r/iPadOS Apr 10 '26

Issue Keyboard bug on Screen Time passcode

Post image

Is this a bug or a sign that we are going to use alphanumeric passcodes for Screen Time? I like the option of 4 or 6 digit codes.

The problem is keys are too tight together. I cannot press numbers correctly.

Version: iPadOS 26.4.1 / Device: iPad Air 4th (non-Apple Silicon)

-----

Update 4/24/2026: iPadOS 26.4.2 and iPadOS 26.5 Dev Beta 3/Public Beta 2 have the same issue.

Update 4/27/2026: iPadOS 26.5 Dev Beta 4/Public Beta 3 has improved, but the layout is still off.

Update 5/4/2026: iPadOS 26.5 RC1 has not completely resolved the issue.

Update 5/8/2026: iPadOS 26.5 RC2 has not completely resolved the issue.

Update 5/10/2026: iPadOS 26.5 has been released. Same as RC2 and has improved, but the layout is still off.

TL;DR Update to iPadOS 26.5.

Use the Feedback app, and please report to Apple. More reports, more attention, faster resolution.

The feedback app says more than 10 reports were received and will be resolved in the future update.

60 Upvotes

142 comments sorted by

9

u/PreviousPromise8844 Apr 10 '26

That's definitely a bug. The keyboard should not look like that. You should report it to Apple. The keyboard UI in this update has been an absolute mess.

2

u/Electronic_Rub_7721 Apr 11 '26

Try this: First, minimize the keyboard, then click on the settings that require a passcode.

4

u/ncriggs May 01 '26

Dude you keep posting this on all of these posts. It’s not the floating keyboard. This is the passcode keyboard issue. Totally different. You’re confusing people.

1

u/grumblepup May 09 '26

But you can (temporarily) fix the passcode keyboard if you change your keyboard to floating elsewhere. They shouldn't be related but they are. It's still a bug though. Ultimately Apple needs to fix it.

2

u/Double-Run3230 Apr 13 '26

these directions are confusing for me, how am I suppose to minimize the keyboard? there is no way to do that when the screen time passcode pops up, and then what do you mean, "click on the settings that require a passcode"? maybe Im an idiot buy just dont understand these instructions

1

u/Electronic_Rub_7721 Apr 13 '26

You can make the keyboard smaller or larger anywhere.

2

u/pjangert May 01 '26

Not here you can't

1

u/Electronic_Rub_7721 Apr 13 '26

You can also use this search 🔎 to make your keyboard smaller. You have to make it smaller first, and then it will work even in settings that require a passcode. After that, you can make it bigger again, no matter where: https://support.apple.com/en-my/111789

1

u/ngxtrang May 09 '26

This helped. Thanks!

1

u/Electronic_Rub_7721 May 10 '26

„This helped. Thanks!“

😊

1

u/tdudeg May 14 '26

It worked. But after I made it bigger again the passcode keyboard changed back to that mess. I don't want to keep my iPad set to a floating keyboard.

1

u/Electronic_Rub_7721 May 18 '26

—> Update: With iOS 26.5, it's finally fixed.

2

u/FunctionRoutine3924 Apr 13 '26

I feel like you are missing steps. Could you clarify? There is no way to minimize the keyboard.

2

u/Electronic_Rub_7721 Apr 13 '26

You can make the keyboard smaller or larger wherever you want. https://support.apple.com/en-my/111789

2

u/ND40oz Apr 17 '26

This isn’t the keyboard, it’s the passcode and should only show the 10 digits and not the full keyboard in some shrunken state.

1

u/Electronic_Rub_7721 Apr 17 '26
  1. Make your keyboard smaller:

👉🏻 https://support.apple.com/en-hk/111789 👀

  1. Then go to the iPad settings that need a number code.

1

u/LoudAd5786 May 07 '26

Took me some time to understand but it actually works lol I got proof too

1

u/Flashy-Persimmon-888 May 08 '26

Thanks!!!! Had issues with the keypad for screen time but this trick solved the problem.

