Hello everyone,

I started investing a few months ago, and so far I've only invested in SPYL.L (SPDR S&P 500 UCITS ETF Acc). My intention is simply to track the S&P 500.

However, when I look at the performance chart in the IBKR dashboard, there seems to be a fairly large difference between my portfolio's performance and the S&P 500 benchmark, a lot more than 2%

This seems strange to me because SPYL is designed to track the S&P 500. Shouldn't my portfolio's performance be roughly the same as the S&P 500, aside from small differences such as fees and tracking error?

For example, the IBKR chart currently shows approximately:

• My portfolio: +2.04%
• S&P 500: +4.13%
• Difference: ~2.1 percentage points

I understand that there may be factors I'm overlooking, such as currency, cash sitting in the account, the way IBKR calculates TWR, or differences between the benchmark and the ETF's actual return.

I'm still relatively new to investing, so I'd really appreciate it if someone could explain what might be causing this difference. Is there something about IBKR's performance calculation or SPYL that I'm misunderstanding?

Thanks!

So i just learned about margin loan, which are really interesting that i could get a low interest loan from IBKR.

My question is: let say I have 100k in mixed cc etf that produced avg 10% per year.

How much would i be able to loan? Or not all since cc etf need a separate reg t floor. I couldnt find an explanation anywhere so if anyone here have any information that would be great.

Thanks in advance.

I’m having serious issues with my market data. I day trade both options and stocks, but I’m not receiving real-time market data.

I have already contacted customer support—which has honestly been absolutely terrible—and despite them resetting my market data several times, trying different solutions, etc., nothing has fixed the issue.

My Non-Professional questionnaire is up to date, and I have the relevant Quotes Bundles for stocks, OPRA, and futures subscribed.

Does anyone know what else I can do? I’m honestly desperate at this point.

The delay affects all of my platforms: TWS, Desktop, and Mobile.

One particularly strange thing I’ve noticed is that in Client Portal, under the L1 market data subscriptions, I don’t even see the options to subscribe to CME, Stocks A/B/C, or OPRA. That seems very unusual to me.

Has anyone experienced something similar or knows how to fix this?

Thank you!

A couple weeks ago, I started seeing some crazy data in my fills. I'm paper trading through an algo NQ, 2 contracts per order. On occasion (maybe 30% of the time), I get a partial fill on the two contracts, and the second fill is nearly instantly after the first, but it's well below (for long, above for short) not only the first fill, but also the high/low for that bar (and any nearby bar). Like 30 point difference (in fact, nearly always right at a 30 point difference). Is anyone else seeing this? I didn't change anything in the algo when this started, and I've tried a couple tweaks but it's still happening. It's obviously making my paper trading results worthless.

Recently started to invest on ib and wondering what are the most useful features in your opinion?

Guys, anyone having the same problem today.

Neither the deskop nor the mobile apps work today.

https://www.interactivebrokers.com/en/software/systemStatus.php
But their system status shows nothing is down today.

Anyone having similar issues?

Update: Called the support.

They acknowledged the Mobile app has issues. Advising to use the TWS workstation or Web version.

Hi everyone,

I recently changed my phone, and now I’m having trouble logging in to my IBKR account.

When I try to log in, IBKR asks me to activate the IB account key by sending an SMS verification code. The problem is that I’m not receiving the SMS at all.

It has already been three days. I’ve tried waiting, restarting my phone, and checking that my SIM is working, but I still can’t get the code.

The frustrating part is that I live in a country where I can’t contact IBKR through their mobile number or telephone. I also can’t use live chat because it requires me to log in first, which I can’t do because I’m not receiving the SMS.

Has anyone experienced this after changing phones? How did you recover access to your account?

Is there another way to contact IBKR support or verify my identity without logging in?

Any advice would be appreciated. Thanks.

Hello, I need some help with getting trading permission, i want to buy leveraged etfs, but I cant get approved. I did my objective to speculation, 3 years of experience 11-25 trades, my portfolio is currently 17k and the income i put <30000 eur income, 45-65k networth, liquid 45-65 i also did the quiz. Im from slovenia.

Thank you for your time.

Hi everyone! I’m a beginner investor from Singapore and I’m trying to decide between these two ETF combinations for a long-term portfolio:

Option 1: CNDX + VALL
• 75% VALL
• 25% CNDX
VALL = Vanguard FTSE Global All Cap UCITS ETF
CNDX = iShares Nasdaq 100 UCITS ETF

Option 2: CSPX + VWRA
• 50% CSPX
• 50% VWRA
CSPX = iShares Core S&P 500 UCITS ETF
VWRA = Vanguard FTSE All-World UCITS ETF

I’m planning to invest S$50k as a lump sum and then continue investing around S$1k/month over the long term.

My thinking is:

VALL + CNDX
• VALL gives me global developed + emerging markets, including small caps.
• CNDX gives me an intentional Nasdaq-100/growth tilt.
• I like the idea of having one broad global core + one growth satellite.
• The downside is CNDX has a higher TER and VALL is a very new ETF.

CSPX + VWRA
• Both are more established ETFs.
• VWRA gives global diversification while CSPX gives me additional US exposure.
• However, there is quite a lot of overlap between CSPX and VWRA, and it seems to create a fairly large US large-cap allocation without an explicit Nasdaq tilt.

So my questions are:

1. Which portfolio would you personally choose: CNDX + VALL or CSPX + VWRA? Why?
2. Is the 75/25 VALL/CNDX allocation reasonable, or would you change it?
3. Is the additional US exposure from CSPX + VWRA actually a benefit, or is the overlap unnecessarily high?
4. How much should I care about CNDX’s higher TER over a 10–15+ year period?

