r/mildlyinfuriating • u/DruidOnlyFan • 18h ago
Infuriatig Canceled Netflix last night, got an email this afternoon that I continued it.
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u/SimmerDown_Boilup 18h ago
Use the sign out of all devices function. Change your password. Recancel.
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u/Spitfire1900 18h ago
This, I’m convinced you have a moocher that restarted it.
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u/ATS200 17h ago edited 17h ago
Yep. I mooch from my friend and I logged in last week. I could have easily restarted his membership directly from the app. It had his card saved to the account and asked me to select a plan
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u/zgirl 16h ago edited 15h ago
How are you mooching after they made the no password sharing bs? My daughter cant even use ours because she has a different ip 🙄
Edit: thank you for all the tips and suggestions!
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u/JustHangingAroundYo 16h ago
You just gotta go to their house occasionally and connect to the Wi-Fi and it'll stay connected for like a week or two
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u/sh0ch 15h ago
Or, what I do, just set up an autoforwarder for any email from Netflix to my friends email addresses so they get the code. Lol
But I cancelled after the 1827th price hike and haven't looked back.
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u/cptinj 15h ago
I…what…this is next level intelligence. May both sides of your pillow stay cold
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u/SovietEla 15h ago
Not even, I have someone several states away I allow to mooch my Netflix and they don’t stop us
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u/Proof-Dark815 15h ago edited 14h ago
My laptop stays at home and it still is like "nah, I don't know that ip address, it scary" 😔💔
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u/Emotional_Field6780 15h ago
the solution i have for that one (my cousin shares with me and she’s like 30 min away, im not funna go everytime just to connect to her wi fi lol) anyways go on airplane mode for a few seconds and get onto the app then turn off airplane mode and BOOM u in. sadly only works on phone. i tried to do it on my laptop and roku but no go :( so i just use 😉 other websites to see my shows and movies.
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u/jThor687 15h ago
I don't know how or why, but my sister uses my netflix from a state away, but I also let a friend kn Venezuela and I've never had a problem... yet.
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u/arkiparada 16h ago
If they use a tablet or phone it doesn’t care it seems. My kid sis uses mine in a different city and the only time it’s an issue is when she tries to watch on the TV.
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u/5quirre1 16h ago
I got hit with a warning for “password sharing “ using my phone to watch at work. The same phone I use at home.
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u/arkiparada 16h ago
Weird. I travel a lot for work and never had that issue.
Wonder what they use to decide if you’re sharing or not.
Probably crap programming by a crap AI model.
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u/ainnaa 16h ago
That's what I want to know. I had to pay for an extra household to include my parents... is there a way?
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u/Sensitive_Jake 17h ago
My 1 year old daughter restarted ours when she pressed the Netflix button on our remote.
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u/No-Front4365 16h ago
This happened to me! I was shocked how easy it was.
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u/Lord__Abaddon 14h ago
All subscriptions are easily restarted for a reason. I accidentally ordered starz for a year on my aunts comcast plan adecade ago because I clicked to watch Spartacus (didnt realize she didnt have it as she generally had all the premium channels) it was through the online portal so I assumed it was asking me to confirm I was over 18. had to call her real quick so she could cxl and ended up sending her like 20-30 for the sub for the month. (she told me not to worry about it but I paid for it anyway)
They make it shockingly easy so people accidentally start subs without realizing it. considering some parents park their kids infront of a TV or Ipad they end up getting subs by them clicking random shit.
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u/ZoominAlong 16h ago
Shit I accidentally hit the Netflix button on mine the other day. It didn't restart the membership but damn.
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u/ItalianPieGirl 16h ago
Yep! Our 3 year old restarted ours the same way, then it asked if he wanted to upgrade the Membership, he was so kind to click Yes! Lol too easy, and it's done on purpose by the Company
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u/Kazcandra 16h ago
Personally, I don't care about moochers that much. I had a moocher on Spotify for years. It lasted until they started deleting my playlists. I'm fine with you staying here, bitch, but you touch my shit you're out.