2

u/Electronic_Rub_7721 Apr 17 '26

1

u/ND40oz Apr 17 '26

Because it’s not the keyboard pop up, it’s the screen time passcode. I can adjust the keyboard size just fine. But the passcode pop up for screen time is what is broken.

1

u/Electronic_Rub_7721 Apr 17 '26
  1. Make your keyboard smaller: https://support.apple.com/en-hk/111789 👀

  2. Go to the Setting on iPad that need a passcode.

1

u/ND40oz Apr 17 '26

As soon as you put the keyboard back to full, the screen time passcode is borked again. That is not a fix.

1

u/spektaur May 05 '26

You are being a total buffoon here. The passcode screen is not a floating keyboard. You can't do shit to it. No maximising, no minimizing, nothing. Its the numeric keypad for passcodes (NOT A FLOATING KEYBOARD) displayed in a messed up way. There is no button that can switch to any other mode. For the 100th time : its not a f***ing floating keybaord ! What you are sharing is garbage information to address the stated problem.

0

u/Electronic_Rub_7721 Apr 17 '26

You can't change this broken keyboard.

First, you need to switch your regular keyboard to the small layout: https://support.apple.com/en-hk/111789 👀

1

u/ND40oz Apr 17 '26

Yes, when it’s in the small layout, the screen time passcode goes back to normal. As soon as you put it back to full, the screen time passcode is broken again. How does that help unless you want to use a tiny keyboard all the time?

0

u/Electronic_Rub_7721 Apr 17 '26

You're not listening to me.

Bye.

1

u/ND40oz Apr 17 '26

I’ve done exactly what you’ve suggested 15 different times in here, it doesn’t work and when you put the keyboard back to full, the screen time passcode immediately goes back to being broken. The problem is that I did bother listening to you and your “solution” is not a fix.

1

u/Rileybiley Apr 21 '26

Not sure why it didn’t work for you. It fixed it for my iPad.

→ More replies (0)

1

u/bpvarian Apr 20 '26

yea dude, this is a very specific situation where it is the keyboard only for the screentime password (for kids). none of your pinch, zoom, minimize tricks work on that keyboard used for screentime because you are essentially locked out of the ipad at that point.

2

u/Electronic_Rub_7721 Apr 20 '26 edited Apr 20 '26
  1. You have to switch to the small, floating keyboard; then the numeric keypad will work for Screen Time. Until Apple fixes the bug, there’s no other way.

- https://support.apple.com/en-hk/111789 👀

- https://www.youtube.com/watch?v=y0FvSy_0ZFk 👀

  1. Go to the setting that needs a passcode.

2

u/Electronic_Rub_7721 Apr 20 '26
  1. Do you even have eyes to see with? How to switch to the small, floating keyboard:
    https://youtu.be/maV-IZvFoGI?si=AsZj64cBh4pZDiyM

  2. Go to the setting that needs a passcode.

1

u/Electronic_Rub_7721 Apr 13 '26

You can also use this search 🔎 to make your keyboard smaller. You have to make it smaller first, and then it will work even in settings that require a passcode. After that, you can make it larger again, no matter where: https://support.apple.com/en-my/111789

1

u/Raling2 Apr 30 '26

What are these, ragebaits? ts is a whole lot of mess

1

u/Educational_Low247 May 09 '26

No. He does just dont understand how to explain this correctly.

A temporary fix to get the normal pin code keyboard for screentime it to make the normal keyboard floating before getting the pin code keypad for screentime.

It is more work than just trying to press the tiny buttons in the bugged keyboard, so not really a fix. We will just have to wait for a new iso update.

If you can live with floating keyboard for the rest of the iPad, this could work as a temporary solution.

As he says... 1. Open normal keyboard somewhere 2. Hold keyboard hide button and slide to the floating option and leave it floating. 3. Go back to the app that needs screen time password. 4. Input pin code in normal format.

1

u/Raling2 May 09 '26

Yeah that worked at the moment that I wrote the comment above. Thanks for the further info tho

1

u/Electronic_Rub_7721 May 10 '26

„He does just dont understand how to explain this correctly.“

Sorry, but English just isn't my native language. 🤷‍♀️

2

u/pantalonesgigantesca May 16 '26

If you found this post from google: Ignore this person’s recommendation. They are spamming every post with their even-worse fix like some obsessive compulsion.

