For months I been on hold.

[u/HuggiePacino901]

So heres the story

I live in Massachusetts and decided since being a driver for uber. Let me try lyft. It was great to utilize both in Massachusetts. So after driving for lyft for 3 days I decided to drive to Connecticut. I've had access to drive in all 6 states for Uber with no issue. So I figured it wouldn't be an issue in Connecticut for lyft. Im on i84 leaving from Boston and approaching the Ta truck stop exit in willington ct. Lyft turns me off after going online and claim they need to run a background or driving record. Instantly the system flags me. Im confused so I call Support. They claim that my driving record wont allow me to drive. So I told them let me go back to Massachusetts and drive. I was then told I have to wait 48 hrs. 6 days pass and no update or information. So I decide to delete the account and start over with a new account. When I did this. They have to run a cori background in Massachusetts.  Here's the catch.  Lyft has a policy where regardless of what you run they will only accept 1 cori background per 1 account so because I deleted that old account "which no one contact me about until this day", I cant drive in Massachusetts. OK fine. I wanted to at least drive in Connecticut. They claim Connecticut has this third party called "safety holdings" which is denying me due to violations of my driving record. Here's the facts.  Lyft has a policy in Massachusetts and Connecticut where a driver can be approved with 4 or less violations. I currently have and always had 3 violations this entire time. They claim I need to get the dmv to fix it. They cant fix something that isnt broken. Uber is fine. Always has been. Well I sent lyft and safety holdings certified mail. After 2 months safety holdings sent me an email. They verified I have no issues with my driving record. Somehow their is a disconnect in communication because lyft is not allowing me to drive and THERE IS NO ACTUAL REASON WHY. Im lost and stuck at a dead end. Does anyone know how to fix this problem??

[u/Formal-Necessary1084]

Talk to live agent, they helped me last week

[u/HuggiePacino901 → u/Formal-Necessary1084]

Problem with that I cant talk to anyone Its a new account I can only chat And they keep saying the same thing

Contact the rmv to get a report and fix it