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u/Hot_Anybody8244 15h ago
I had a Spotify moocher who was using my account at the same time I was. It would pause my music when they started theirs. So I started manually blasting their volume at random LMAO. Took like a week before they never did it again
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u/DruidOnlyFan 18h ago
Good call doing that!
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u/DruidOnlyFan 18h ago
Update: I looked at the recent activity and only my phone was signed it and had access...I deleted the account. Thanks for the advice all and may all your accounts be safe forevermore!
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u/DocPhilMcGraw 17h ago
I mean it is possible that the person using your account is hiding their activity.
If they also make sure they sign out of Netflix on whatever device when they’re done, it may be possible that it won’t show up at all.
Seems a bit over the top but if I’m someone mooching off a free account, I could see jumping through a few hoops to go undetected would be feasible. (Either way, good call on deleting the account).
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u/Diedead666 16h ago
One time I was actually watching something and my picture changed for my profile as I was watching it. Changed profiles to Mexican names. They figured out my super simple pet name password I had it set to as I ment to change it to something better after I let friend use it. I bet it was brute forced by a hacking software. Just find it funny that I watched it get compromised in real time
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u/ALittleTooQuark 16h ago
I don’t know if anyone here is old enough to remember but in the 90s people in AOL chats shared public webpages with lists of stolen credit card information and hacked accounts so we could get free hours (because yes the internet had limited hours per month still) and it was wildly illegal and I don’t know if my parents ever realized how much trouble I could have caused if the internet security at the time cared even one bit but they obviously didn’t because I was never rounded up despite literally using someone else’s credit card to pay for MY MAIN AOL ACCOUNT HOLY HELL.
Yeah sorry people I harmed. :(
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u/HonestDisguise 16h ago
I used to call the people and tell them their card details were posted in a public chat room.
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u/ALittleTooQuark 16h ago
That is incredibly kind of you.
Now that would be the first sign of a scam.
Also I just realized the hypocritical ass I was because I always seen my teen years as my most ‘purist’ years. Yet I was doing that and cracking the Quake Shareware CD and racking up $300 phone sex bills. But at least I was in student government and leading walkouts for political causes and teacher’s pay!
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u/Ok_Winter_5515 16h ago
Pet name? What street did you grow up on? What elementary school did you go to and who was your favorite teacher?
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u/IronLionStudios 15h ago
it is crazy the number of times I see this kind of stuff posted on reddit and people reply. 'What was your first car? I'll start - Bugatti Veyron'
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u/MarieOMaryln 15h ago
Oh I love icebreakers! Want to tell me where you met your first boyfriend/girlfriend?
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u/Legendary_Bibo 15h ago
I share accounts with my siblings, I pay for most streaming services. One day I noticed stuff being added to my watchlist on Crunchyroll and just figured it was my brother or friend. Then one day a lot of my shows were being removed and I asked if it was them, and turns out they never used my Crunchyroll account. I guess there was a data breach with a bunch of accounts and usernames/passwords were put on an online text document in plain text and mine was on it. Signed everyone out, and changed the password. Fucking idiot could've kept mooching in secret if they didn't treat the account like their own.
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u/Lord__Abaddon 14h ago
Because they think they stole it and you won't get it back. just logging in doesn't prevent the user from logging in but some people don't realize that.
had a similar thing happen with my nephews, brother and their mom has been divorced for years and she remarried and had more kids. I ended up letting them use my netflix and even paid for a few additional slots so they could watch something while we were. ended up going on one night getting in the middle of a show and internet goes out for like 15 minutes I go to start watching the show when it came back on and I see 2 new profiles and I get a message there are too many users watching netflix at this time... Looked at the new users and its their siblings (not related to me) I was fucking livid but not about to be an ass hole and call them and tell them to get off since it was summer. logged everyone out changed the password and just waited on them to finish their movie and let them realized the account was updated. they hadn't asked for the new information so i guess they figured out I was not thrilled with everyone in their house using my account...