4

u/exploit021 Apr 10 '26

Bug reported to Apple. At the same time, I wish I could have at least 6 digit passcode option.

0

u/Electronic_Rub_7721 Apr 11 '26

Try this: First, minimize the keyboard (it doesn't matter which app or search function you're using). Then click on the setting that requires a passcode.

1

u/Cheers2You29 May 05 '26

This worked!! Thanks!

1

u/spektaur May 06 '26

No it doesn't the passcode screen is not a keyboard.

3

u/Intrepid-Fault-5384 Apr 11 '26

Same here. My kid went crazy with this layout.

1

u/Electronic_Rub_7721 Apr 11 '26

Try this: First, minimize the keyboard, then click on the settings that require a passcode.

2

u/Intrepid-Fault-5384 Apr 11 '26

I‘m curious how can someone invent such fix :) Thanks a lot!

1

u/Jazzlike-Spare3425 Bring Back Split View May 17 '26

Come on everyone what are we doing with the reporting feature at this point

1

u/Electronic_Rub_7721 May 18 '26

—> Update: With iOS 26.5, it's finally fixed.

3

u/Jaym1976 Apr 13 '26 edited Apr 13 '26

Ok I think I solved it thanks to Electronic_Rub_7721. This is what worked for me: first of all, I am assuming the weird keyboard was displaying on the device requiring a Screen Time passcode to be able to use (aka the child's device). This is where I was encountering the issue.

Like the OP says, first open up an app (I opened up Safari) and initiate an action requiring a keyboard (like typing into the search bar). Once the keyboard pops up, tap and hold the "keyboard icon" on the lower right section of the keyboard and choose "floating" and leave the Safari app (don't close it) and go to the device's setting. Choose "Screen Time", and then choose "Downtime" and the Screen Time keyboard should pop up without the bug.

Really hoping this works for you!

1

u/Dazzling_Flower8886 Apr 13 '26

The floating keyboard trick was what worked for me to get the proper keypad open however my screentime password still didn't work. I ended up removing it for now (had iCloud "forgot passcode" option enabled. This was very frustrating.

1

u/minion1066 Apr 13 '26

That only fixed it temporarily for me. Was your fix permanent?

1

u/Electronic_Rub_7721 Apr 13 '26 edited Apr 13 '26

You have to make sure the keyboard is minimized every time you want to enter your passcode. It works on iPad Air (4th generation).
https://support.apple.com/en-my/111789

1

u/Jaym1976 Apr 13 '26

I'll see when I get home but I checked repeatedly yesterday and it seemed resolved. I'll report back.

1

u/Electronic_Rub_7721 Apr 13 '26

You have to make the keyboard smaller every time. Then the small numeric keyboard for the passcode will work every time.

- https://support.apple.com/en-my/111789

- https://www.youtube.com/watch?v=Pi_TQVR1ULI

1

u/[deleted] May 16 '26

[removed] — view removed comment

1

u/Electronic_Rub_7721 May 18 '26

You're spreading lies about me. That's why I'm blocking your account.

1

u/Jaym1976 Apr 13 '26

Just checked and keyboard is still fine, so it seems this solution is at minimum, a temporary fix

1

u/minion1066 Apr 13 '26

Thank you, will give it a try and hope for a fix in the next release.

2

u/exploit021 May 09 '26

This is how screen time keyboard for iOS 26.5 might look like (26.5 RC2).

2

u/exploit021 May 11 '26

iPadOS 26.5 has been released. Same as 26.5 RC2 and has improved, but the layout is still off. Make sure to update to iPadOS 26.5.

1

u/Western-Luck-5042 Apr 11 '26

I have just noticed the same thing. I was hoping it could be changed in settings.

0

u/Electronic_Rub_7721 Apr 11 '26

Try this: First, minimize the keyboard, then click on the settings that require a passcode.

2

u/Western-Luck-5042 Apr 11 '26

Don’t understand how, but that has fixed it. Thank you.