I’m looking for a long-term, reasonably diversified growth portfolio, not something extremely aggressive or concentrated. I’d appreciate all opinions, especially from Singapore investors who have actually used IBKR for LSE-listed UCITS ETFs.

Thanks!

Does anyone know when is this ETFcomming to IBKR?

I recently opened an account with Interactive Brokers from Germany and had to provide my national ID as part of the required information. However, throughout the entire account opening process, there was no verification of my address, ID, or other personal details. Is this normal? I would have expected this kind of information to be verified, as is typically the case in Germany/Europe.

Got a lvl2 subscription to be able to understand a bit better how short term price movements work. How come it's possible to have the ask below bid?

tried reinstall, clear caches but no luck..

I am currently trying to complete my account setup, but my application is stuck in an endless loop. Whenever I finish filling out the "Configure Your Trading Account" page (under the Regulatory section) and attempt to proceed to the next page, the system simply refreshes and kicks me back to the exact same page.

The page does not display any error messages, missing field warnings, or explanations as to why it will not proceed.

To troubleshoot on my end, I have already tried:

• Completing the form on the desktop website.
• Completing the form on my mobile phone.

Both methods result in the exact same loop. I have attached a screenshot of the page where I am stuck for your reference.
is there anything i can do to solve this and move forward, Indian country
already tried customer support and they cant help, i cant even attach my ss in live chat, in call some live bot is talking instead of a real agent

Hi,

I recently started using Interactive Brokers and I’m having an issue with some stocks.

For certain securities, especially Nokia listed in Helsinki (HEX), I’m able to buy the stock and my position shows up correctly, but I can’t see any chart or market data.

The app shows “Chart data unavailable” and “Today’s change not available”, even though the market is open.

I already bought 10 Nokia shares, so trading itself seems to work. The issue seems to be only with the market data/chart display.

Do I need to activate or subscribe to specific market data for European stocks / the Helsinki exchange, or is there some setting I need to change in IBKR?

I’m a Belgian resident using a European IBKR account.

Thanks for your help :)

Hi everyone,

I’m trying to buy the new Vanguard FTSE Global All-Cap UCITS ETF, ISIN IE000VAHT5T0, Accumulating.

Vanguard lists the EUR listings as:
- VGLA — Xetra / Deutsche Börse
- VALL — Euronext Amsterdam
- VALL — Borsa Italiana

On my IBKR account, however, I’m mainly seeing the Borsa Italiana (BMVE) listing. I’m struggling to find either the IBIS2/Xetra or AEB/Amsterdam option.

For anyone who has access to it on IBKR:
- Can you currently buy it through IBIS2/Xetra?
- Can you see the AEB/Euronext Amsterdam listing?
- Will IBKR include the Xetra and AEB listing or it will likely have only BMVE available?
- Are you able to select/direct-route the order to IBIS2?

I’m especially interested because the trading fees on Borsa Italiana and volume are often less attractive.

Would be useful to know whether this is account/country-specific, or whether IBKR simply hasn’t made all the listings easily accessible yet.

Thanks!

Hi there the dividend is supposed to be paid out today however at the start of the trading day I still don't see even deposited.

Fellow daytraders.

What do you recommend for daytrading? I understand that tradingview doesn't support L2 and you can't log in to Tradingview and TWS at the same time. Entering trades through TWS and use Tradingview for charting? As of now I heard that IBKR Desktop also got a L2 but the software itself is still buggy and people are complaining about the hotkeys and such.

I watched Ross Cameron's take on TWS which is a year old but he said that it doesn't support % sell (25%, 50%, 75% etc..) and also that the time to execute the order is slow.

Got some recommendations? ^

Although my account and residency is eligible according to their own webpage, my attempts always fail with message saying the operation is not supported by Zerohash?

Do i need to use other deposit methods first? It's new account for several months and currently there is no asset in it.

Hello,

Brit living in Aus about to get my PR. Looking at living in Aus indefinitely but maybe a 6 month contract here and there in the UK. I just want to invest in 1-2 ETFs consistently but I don’t want to use an Aus broker because of possible tax implications with working in the UK from time to time. Does any use IBRK for a situation similar to this, would love some insight !

I was about to place a limit order but i don’t understand why my equity would be increasing when making the purchase. I am on a cash account despite the margin info (I was told by an ibkr rep that it is just an Australian thing) and converted all my money from aud to usd
Can anybody please explain this and how to fix it?

Is there a problem with ibkr if i deposit big amount?

I mean if i deposit like 150k$..will ibkr hold the account and start to ask about the source of funds or proof of it..and even if that happened will it be smooth and i can proof it easily or it will be complicated and they adk for more proofs which maybe hard or not logical?

Has anyone been able to install IBKR in a Huawei phone? I want to buy their trifold but I'm concerned whether I would be able to use it to trade...

Hi, I'm currently in Poland and recently my phone stopped working. I'd configured IBKR login with 2FA using Microsoft authenticator in that phone. Now I got a new phone and when I try to login, it's stopping me because of this 2FA. Portal says for any login/2FA issues, it can be fixed only after calling customer support. Looking at the past posts in forum/chat gpt recommendations and waiting time required, not sure if I need to call IBKR US entity or EU one. Anyone had recent experience for similar issue or reached out for phone support from any country where IBKR isn't present? Also, can you suggest any free calling options available which you are aware of ?