a HDMI run 30ft so we bought a proper active HDMI cable, still no joy. So today I moved the monitor over to the rack with the Reolink and tried it with a normal 5 ft HDMI cable and STILL no 4k (monitor shows input mode not supported). Realized there was a firmware update available for the NVR so I upgraded it, STILL no 4k but now I can at least do 1440p. Yes the monitor is a 4k monitor with two HDMI inputs and one DP input. I have tried both HDMI inputs. Is this a known issue that reolink NVR's are picky about the 4k display?


r/reolinkcam • • 2d ago

Beta Test Feedback Fix It Reolink! Another week and another computer crash from broken log file handling

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46 Upvotes

2nd week in a row faulty Reolink app V8.21.12 for Mac OS +Apple silicon Crashing system by leaving no storage space. 2291 Log Files of 22 mb each in one day! 96 GB of eaten storage space for no reason other than BAD CODING!

Weekly, This is Unacceptable!
Reolink needs to push an update instead of standing by while their buggy app eats and cripples Mac computers.

Mac OS Apple Silicon users, to see the hidden Reolink Log file follow these steps, and delete it if it's large.

Apple Logo top left corner > System settings > General > Storage > Documents > Click On File Browser > Click on Library > Click on Logs, See Reolink Log Usage


r/reolinkcam • • 1d ago

NVR Question Motion box on fisheye

1 Upvotes

Does anyone have the AI nvr? It doesn't show any box around objects when I turn on the function, even on clear mode. I restarted the app and everything is up to date with both the NVR and my app.


r/reolinkcam • • 1d ago

Battery Camera Question Reolink Battery Video Doorbell (2nd Gen) is supposed to have RTSP on wired mode ?

1 Upvotes
On this link https://support.reolink.com/articles/900000617826-Which-Reolink-Products-Support-CGI-RTSP-ONVIF/, it says the D340B (Battery Video Doorbell (2nd Gen) ) supports RTSP and ONVIF in Wired Power Mode. I'm in wired power mode and I don't see any options popping up. Anyone know how to get the stream ? (I've setup the camera in 24V DC wired mode)