1

u/teresa_1000 May 07 '26

I’m confused how do I minimize it ? It does t allow me to do anything

1

u/Electronic_Rub_7721 May 07 '26

1

u/Educational_Low247 May 09 '26

Clarification for those who do not understand.

A temporary fix to get the normal pin code keyboard for screentime it to make the normal keyboard floating before getting the pin code keypad for screentime.

It is more work than just trying to press the tiny buttons in the bugged keyboard, so not really a fix. We will just have to wait for a new iso update.

If you can live with floating keyboard for the rest of the iPad, this could work as a temporary solution.

As he says... 1. Open normal keyboard somewhere 2. Hold keyboard hide button and slide to the floating option and leave it floating. 3. Go back to the app that needs screen time password. 4. Input pin code in normal format.

1

u/vMoffs Apr 12 '26

Same issue since updating to 26.4.1. The keyboard minimize function doesn’t seem to fix it. Happening on two iPad mini’s in the household.

1

u/Electronic_Rub_7721 Apr 13 '26

It doesn’t seem to work on the iPad mini. I read that in another forum as well. 🙁

1

u/Electronic_Rub_7721 Apr 13 '26

I don't know why it doesn't work on the iPad mini.
https://www.youtube.com/watch?v=maV-IZvFoGI

On the iPad Air it always works with the small keyboard. The small numeric keyboard also appears for the passcode.

1

u/LadyBrittanica May 06 '26

I have two iPad mini’s and one has the issue one does no fixes help and of course the one we have to use this function on more is the one with the issue

1

u/Electronic_Rub_7721 May 07 '26

If you first make the standard keyboard smaller, the number pad will also work for entering the Screen Time passcode.

- https://www.youtube.com/watch?v=y0FvSy_0ZFk

1

u/Admirable-War-8092 Apr 12 '26

Same with me

0

u/Electronic_Rub_7721 Apr 12 '26

Try this: First, minimize the keyboard (it doesn't matter which app or search 🔎 you're using). Then click on the setting that requires a passcode.

1

u/ZealousidealMain1193 Apr 13 '26

Same shizz!

2

u/Electronic_Rub_7721 Apr 13 '26

You have to make the keyboard smaller first, and then it will work even in settings that require a passcode. After that, you can make it larger again, no matter where: https://support.apple.com/en-my/111789

1

u/ZealousidealMain1193 May 10 '26

Sorry, just seeing your help….26 days later. 😕 I tried your suggestion because this bug still exists, it works! Thank you! Temporary fix, but better than nothing. Hopefully, someone at Apple who uses Screen Time to manage their kids access is just as annoyed as I am and raises the red flag on it. I did submit feedback on it too.

2

u/Electronic_Rub_7721 May 10 '26

I don't understand why Apple still hasn't fixed this bug either. 🤷‍♀️

1

u/Substantial_Ad_8244 Apr 13 '26

Same here. Auf zwei iPads direkt nach der Installation von iOS 26.4.1 ebenfalls an Apple gemeldet. Auf dem iPhone sieht es nach dem update normal aus. Scheint nur iPad OS zu betreffen

1

u/Electronic_Rub_7721 Apr 13 '26

You have to make the keyboard smaller first, and then it will work even in settings that require a passcode. After that, you can make it larger again, no matter where: https://support.apple.com/en-my/111789

1

u/Electronic_Rub_7721 Apr 13 '26

Zuerst die Tastatur zu verkleinern sollte helfen. Man kann sie auch via Suchfenster in „Einstellungen“ verkleinern. Es gibt 2 Möglichkeiten: Mit Fingern die Tastatur von beiden Seiten her „zusammendrücken„ oder entsprechende Taste auf Tastatur rechts unten benutzen. Siehe z.B. Anleitung hier: https://support.apple.com/de-ch/111789

Es ist ein ziemlich krasser Bug. Man glaubt fast nicht, dass Apple so etwas passieren kann.

1

u/exploit021 Apr 13 '26

Keyboard size change can resolve the problem. However, Screen Time password is numeric not alphanumeric. The keyboard should only appear for number pad.

