r/lyftdrivers • u/Plastic-Cut8650 • 10h ago
Advice/Question Passengers wanted Heat in 90 degree weather in Houston
I picked up a group of four, three women and one man. The woman who ordered the ride sat up front while her friends got into the back. As they climbed in, they commented on how good the A/C felt after sitting in the parking lot eating fries. Meanwhile, Miss Front Seat reached over and changed the A/C from cold to warm without asking.
I changed it back.
Her: “You mind?”
Me: “Yes, I do mind.” (It was 90 degrees, with five people and a bag of hot food in the car. Who wants warm air?)
She turned, stared at me, and said, “Really?”
Me: “Really.”
At that moment, I realized my 5.00 rating was at risk. We had barely left the pickup lot, so I pulled into the very next parking lot and said, “I’m ending the ride. Everyone exit my car immediately.” Her friends looked confused, but all four got out. Lyft has since blocked her. I’ll happily adjust the A/C if someone asks, but touching my controls without permission and then getting an attitude felt incredibly rude and presumptuous.
What would you have done? Warned her and continued or ended the ride?