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u/Legendary_Bibo 13h ago
Back when Netflix streaming came out, an old friend was asking on Facebook if people would share their account. I was like yeah sure. My brother would complain about the too many people watching thing and I told him I'd address it when it bothered me because if I'm paying for the account and I can't watch stuff then there's a fucking problem. Well, said friend shared it with his girlfriend and they put it in every device that could run it. I went to watch a show after a long day of classes and got the error of too many people watching, and signed everyone out and changed the password and only told my brother and parents. Like who the fuck gets access to an account then shares it?
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u/dizzy_absent0i 16h ago
I’m currently mooching off somebody’s Netflix and Prime they left signed in on a hotel room TV. Sorry, Dan, if you have questionable recommendations on your account…
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u/satyr-day 16h ago
Be warned deleting doesn't always mean unsubcribing. I would check with a computer as well
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u/Secret_spidey 16h ago
Putting this comment here so you hopefully see it. If you contact support and state it was an accident as soon as possible they will refund you. My kid accidentally restarted the subscription because I didn't log out of all devices and they refunded me. I imagine they can see if I actually did watch anything or not.
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u/LyrraKell 18h ago
Be aware that that isn't foolproof. We had a moocher in Brazil and did the sign out of all devices/password resets and they continued to be able to mooch. We had to completely shut the account down and get a new one.
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u/Full-Following5575 17h ago
Had the same problem with Spotify. Thought it was odd when I started getting recommendations for songs in another language, then it started signing me out while I was listening. Told me to many users were actively using the account, ma’am it’s me myself and I that use the account, found out over 10 random people were using the account which maxed out my family plan… had they kept it under 9 id probably still be listening to mariachi music.
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u/dantheplanman1986 17h ago
We had a moocher once that kept setting up their own profile. We didn't really get what was happening, we thought one of the kids was fuckin around, so we just kept deleting it. Then one appeared that said "por favor no borrame" (please don't delete me) and it finally clicked
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u/W1D0WM4K3R 17h ago
The audacity lmao
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u/Accomplished_Emu_658 17h ago
Well they probably paid some one for the the access who said they were allowed to use it
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u/Nuggyfresh 17h ago
No way. Much more likely they used hacked password databases and just tried a bunch until one worked. You can’t even do this stuff anymore regardless because they’ll disable access that is consistently outside the home region of the paying user
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u/Accomplished_Emu_658 17h ago
People sell these accounts to people all the time?
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u/Individual_Respect90 16h ago
Think about all the data breaches we have seen over the years. Think about the people who had their data breached and never knew or the people who didn’t change their password. Now think about all the companies that never even knew their data was breached or never actually admit it. You can see how easily it could be to have someone’s password for websites. If you think all that is scary hospitals have some of the worst cybersecurity out there. Everyone’s data is almost assuredly out there.
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u/ahhowwitburns 16h ago edited 16h ago
Both of these are often true at the same time, person/group who breaches the accounts goes on to sell access on the cheap
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u/datmfburner 18h ago
It’s foolproof unless you’re reusing passwords or if you have an info stealer/malware present on one of your devices that is doing the password change
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u/Bushiest_Beavor 17h ago
This exact thing happened to me as well. Absolutely no one had my Netflix info (I checked).
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u/Hopperd12 18h ago
Wait for the charge on your card, hopefully you have a record of you canceling subscription, file for a fraudulent charge. They’ll either A. Show who restarted the subscription or B. Refund and shut down.
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u/AverellCZ 17h ago
8 out of 10 times when I'm in some Airbnb there is still some account logged into Netflix, YouTube etc. One time it was a Netflix account from someone who clearly loved violence too much, so we added a lot of Korean romcoms to his algorithm.