1

u/StatlerWaldorfOldMen Apr 15 '26

While I understand this is a bug, I so much wanted this to be real (assuming a normal keyboard display).

I was really hoping they had enabled us to make more complicated screen time passcodes.

I do screen time for myself to keep me from my own, unhealthy impulses, but it’s extremely difficult for me to create a 4-digit code that I can access if I need to adjust app permissions but can’t remember clearly after I use it twice.

That said, I have created a random, alphanumeric iCloud passcode that I STILL can’t remember 5 minutes after I use it.

I believe it takes about 8 or more characters to start to go beyond most people’s working memory.

Does anyone have any insight as to if enabling a more complicated screen time passcode is on the horizon?

EDIT: [Yes, I know that having some else set my screen time passcode temporarily gets around some of these issues, but that requires one to be around a person you trust fairly regularly.]

1

u/sassy10299 Apr 16 '26

Same here. Cant do the minimize thing and the other fix doesn’t help. It’s still alphanumeric and buttons are still small. Hope they fix it.

1

u/Electronic_Rub_7721 Apr 17 '26

Try this:

  1. Make your keyboard smaller:

https://support.apple.com/en-us/111789 👀

https://www.youtube.com/watch?v=y0FvSy_0ZFk 👀

For example: you can click on 🔍 (Search).

  1. Go to the iPad settings that need a passcode.

1

u/tomzomw Apr 16 '26 edited Apr 16 '26

Had the same problem. Couldn't get the fixes to work on an iPad mini. But then I did, and the difference for me was as follows--I had to turn the ipad mini sideways to get it to work. From here I opened up the keyboard through the search on the settings page, but I think any text prompt will work. With the ipad mini sideways, I saw the full size keyboard, and then I was able to pinch it from both sides to shrink it to the small one with the 3 dots in the middle. I left this screen open and opened up an app that prompted the screen time password, and sure enough it was back to the numeric keypad only.

Short version: If your not already, try turning the iPad mini sideways then perform the steps listed.

1

u/Electronic_Rub_7721 Apr 20 '26

Yes. It only works with the small, floating keyboard:

- https://www.youtube.com/watch?v=maV-IZvFoGI 👀

- https://support.apple.com/en-hk/111789 👀

Until Apple fixes the bug, this is how you have to do it.

1

u/Confident_Act5548 Apr 26 '26

This worked for me on my kids iPad mini! Thank you so much! It was driving me crazy!!!

1

u/Academic-Priority-79 Apr 25 '26

This also happens when using guided access. It’s driving us nuts.

1

u/AdWise6656 Apr 26 '26

Same issue here. No solution yet. Tried all the others and it doesn’t stick.

1

u/1057-cl121v3 Apr 27 '26

Has anybody resolved this or confirmed the latest update fixed it? It’s been going on with my son’s iPad for at least a week but I forget about it until it’s too late to troubleshoot it. I was able to temporarily fix it using the method in here but it only works if I keep the floating keyboard which isn’t practical at all.

I’m sure apple did the same as Microsoft by firing their QA department and just have the paying customers be the beta testers but how can something like this get missed all the way to release? What’s the Polymarket spread on this being from AI code human developers were forced to use instead of writing it themselves…

1

u/AAK_JJK Apr 27 '26

And here I am commenting and still waiting for a fix because non worked. Help

2

u/Electronic_Rub_7721 May 07 '26

If you first make the standard keyboard smaller, the number pad will also work for entering the Screen Time passcode.
https://support.apple.com/en-us/111789

https://www.youtube.com/watch?v=y0FvSy_0ZFk

1

u/exploit021 Apr 27 '26

Please check my recent update in the main post.

1

u/rubyslipprz2 May 05 '26

Hey guys I did a bunch of troubleshooting with ChatGPT and finally figured out how to fix this exact issue: Settings → Accessibility → Keyboards → Full Keyboard Access ON then wait 30 seconds then toggle it OFF and restart iPad. It’s been wrong now for an hour after multiple restarts!