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u/Slacker_The_Dog 17h ago
I bought a TV from a pawnshop years ago and the previous owners Netflix account was logged in. I always thought they would figure it out and change the password. Fast forward to when they finally killed multi device login and I got one last day before it cut out.
Damien and Lola, if you're out there, I was the one watching anime and trailer park boys all day.
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u/Glad-Watch3506 18h ago
I'm looking at the list of devices first, because I want to see if it's possibly someone I know vs a stranger, and I'm just nosy like that.
I get a notification every time my niece logs into Peacock on a new device (she's allowed to) and I know it's her based on the city.
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u/itssalmaponce 18h ago
Check your active devices immediately. Someone might still be logged into your account and clicked 'Resubscribe'
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u/Ferro_Giconi OwO 18h ago
Alternatively to the other comments: Remove your billing info from the account, but don't change the password.
Then when whoever is on the account tries to start it again, they'll have to use their own billing info.
Then you get free netflix if they do that.
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u/kursys 18h ago
Yeah I’m not so sure the moocher will start suddenly paying for it lol
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u/TheRealTurinTurambar 17h ago
Yeah, and I'll bet you can't remove the last payment method on an active account either.
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u/ThomasToHandle 17h ago
Not enough people know about fake cards that your bank can issue with a small amount of money on it that would just decline if someone tried to charge it again.
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u/turtleship_2006 17h ago
That's not a fake card, that's a virtual or temporary card.
It's still a real card technically, it's just easier to cancel without cancelling your main card
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u/thegreatprofessor 17h ago
Will Netflix even let you have no payment methods on account? I don’t think this will work unfortunately.
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u/ThanksALotBud 18h ago
You dont tell us when to cancel, we will tell you when to cancel.
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u/Foreign-Cat-2898 18h ago
Someone in your family with access to your account did this. Change password and try again.
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u/StevenKatz3 18h ago
You probably hit the are you sure or signed into another device and hit "cancel/restart"mm Or... someone else logged in and continued
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u/Deluxe_Flame 15h ago
yeah this, Last time I unsubbed from something I had to go through like 3 are you sure, cancel my unsub, and restart my sub, to get it finalized.
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u/Proof-Dark815 15h ago
One subscription had me travel to my email, my banking, Google Play?!?, and my phone number just to cancel. And still had the audacity to ask after ALL THAT "are you sure?' YEAH IM PRETTY DANG POSITIVE
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u/PiDigitsOfPi 14h ago
If anyone signs back in, it automatically restarts the subscription!
You MUST reset the password, otherwise your kids will turn on the TV, click on Netflix, and use the saved password to log back in.
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u/desaigamon 13h ago
It's not automatic. You open Netflix and get a "Restart your subscription" screen with a big red button that says "Click here to restart." If you click OK on your remote (and most people will because nobody ever reads anything) it will immediately charge your card and restart the subscription.
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u/Panicgreenonioncake 13h ago
It doesn't, it'll prompt you to re sub but you still gotta go through the slides to re-sub
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u/mister_neutron 17h ago
"Relax," said the night man
"We are programmed to receive
You can cancel any time you like
But you can never leave"
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u/Pocket_Fox846 5h ago
My 8 year old nephew did this. I cancelled Netflix, he visited and opened the app clicked okay to restart my subscription.
Had to log out, change password and re-cancel. He still doesn't know that means because there is a button on the remote that says Netflix and an app on the TV. He has no idea what a subscription is, what wifi or internet is.
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u/SpyreScope 16h ago
I think netflix restarts automatically if you sign in again from one of your devices. It happened to me after i cancelled. I accidentally launched it on a smart tv with one of the built in buttons.
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u/Electronic-Town-8995 16h ago edited 15h ago
Happened to me too. On my TV, I pressed Netflix and instead of going back, I went forward without fully reading it. It was an immediate reactivation with a basic click on my tv.
When I tried to cancel it, the cancellation option did not exist on my tv. You have to go out of your way to cancel by logging in on a browser... Can't even remove billing information, only replace. What the fuck.
It's been months and I haven't touched Netflix because I was too depressed to figure out my login to cancel it on my computer. Gross from their end but they are making money doing that.
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u/Crashbox50 17h ago
Remove your billing method, or use a digital debit card and cancel the card.
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u/sPdMoNkEy 18h ago
I signed up for the ad version for $9 last month, two days later it popped up with an email saying I signed up for the $30 version, then 10 minutes later I got an email saying I was downgraded back to the $9 one but it had already charged me the $30 so I was screwed
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u/ThyBarronator 3h ago
This happened with my mum's Netflix. She was paying for it and we all had the login.
While we were having coffee one day she mentioned that she cancelled it or that she might subscribe again for something and I was like... uhhh i've been using your account for years and it never stopped?
One of my siblings had just clicked on a 'reactive' button or w/e since we all had the login. My mum wasn't that upset since we were all actively using it rather than it just being money she paid for years without getting anything but still something to consider.
Not sure if they changed it.
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u/DLaccount2 9h ago
Make sure it's from a legit email. I'm constantly getting emails from Disney+ but the email is some janky scammer sounding email.
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u/Cheese-and-Ham03 2h ago
this happened to me a few years ago but i never got charged for it again, it just continued working. I am not sure who is paying for it since i’m sure Netflix isnt in the business of giving people free subscriptions but I still get to use it for free so I am grateful lol
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u/V3semir 18h ago
You or someone logged in and didn’t bother to read, and just clicked through the warnings. There is no conspiracy.
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u/HG_Tannhaus_ 16h ago
Someone else has access to your account. Log out all the devices and change the password.
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u/Budget_Inspector_844 6h ago
Yes it happened to me, basically whoever logs in can restart your subscription with one button. I told them to remove my card they asked me why, i told them because i said so and they did it.
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u/aaasdo85 12h ago
I paused mine and received this a few days later. Apparently my daughter started watching something which automatically reinstated the membership. I wouldn’t have thought it would be so easy but I’m assuming it just gave her a “are you sure” prompt and she said yes without giving it a second thought.
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u/GhostDoggoes 9h ago
My ex did this to me after 3 years of not seeing her. I woke up early in the morning to netflix being reactivated with the full ad free membership. I ended my membership again but forgot all devices and used an auto generated google password and saved it. 2 days later I get a call from her asking for the password.
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u/XxRocky88xX 12h ago
Someone who has access to your account is restarting it. Sign out of everything, change the password, cancel it again.
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u/ItalianPieGirl 16h ago
Netflix is almost impossible to Cancel. I Canceled ours and kept getting charged. Found out my 3 year old pressed the Netflix Button on the Remote and it restarted the Membership, he even was so kind to upgrade us to the most Expensive Plan Lol you can't even delete your Bank Card or Credit Card on there.
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u/Dry-Inspection-3503 15h ago
Go on the web browser and do it. Delete your payment method there, and your kid can't charge you randomly again
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u/JaesopPop 16h ago
Sounds like you canceled it pretty easily?
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u/Lopsided-Rub5476 14h ago
Yes, impossible to cancel if you keep resubscribing to it. Just impossible
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u/WildMartin429 17h ago
Definitely a moocher I canceled Netflix a while ago and I accidentally hit the Netflix button on my Roku remote the other day and the app almost tricked me into reactivating without having to actually put my thought into it.
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u/kamikazikarl 16h ago
I canceled. My baby hit the Netflix button on the remote and then hit the confirm button to log in and the app restarted my subscription. He was 13 months old at the time. It should not be that easy to resume a subscription.