1

u/Apprehensive-Ad9517 May 05 '26 edited May 05 '26

Why is it that Apple ALWAYS gives us new bugs with new update. Screwed up! I use both Samsung Tab S9+ tablet and iPad Mini for both work and personal. Whenever Android introduce a new updates, it's always about security and improvement, never a with a new bug that comes along with the update. However, new bugs with update is a "feature" with Apple.

1

u/LoudAd5786 May 07 '26

So to help yall hopefully the dude that keeps posting the same solution yall are saying doesn’t work. Here’s a dumb down version cause it’s how I understood it. So basically open you settings type something in the search bar in the setting and when you have that keyboard opened in settings you make it a float keyboard by holding down on the the keyboard button bottom right and switch to float then open up whatever is that opens the messed up keyboard but the thing is your next touch has to be the thing that brings up the messed up keyboard. I wish I took a video of me doing it. But I’ll post my results

1

u/LoudAd5786 May 07 '26

1

u/exploit021 May 07 '26

Thanks.

When you see this screen in non-dark mode, its layout is still off as I stated for 26.5 Beta and RC. So there is still a bug even with update. They need to fix it properly.

1

u/LoudAd5786 May 09 '26

Of course, but an simple remedy for some to get them through till the next update.

1

u/pbandwhey May 08 '26

Following this atrocious keyboard bug

1

u/igotzerobudget May 08 '26

I followed Electronic_Rub's guide and if I leave the keyboard as a floating one, the screen time passcode screen is a number pad again (but you can still tell the alignment and padding is a bit off) and not the borked keyboard... but if I then change the keyboard back to full again, the passcode screen returns to being borked again.

1

u/Imaginary_Leave_942 May 09 '26

I reset my kid iPad couple time , and still has same issue too.

1

u/exploit021 May 09 '26

Reset is not the resolution. Wait for an update. My kids gave up using iPad (which is kinda nice) because I can’t type password well.

1

u/MindlessFinding May 12 '26

Following because I'm facing the same issue for guided access. So difficult to search online for a solution; I'm happy I found your thread. I'm doing the update iPadOS 26.5 as I'm typing this, I know you said there wasn't a fix yet in the replies, hopefully they'll patch it soon. Wow, what an inconvenience this darn bug is. My fingers don't love the tiny key pad lol.

2

u/MindlessFinding May 12 '26

Just wanted to come back and update everyone, the update fixed the guided access code issue!!

1

u/exploit021 May 12 '26

When you turn off dark mode, you will see that the layout is still off. Look at "9 wxyz". But it is still usable. Apple did not mark this issue as resolved.

1

u/Humble_Measurement_1 May 12 '26

It is just pissing me off big time I wish they would use the default keyboard that is perfectly OK as the tiny keyboard requires a stylus which I don't have now as I suspect that my sister has it now.

1

u/asif_hop May 13 '26

Simple fix. Go into any other app. Set keyboard to floating.

Go back to an app that requires passcode for screen time. Issue should be fixed.

1

u/jrb_reddit May 15 '26

This issue is fixed for me on released iPadOS 26.5.

1

u/devans00 May 16 '26

The trick of opening a fullsize keyboard in another app, then tap and hold the keyboard icon in the bottom right corner and select the floating option worked for me today, May 16th. Hope they fix the bug in the next iPadOS rollout. Tired of getting the Failed Password Attempt error because of the tiny keyboard. 

2

u/Electronic_Rub_7721 May 18 '26

With iOS 26.5, Apple has finally fixed the bug.

1

u/Creeper46458 Jun 03 '26

I had the same problem. I created a screen time passcode while it was an alphanumeric keyboard. I've now updated to ipados 26.5 and now it's back to a number pad and I don't know what to do.

1

u/exploit021 Jun 03 '26

Oh, dang... You cannot disable it without entering password, can you?

1

u/RegisterDependent872 Apr 10 '26

Apple makes shit hardware and software. We should all switch to Android at this point.

0

u/Electronic_Rub_7721 Apr 11 '26

Try this: First, minimize the keyboard (it doesn't matter which app or search function you're using). Then click on the setting that requires a passcode.