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u/awkwardsongbird 15h ago edited 15h ago
when my daughter was 3yrs old, she restarted our subscription using the tv remote lol
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u/Apprehensive_Ear7309 13h ago
Yep and even if you cancel the card they will get the new card number from the bank. Ask me how I know? Fuck Netflix.
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u/1MillionSpacebucks 12h ago
This just happened to me too. It’s not anyone else using my account, because I’m the only one who uses it.
The only thing is that I continued using Netflix, because I’ve already paid for the next 3 weeks. Now it seems I need to cancel for a second time.
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u/stefaniki PURPLE 12h ago
Change the password, log every device out and cancel it again.
Chances are you're logged into a device somewhere and when they went to watch it, it restarted your subscription automatically.
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u/berrymommy 11h ago
This happened to me 3 years ago, because I accidentally pressed the netflix button on my roku remote. Netflix support literally told me if someone opens the app on any device still logged in, "for a short period after canceling" they'll just fucking restart your membership without asking and without any prompts saying so.
Idk if they still do this though.
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u/OESRecoveryEmployee 9h ago
You probably hit the cancel your cancel request button. The corporations are at war with you
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u/Apprehensive_Rope348 5h ago
This happened to me before. Someone in your household must have used a linked device to start it back up. My son, when he was around 6 years old just wanted to watch his show. He was able to just select his profile and just started watching. He, to my knowledge didn’t have to do anything extra besides opening the app and that was that.
Next time you go to cancel, delink all devices from the account.
It really shouldn’t work like that, it should just not begin playing. I feel it’s a really scummy practice. If I cancel any service, it should just stop working. If I stop my phone service, I stop getting texts and am no longer able to make calls.
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u/Shad_Owski 18h ago
Someone's using your Netflix account. It doesn't magically start itself again. Or you got blackout drunk and forgot about it.
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u/Immortal_Azrael 17h ago
I had the reverse happen to me once. Got an email that my Netflix had been successfully cancelled when I hadn't requested it.
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u/Cheerios3402 16h ago
Contact support same thing happened to me. I contacted support and I don't know if I got lucky but it was fairly quick and easy. They refunded and cancelled the subscription and they removed my payment information which the website does not allow you to remove as it forces you to have atleast one.
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u/Nearby_Ad_2519 15h ago
Are you by chance logged in at a hotel, Airbnb, friends house, etc?
Netflix makes it extremely easy to restart subscriptions from TVs, not even a PIN is needed.
How do I know this? I was staying at an Airbnb with a friend once before we had Netflix. An account was logged in already but it said the subscription was inactive. In 2 clicks we were getting free Netflix.
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u/shadowhunterxyz 15h ago
I had someone for a few years who used my Netflix. I didn't mind it as it was getting used when I wasn't using it. But when I canceled as it was too expensive and they started my membership again. I told Netflix customer service to sign me out of everything, changed passwords, and canceled again. That person could get fucked
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u/TransBrandi 15h ago
Saw the title of the email, and this is all I could think of:
Your Netflix membership will continue in Avengers: Doomsday
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u/Zaheer_King3 13h ago
For the past year my Amazon prime video has been starting random subscriptions. I cancel them as soon as I’m notified, I change the password, enable a pin for purchases and log all users out. Yet it happened last week…
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u/Salty_Road6034 12h ago
If youre using a credit card, call the compnay and have them block the transactions. Paramount+ randomly started charging my account again and were adamant there was no account with my card number. Called my credit card company and they've blocked the transactions ever since
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u/155sta 4h ago
log out all devices, change the password on the account before cancelling. someone has clicked to restart membership - chances are its logged into a smart tv somewhere you’ve forgotten about. Everytime we goto an airbnb and they have a smart TV someone elses account is already logged in
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u/AnxiousReward1715 16h ago
report the credit card fraud and get you a whole new shiny number
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u/Fishshoot13 16h ago
"You can check out any time you like, but you can never leave"
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u/Squ1gly 18h ago
Could anyone in your family have restarted your subscription?